Tim Hortons

45135 Ford Rd, Canton
(734) 981-6914

Recent Reviews

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Mokhtar Bouzid

I ordered three dozens of mixed donuts through the drive-through, I trusted them to mix and match. Then when I got home, I opened all three boxes and all I could find was a bunch of plain donuts, glazed donuts, and some chocolates. I’m guessing the garbage that nobody wants.

Ryan Boudreau

Great location, always friendly! They usually have a classic, “hot cider”!

Atmosphere: 5

Food: 5

Service: 5

alex weiss

Cashier took my payment & then rudely advised me AFTER the fact that they were out of more than 1/2 my order. Took advantage of me big time as I would not have continued with ordering had I known they were out of everything on menu.

Atmosphere: 1

Food: 1

Service: 1

Julie Miller

This Tim Hortons is awful!
Came through the other day and they were only serving coffee, no breakfast items.
Came through today and part of my change was dropped on the ground and I had to drive back through to get my wrap!
I would avoid this location at all costs!!

Atmosphere: 1

Food: 1

Service: 1

Sha

I stopped by Tim Hortons just before closing and tried to go inside to check what they had left, but the doors were already locked. So, I headed to the drive-thru to place an order. Unfortunately, everything I wanted was sold out, and the only thing available seemed to be old-fashioned donuts.

Sensing my disappointment, the staff member went above and beyond. She was incredibly kind and told me to pull over while she sorted out what was available. In a wonderful gesture, she handed me a box full of goodies for free! Her thoughtfulness completely brightened my evening.

It’s not often you encounter such kind service, especially at the end of a long day. A big thanks to her for turning a disappointing moment into a sweet and memorable experience. Her actions didn’t just make up for the lack of option, they left a lasting positive impression.

Excellent customer service that truly goes above and beyond, even at closing time. A heartfelt gesture I deeply appreciate. Thank you, Tim Hortons, for having such wonderful staff!

Atmosphere: 4

Food: 4

Service: 5

Abdur Rehman

Worst customer service

Atmosphere: 1

Food: 1

Service: 1

brandon spradlin

2nd time my orders been messed up. 2 time getting hard as a rock bagle and thay dident have anything ready lunch wise yet thay all sat around i think im done going there btw i also asked for blueberry cream cheese thay gave me the regular cream cheese

Atmosphere: 1

Food: 1

Service: 1

Zahab Ramay

Great coffee! Better than Dunkin imo! Wish we had these all over GA!

Atmosphere: 5

Food: 5

Service: 5

Gloria DeWaele

Very polite staff. Clean nice.

Atmosphere: 5

Food: 5

Service: 5

Hayden Wirtz

The food was completely inedible and the latte they gave me tasted like chemicals...what in the world happened to Tim Hortons.

Atmosphere: 2

Food: 1

Service: 2

Sagar Dave

Staff is rude but they do the job ok.. it's on my way to the office so I still would go in their drive thru

Food: 4

Service: 4

Recommended dishes: Croissant

Jennie Hickerson

Love them!

Atmosphere: 5

Food: 5

Service: 5

Anna Smith

My chocolate glazed donut was only half-glazed and my boston cream donut had at most a tablespoon of cream in it. I’ll stick to the other tims in canton next time

Atmosphere: 3

Food: 2

Service: 3

Tej Raval

Efficient service.

Atmosphere: 5

Food: 5

Service: 5

Janette L.

I mistakenly placed an online order for a location nearby and went through this drive through. The two lovely women working 6/28 around 6:30am let me know I put the wrong location; they were very understanding and made my order in 2 seconds. I was ready to re-order and pay again but they told me it was okay. Thank you amazing ladies!

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