Absolutely horrible service and completely screwed up my order. I ordered through the Wendy's app, and both of the sandwiches were made wrong and I had to wait almost 20 minutes for the food. When she brought them out she admitted she probably screwed up since she doesn't know what she's doing. Gee, thanks.
Atmosphere: 2
Food: 1
Service: 1
Chad B.
2 mobile orders, same vehicle. Was asked to pull forward. Brought us out one bag, I asked about the second order.. we were given another customers order AND THEY ASKED FOR IT BACK. I said to the employee.. I PUT MY HANDS IN THAT BAG AND IVE BEEN EATING THE FRIES. ARE YOU SURE YOU WANT TO GIVE THIS FOOD TO THEM. (the vehicle behind me) She said yes, and promptly took the bag back. As she walked away, I said to her.. So are you going to tell them I HAD MY HANDS IN THEIR BAG++ AND was eating there food?
She never even looked back, went back inside with the bag...
I'm shocked that they took back an order after I TOLD THEM I've been eating the fries out of the bag.
If a order is handled by another customer, AND they ate my fries.. no way in hell would I want that food. Idk what wrong with their heads-
AND I DONT THINK ILL BE RETURNING TO THIS WENDYS. GOD ONLY KNOW WHAT ELSE GOES ON IN THERE.
Gross!!!!!!
Food: 2
Service: 1
Harold Evans
Food could be alot better made
Atmosphere: 4
Food: 1
Service: 3
Joker Wraith
Would not recommend eating at this Wendy’s it’s like they don’t clean the place properly poor training and management. Horrible service by the employees
Atmosphere: 1
Food: 1
Service: 1
Kathie Fetting
The cashier in charge was loud and rude with her approach to all customers
Atmosphere: 1
Food: 3
Service: 1
David Deibel Jr.
Cheap on filling up the fries. Annoying this is so common now.
Atmosphere: 5
Food: 3
Service: 3
Emily B.
Best Wendy's I've ever been too. Fries were great, customer service was above and beyond, and the food came out insanely fast.
Atmosphere: 5
Food: 5
Service: 5
Jackie Radford
The nugs and fries were Luke warm...almost cold.
Steve DeVries
Every time my wife and I travel up north we stop at Cedar Springs Wendy's. ALWAYS hot food and good, but the service is the best no matter who we deal with. My hats off to the employees and the manager for hiring such good people. Very rare to find in fast food restaurants these days! Keep up the great work!
Parker was a FANTASTIC host and really helped our experience at this particular location. They gave us great advice on their menu favorites and provided quick and excellent service.
Bob Jenema
I asked for a receipt and ketchup when I paid. Was told the receipt would be on/in the bag. Also asked for ketchup when I was asked to pull ahead and wait. No ketchup no receipt. Asked the young man for both again. I got 4 ketchup when I specifically asked for 10 paks and still no receipt
Ryan Cole
It is one of the best fast food restaurants you can visit. Especially this one has good service.
Raisha Munford
Bought two meals, both were cold.
Joseph Jewell
Always good here. It's wendy's, and they get your order correct.
Value meal dining in to relax a minute.
Atmosphere: 4
Food: 4
Service: 4
Absolutely horrible service and completely screwed up my order. I ordered through the Wendy's app, and both of the sandwiches were made wrong and I had to wait almost 20 minutes for the food. When she brought them out she admitted she probably screwed up since she doesn't know what she's doing. Gee, thanks.
Atmosphere: 2
Food: 1
Service: 1
2 mobile orders, same vehicle. Was asked to pull forward. Brought us out one bag, I asked about the second order.. we were given another customers order AND THEY ASKED FOR IT BACK.
I said to the employee..
I PUT MY HANDS IN THAT BAG AND IVE BEEN EATING THE FRIES. ARE YOU SURE YOU WANT TO GIVE THIS FOOD TO THEM. (the vehicle behind me)
She said yes, and promptly took the bag back.
As she walked away, I said to her.. So are you going to tell them I HAD MY HANDS IN THEIR BAG++ AND was eating there food?
She never even looked back, went back inside with the bag...
I'm shocked that they took back an order after I TOLD THEM I've been eating the fries out of the bag.
If a order is handled by another customer, AND they ate my fries.. no way in hell would I want that food.
Idk what wrong with their heads-
AND I DONT THINK ILL BE RETURNING TO THIS WENDYS. GOD ONLY KNOW WHAT ELSE GOES ON IN THERE.
Gross!!!!!!
Food: 2
Service: 1
Food could be alot better made
Atmosphere: 4
Food: 1
Service: 3
Would not recommend eating at this Wendy’s it’s like they don’t clean the place properly poor training and management. Horrible service by the employees
Atmosphere: 1
Food: 1
Service: 1
The cashier in charge was loud and rude with her approach to all customers
Atmosphere: 1
Food: 3
Service: 1
Cheap on filling up the fries. Annoying this is so common now.
Atmosphere: 5
Food: 3
Service: 3
Best Wendy's I've ever been too. Fries were great, customer service was above and beyond, and the food came out insanely fast.
Atmosphere: 5
Food: 5
Service: 5
The nugs and fries were Luke warm...almost cold.
Every time my wife and I travel up north we stop at Cedar Springs Wendy's. ALWAYS hot food and good, but the service is the best no matter who we deal with. My hats off to the employees and the manager for hiring such good people. Very rare to find in fast food restaurants these days! Keep up the great work!
Sincerely Steve
Restaurantji Recommends
Parker was a FANTASTIC host and really helped our experience at this particular location. They gave us great advice on their menu favorites and provided quick and excellent service.
I asked for a receipt and ketchup when I paid. Was told the receipt would be on/in the bag. Also asked for ketchup when I was asked to pull ahead and wait. No ketchup no receipt. Asked the young man for both again.
I got 4 ketchup when I specifically asked for 10 paks and still no receipt
It is one of the best fast food restaurants you can visit. Especially this one has good service.
Bought two meals, both were cold.
Always good here. It's wendy's, and they get your order correct.
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