We like McDonald's for breakfast. Typically, we get a meatless egg mcmuffin meal. Today, in Charlevoix, our McMuffin was almost cold, and the hashbrown were flavorless. The orange juice was watered down 😟 and, the med diet coke had 5 cubes of ice, aka warm. They were train wreck meals - badly done, Charlevoix!
Atmosphere: 4
Food: 2
Service: 3
Birdy Marie
I live in Charlevoix Michigan, everytime I go through the drive through im always left disappointed. The McDonald's here always messes up my order. I'm so over calling them to tell them they messed up becuase they are always so rude to me and try to blame me for there mistake. They messed up my drink, it was half full, it tasted horrible, gave me the wrong sandwich, I only had two pickles and I ordered extra pickle, and this is not the first time they've messed up my order, im so disappointed and unsatisfied. I'm not ordering from them anymore, which sucks because I live here and I'd like to be able to go to McDonald's and have a good experience. Do not go to the McDonald's here in Charlevoix, horrible staff and always messes up your order unfortunately.
Rie Rie Marie
I work 11pm-7am in Charlevoix allá I EVER want is a hot caramel Mochiatto for work. The last few times iv came here before 11 the speaker always says sorry were closed come back Again. Ive learned to just wait and someone will answer. One of the employees even laughed and said was wondering how long it would take for you to drive away!! This time I got there at 10:40. Same message. Guy came Over the speaker pretty rude and said oh were clósed at 10pm now starting today. Really? Theres nothing nowhere of this. Sick of it. Between here and EJ is nothing but a bunch of lazy employees missing out on money!!! That's why Biggby gets my money every morning now.
Kelley Turner
Barely anybody in the Drive-Thru, but they were pulling everybody. My husband had to go back in for the food and then had to go back in for the apple juice
Atmosphere: 3
Food: 3
Service: 1
Johnathon McClellan
It shouldn't take 20 minutes to get through a drive thru. Come on!
Atmosphere: 2
Food: 3
Service: 2
Heather Garcia
I feel bad for the staff. Was told they have been working long hours with low workers.
Atmosphere: 2
Food: 4
Service: 2
Patti Hansen
Breakfast in a hurry
Atmosphere: 5
Food: 5
Service: 5
Stacie Johnson
Charlevoix, Mi.....OVER charged by employee and spoke with management and SHE DIDN'T make it right..gave me .50 and owed me $2.51..furious..food was COLD..would like to speak with corporate!!
Atmosphere: 3
Food: 2
Service: 1
Phat Nguyen
Oh man I loved the service there the McDonald was really good and the manager was really good.
Atmosphere: 5
Food: 5
Service: 5
Eli Brackett
Employees are very friendly, and all the food was freshly prepared, correctly made, and hot, which can be rare in McDonalds restaurants.
Cold fries and icy frappe. Probably the coldest fries we had had from McDonald's
Food: 3
Service: 4
Thomas Johnson
Let’s start it off by. I am highly allergic to their cheese. I double sure double make sure that my burger does not have cheese but the last three times I happen to tell them I am allergic to it and it’s a life or death situation and they end up putting the cheese on there, I’m not looking for a free burger or my money back to be nice for once to be able to have somebody make your sandwich that you paid for the way that you paid for It
Dmitry Gribinik
Quickly, delicious as usual My favorite breakfasts! Jeanny and all the staff ate incredible, friendly! Love this place!
Atmosphere: 5
Food: 5
Service: 5
Jon Friley
The food is good and what you would expect from MacDonalds; however, if you go there through the work week (especially mornings) you will see that they have a well-oiled machine. The staff are friendly, courteous, efficient, and eager to please. I would guess your average wait time in their drive-through line is 5 - 7 min. max. Their "A Team" in the mornings is great!
