Ordered breakfast from the app. Got there. They would not give me the order and my money won't be refunded for 48 hours. That was literally the last of my money. Now im starving.
Adam Kutchman
I ordered a bacon egg and cheese biscuit and a bottle of water. It doesn't sound like a very hard order does it?
My sandwich smelled like burning pancakes... And taste like burning plastic... But the only thing that was actually burned was the eggs.
Every time I pull up to this drive-thru window I feel stupid for paying somebody to feed me trash...
I think today is going to be my last stop at McDonald's.
Atmosphere: 1
Food: 1
Service: 1
Caitie Bolich
Depeneds on the day if you get good service or not. Food can be fresh, wait times tend to be very very long.
Edit: why are my bagels always burnt?
Atmosphere: 2
Food: 1
Service: 2
Jared Guerra
My fry’s are cold and my snack wrap was lukewarm workers were nice
Food: 2
Service: 4
Patrick Hoolehan
Please, I'm begging you, get a ticket system if you're going to have people pull forward in the drive through. I sat waiting for 15 minutes waiting as cars behind me got their food because someone else took mine. Culver's does this perfectly without issue and McDonald's can't? Come on guys.
Atmosphere: 2
Food: 3
Service: 1
Jalen Pompura
Not bad place for lunch
Atmosphere: 3
Food: 4
Service: 3
BETTY BOOP
I love McDonald's food but the prices are just getting outrageous. I know people wanted higher pay so the prices had to go up. I do understand that. But one thing about McDonald's nobody ever says hi. Please thank you. Buy anything. Never do. I get caring people at the window so I say. I think McDonald's needs to train their people into being polite to others
Atmosphere: 3
Food: 5
Service: 3
Jason Appleby
McDonald's is just going down hill no matter what location your at
Atmosphere: 1
Food: 2
Service: 1
Brooklyn Smith
Took forever in the drive through. Everyone else got there food before me. Sloppy food. Was rude when I asked why it took so long. Don’t go here if you have places to be they are always super slow.
Atmosphere: 1
Food: 2
Service: 1
Marti Billings
Slow service. They do not understand a gluten allergy! Or that diabetics count carbs and need reduced sugar items.
EDIT: I have followed up with McDonald's per their reply:)
This McDonald’s is always super gross!! Tables are unwiped, the kiosk will say “take out orders only” even though the store isn’t busy, kids goofing off behind the counter, etc.
Atmosphere: 1
Food: 3
Service: 1
Julie
The manager was running the entire front by himself. I could tell he was beyond exhausted but he was very courteous. 👏
Atmosphere: 5
Food: 5
Service: 5
Presley Nicole
⭐️⭐️⭐️ McDonald’s – Cedar Springs
I’m giving this three stars because the staff are genuinely kind — every person I spoke to was polite and doing their best — but let’s be honest, this place has seriously gone downhill.
When I came in, not one person had any energy. Everyone looked drained, and it showed in the service. The food took forever, the lobby felt sluggish, and it honestly took longer than it would at a full-service restaurant.
I’m not trying to be harsh, but something’s missing here — the pep, the pride, the hustle that used to make this McDonald’s run like clockwork. It’s not the people that are the problem; it’s the management and morale. Get the spark back, because Cedar Springs deserves better.
Atmosphere: 1
Food: 5
Service: 3
Sunshine Smigiel
Service is horriable ,they stand around and chat ,food s cold fries arent fresh ,
Ordered breakfast from the app. Got there. They would not give me the order and my money won't be refunded for 48 hours. That was literally the last of my money. Now im starving.
I ordered a bacon egg and cheese biscuit and a bottle of water. It doesn't sound like a very hard order does it?
My sandwich smelled like burning pancakes... And taste like burning plastic... But the only thing that was actually burned was the eggs.
Every time I pull up to this drive-thru window I feel stupid for paying somebody to feed me trash...
I think today is going to be my last stop at McDonald's.
Atmosphere: 1
Food: 1
Service: 1
Depeneds on the day if you get good service or not. Food can be fresh, wait times tend to be very very long.
Edit: why are my bagels always burnt?
Atmosphere: 2
Food: 1
Service: 2
My fry’s are cold and my snack wrap was lukewarm workers were nice
Food: 2
Service: 4
Please, I'm begging you, get a ticket system if you're going to have people pull forward in the drive through. I sat waiting for 15 minutes waiting as cars behind me got their food because someone else took mine. Culver's does this perfectly without issue and McDonald's can't? Come on guys.
Atmosphere: 2
Food: 3
Service: 1
Not bad place for lunch
Atmosphere: 3
Food: 4
Service: 3
I love McDonald's food but the prices are just getting outrageous. I know people wanted higher pay so the prices had to go up. I do understand that. But one thing about McDonald's nobody ever says hi. Please thank you. Buy anything. Never do. I get caring people at the window so I say. I think McDonald's needs to train their people into being polite to others
Atmosphere: 3
Food: 5
Service: 3
McDonald's is just going down hill no matter what location your at
Atmosphere: 1
Food: 2
Service: 1
Took forever in the drive through. Everyone else got there food before me. Sloppy food. Was rude when I asked why it took so long. Don’t go here if you have places to be they are always super slow.
Atmosphere: 1
Food: 2
Service: 1
Slow service. They do not understand a gluten allergy! Or that diabetics count carbs and need reduced sugar items.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Great employee's
Atmosphere: 5
Food: 5
Service: 5
EDIT: I have followed up with McDonald's per their reply:)
This McDonald’s is always super gross!! Tables are unwiped, the kiosk will say “take out orders only” even though the store isn’t busy, kids goofing off behind the counter, etc.
Atmosphere: 1
Food: 3
Service: 1
The manager was running the entire front by himself. I could tell he was beyond exhausted but he was very courteous. 👏
Atmosphere: 5
Food: 5
Service: 5
⭐️⭐️⭐️ McDonald’s – Cedar Springs
I’m giving this three stars because the staff are genuinely kind — every person I spoke to was polite and doing their best — but let’s be honest, this place has seriously gone downhill.
When I came in, not one person had any energy. Everyone looked drained, and it showed in the service. The food took forever, the lobby felt sluggish, and it honestly took longer than it would at a full-service restaurant.
I’m not trying to be harsh, but something’s missing here — the pep, the pride, the hustle that used to make this McDonald’s run like clockwork. It’s not the people that are the problem; it’s the management and morale. Get the spark back, because Cedar Springs deserves better.
Atmosphere: 1
Food: 5
Service: 3
Service is horriable ,they stand around and chat ,food s cold fries arent fresh ,
Atmosphere: 3
Food: 2
Service: 1
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