Jimmy John's

14111 White Creek Ave NE Ste. 1, Cedar Springs
(616) 439-5001

Recent Reviews

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Coach Cara

Ordered two veggies with customizations (pickles and peppers)even confirmed them after payment and then get two plain veggie sandwiches no customizations. Didn’t figure it out till we got in the car and drove off but pretty bummed.

Atmosphere: 3

Food: 3

Service: 2

Doug Milford

Exactly what I was looking for on a road trip with children. A simple sandwich (the bun was excellent), friendly service, and clean restrooms.

Atmosphere: 3

Food: 5

Service: 4

Jane Stewart

Fast drive thru service
Buy subs for my grandsons they love jimmy johns only subs they will eat.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich

Pam Harris

Hadn't been to a JJ in quite awhile. It was good!

Atmosphere: 4

Food: 4

Service: 4

Kelly Prather

I order from Jimmy John’s all the time. This time we decided to use the delivery option. We clicked it n the location button to add our address and it went to the order page. I place a very large order totaling $79.11 They charged my card and everything was fine. Then I received a phone call telling me they can’t deliver to my address. I went to see if someone could pick it up. When I got back on the phone the girl must have put me on hold. I waited when she came back to the call I said someone would be up there to pick it up and asked what the total would be minus the tip and delivery fee… she told me she would have to ring it up again. I questioned if I was going to be charged twice and she said yes that the original $79.11 would be on hold for 3days. That means my acct was going to be charges $140 for Jimmy John’s?!?! Needless to say I was upset. I asked to talk to the manager she said she was. She then told me if I would’ve entered my address correctly this wouldn’t have happened!!!! It was their app location service that entered my address!! I asked for her name and she refused to give it to me. Now I have a hungry family and $80 tied up in their system and nothing to eat! She had a horrible attitude definitely not management material!

Service: 1

Liz Ann Grimaldi

I can believe I just paid $2.69 for two bites of potato salad ? Especially since it’s actually good.

Atmosphere: 1

Food: 1

Service: 5

Recommended dishes: Sandwich

Joel Bjork

Cannot follow simple instructions. Why is there lettuce, tomatoes, and vinegar on my sandwich when I specifically asked it to be excluded? $20 down the drain due to you being incompetent.

Atmosphere: 1

Food: 1

Service: 1

Kyle Sundstrom

Did a walk in order. People that ordered after me got their order before me. Took 18 minutes for my order. Worst Jimmy John’s ever.

Atmosphere: 2

Food: 3

Service: 1

Recommended dishes: Sandwich

Josiah Williams

Parking: Good

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Slice Pickles, Sandwich

Preston Whitteker

I had an amazing experience the other day with one of the workers his name was Hunter and he helped me and was very kind in every way so if this goes through to anyone higher up that man deserves a raise he was amazing!!!

Jaemi Crofoot

Food is delicious but it's absolutely ridiculous how many times they mess up orders and I don't get the add ons I pay for.

Atmosphere: 3

Food: 4

Service: 2

Recommended dishes: Sandwich

premiersnow331

The young man with curly longer hair is doing a great job. Extremely friendly. Excellent customer service. ?

Atmosphere: 5

Food: 5

Service: 5

Gavin Anderson

Glad cedar got one, although not the best customer service at this location. Mark was especially rude today when I ordered through the app and didn’t realize it had defaulted back to Caledonia. Acted like I didn’t know my own name. Good news the Caledonia store was very friendly when I called them to tell them the situation

deann potts

I placed an order for one of their tuna subs with extra tuna and when i got the sub it literally had 1 scoop of tuna on it. The sandwich was basically all veggies,cheese and bread. When i called to tell them about they did not care. They will not be getting my business anymore. Wasted $14

Shelby Kaiserlian

Literally just waited 15 minutes for 2 sandwiches just to have none of the mods done to it. People working there are making that Jimmy's John's a waste of space.

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