Atmosphere: 5
Food: 5
Service: 5
Austin Klooster
The lady Joeinna was a bad worker jus threw by sause on the table and when I said thank you she didn’t even say anything, BEN Is the best worker chill dude he needs a raise
We like McDonald's for breakfast. Typically, we get a meatless egg mcmuffin meal. Today, in Charlevoix, our McMuffin was almost cold, and the hashbrown were flavorless. The orange juice was watered down 😟 and, the med diet coke had 5 cubes of ice, aka warm. They were train wreck meals - badly done, Charlevoix!
Atmosphere: 4
Food: 2
Service: 3
I live in Charlevoix Michigan, everytime I go through the drive through im always left disappointed. The McDonald's here always messes up my order. I'm so over calling them to tell them they messed up becuase they are always so rude to me and try to blame me for there mistake. They messed up my drink, it was half full, it tasted horrible, gave me the wrong sandwich, I only had two pickles and I ordered extra pickle, and this is not the first time they've messed up my order, im so disappointed and unsatisfied. I'm not ordering from them anymore, which sucks because I live here and I'd like to be able to go to McDonald's and have a good experience. Do not go to the McDonald's here in Charlevoix, horrible staff and always messes up your order unfortunately.
I work 11pm-7am in Charlevoix allá I EVER want is a hot caramel Mochiatto for work. The last few times iv came here before 11 the speaker always says sorry were closed come back Again. Ive learned to just wait and someone will answer. One of the employees even laughed and said was wondering how long it would take for you to drive away!! This time I got there at 10:40. Same message. Guy came Over the speaker pretty rude and said oh were clósed at 10pm now starting today. Really? Theres nothing nowhere of this. Sick of it. Between here and EJ is nothing but a bunch of lazy employees missing out on money!!! That's why Biggby gets my money every morning now.
Barely anybody in the Drive-Thru, but they were pulling everybody. My husband had to go back in for the food and then had to go back in for the apple juice
Atmosphere: 3
Food: 3
Service: 1
It shouldn't take 20 minutes to get through a drive thru. Come on!
Atmosphere: 2
Food: 3
Service: 2
I feel bad for the staff. Was told they have been working long hours with low workers.
Atmosphere: 2
Food: 4
Service: 2
Breakfast in a hurry
Atmosphere: 5
Food: 5
Service: 5
Charlevoix, Mi.....OVER charged by employee and spoke with management and SHE DIDN'T make it right..gave me .50 and owed me $2.51..furious..food was COLD..would like to speak with corporate!!
Atmosphere: 3
Food: 2
Service: 1
Oh man I loved the service there the McDonald was really good and the manager was really good.
Atmosphere: 5
Food: 5
Service: 5
Employees are very friendly, and all the food was freshly prepared, correctly made, and hot, which can be rare in McDonalds restaurants.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: French Fries, Vanilla Cone, Fries, Quarter Pounder Deluxe Cheeseburger
Restaurantji Recommends
Cold fries and icy frappe. Probably the coldest fries we had had from McDonald's
Food: 3
Service: 4
Let’s start it off by. I am highly allergic to their cheese. I double sure double make sure that my burger does not have cheese but the last three times I happen to tell them I am allergic to it and it’s a life or death situation and they end up putting the cheese on there, I’m not looking for a free burger or my money back to be nice for once to be able to have somebody make your sandwich that you paid for the way that you paid for It
Quickly, delicious as usual My favorite breakfasts!
Jeanny and all the staff ate incredible, friendly! Love this place!
Atmosphere: 5
Food: 5
Service: 5
The food is good and what you would expect from MacDonalds; however, if you go there through the work week (especially mornings) you will see that they have a well-oiled machine. The staff are friendly, courteous, efficient, and eager to please. I would guess your average wait time in their drive-through line is 5 - 7 min. max. Their "A Team" in the mornings is great!
Atmosphere: 5
Food: 5
Service: 5
The lady Joeinna was a bad worker jus threw by sause on the table and when I said thank you she didn’t even say anything, BEN Is the best worker chill dude he needs a raise
Atmosphere: 5
Food: 5
Service: 3
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