Been a while since I got food here. I usually sit so long waiting to order in the drive through that I bail out and go someplace else.
Atmosphere: 4
Food: 4
Service: 1
Dan Siegrist
Popped into the Arby’s on 17 Mile in Cedar Springs for supper the other night, and let me tell you—this place is so clean you could probably eat off the floor. (Not that I tried; the tables were spotless enough, thanks.) The folks behind the counter? Absolute sweethearts—smiling, quick, and zero eye-rolls when I begged for extra red ranch on my Beef ‘n Cheddar. Speaking of which: flavor? 10/10. Tender beef, melty cheese, that sweet-tangy red ranch magic—pure Arby’s bliss. Assembly, though? Yikes. Unwrapped it and thought, “Whoa, did I date the sandwich artist and ghost them last week?” Roast beef was wadded up like it owed somebody money, then hosed down with cheese sauce and a tease of extra red ranch. Not the Niagara Falls of red sauce I ordered, but enough to turn the wrapper into a mini horror flick. Had to perform emergency sandwich surgery with a plastic knife just to make it edible. Still devoured every bite. Drink station was pristine, sauce bottles full and flowing like a condiment fountain of youth. All things considered, I’m already planning my next visit. Just maybe I’ll bring a hard hat… for the beef.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Curly Fries, Beef 'N Cheddar, Reuben, French Dip, Double Roast Beef and Cheddar
Angela Applegate
Came thru the drive thru this evening and the gal taking the order was extremely short. Rushing us thru I do not frequent your establishment. It was taking me a tad bit longer reading the menu and to make a decision. I understand the drive thru isn’t necessarily the time for long decisions but the lobby was closed. Nonetheless I most likely will not return or advise anyone else to get service at the Cedar Springs location. This experience wasn’t the very best experience especially if it was my first time around in like 5 yrs. I probably had a similar experience long ago. Can’t remember but this one I’ll remember and perhaps I’ll give you some time to redeem your brand in the far future. I can give props for the freshness and quality of the food. It’s just the customer service that needs work.
Atmosphere: 1
Food: 4
Service: 1
matt mieras
Had a busy day and the family stopped by the drive thru for a late dinner and the lady taking our order was very short and rude. You could clearly tell she hated her job and that impression did not change at the window. I get working fast food might not your dream job but it puts food on the table and keeps the lights on, you don't need to be excessively short and rude to people trying to get their dinner.
Very Rude Drive-thru staff. Looks like this is an ongoing problem at this location. Giving you the owner an opportunity to deal with this now. Next time I'll go in and deal with it.
Atmosphere: 1
Food: 4
Service: 1
Joshua Hall
No complaints. It's an Arby's. Always good to change things up once in a while. Curly fries are the greatest!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Curly Fries, Roast Beef, Beef 'N Cheddar, French Dip
Floyd Lindsey
Fast food was good and the facility was clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries
Jeff Bloemendal
The food was fast, hot and good 👍
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries, Roast Beef, Jalapeno Poppers and Mac and Cheese Poppers
The friendly service and food quality is first rate.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Crispy Chicken Sandwich
Good fast food!
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Curly Fries, Reuben, Chicken Tenders, Ruben on Rye, Classic Crispy Chicken Sandwich
Friendly and fresh. Best arbys around
Atmosphere: 5
Food: 5
Service: 5
I love the food, service.
Atmosphere: 5
Food: 5
Service: 5
Always gets my order correct and timely
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef 'N Cheddar
Been a while since I got food here. I usually sit so long waiting to order in the drive through that I bail out and go someplace else.
Atmosphere: 4
Food: 4
Service: 1
Popped into the Arby’s on 17 Mile in Cedar Springs for supper the other night, and let me tell you—this place is so clean you could probably eat off the floor. (Not that I tried; the tables were spotless enough, thanks.)
The folks behind the counter? Absolute sweethearts—smiling, quick, and zero eye-rolls when I begged for extra red ranch on my Beef ‘n Cheddar. Speaking of which: flavor? 10/10. Tender beef, melty cheese, that sweet-tangy red ranch magic—pure Arby’s bliss. Assembly, though? Yikes. Unwrapped it and thought, “Whoa, did I date the sandwich artist and ghost them last week?” Roast beef was wadded up like it owed somebody money, then hosed down with cheese sauce and a tease of extra red ranch. Not the Niagara Falls of red sauce I ordered, but enough to turn the wrapper into a mini horror flick. Had to perform emergency sandwich surgery with a plastic knife just to make it edible. Still devoured every bite.
Drink station was pristine, sauce bottles full and flowing like a condiment fountain of youth. All things considered, I’m already planning my next visit. Just maybe I’ll bring a hard hat… for the beef.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Curly Fries, Beef 'N Cheddar, Reuben, French Dip, Double Roast Beef and Cheddar
Came thru the drive thru this evening and the gal taking the order was extremely short. Rushing us thru I do not frequent your establishment. It was taking me a tad bit longer reading the menu and to make a decision. I understand the drive thru isn’t necessarily the time for long decisions but the lobby was closed. Nonetheless I most likely will not return or advise anyone else to get service at the Cedar Springs location. This experience wasn’t the very best experience especially if it was my first time around in like 5 yrs. I probably had a similar experience long ago. Can’t remember but this one I’ll remember and perhaps I’ll give you some time to redeem your brand in the far future. I can give props for the freshness and quality of the food. It’s just the customer service that needs work.
Atmosphere: 1
Food: 4
Service: 1
Had a busy day and the family stopped by the drive thru for a late dinner and the lady taking our order was very short and rude. You could clearly tell she hated her job and that impression did not change at the window. I get working fast food might not your dream job but it puts food on the table and keeps the lights on, you don't need to be excessively short and rude to people trying to get their dinner.
Atmosphere: 1
Food: 3
Service: 1
EXTRAVAGANT PRICE
Food: 3
Restaurantji Recommends
Good food , atmosphere and employees
Atmosphere: 5
Food: 5
Service: 5
Very Rude Drive-thru staff. Looks like this is an ongoing problem at this location. Giving you the owner an opportunity to deal with this now. Next time I'll go in and deal with it.
Atmosphere: 1
Food: 4
Service: 1
No complaints. It's an Arby's. Always good to change things up once in a while. Curly fries are the greatest!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Curly Fries, Roast Beef, Beef 'N Cheddar, French Dip
Fast food was good and the facility was clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries
The food was fast, hot and good 👍
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries, Roast Beef, Jalapeno Poppers and Mac and Cheese Poppers
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