It's a McDonald's in terms of food, so nothing exciting, but usually decent to eat for a quick meal. However, do not give this McDonald's any modifications to your order. They will rarely do it, even if they acknowledge the modification. I do not hold any confidence that they would be able to accommodate an allergy given this as well. Further, make sure to check your bag before you leave, as they very commonly will mess up your order. Lastly, if you use the app to order, make sure you will be there very soon after, as they will cancel your order pretty fast. Last time I had this happen they told me the time I placed the order and said it was sitting out for 30 minutes when they cancelled. I had my order still within 15 minutes, so that was a flat out lie.
In short, don't trust anything in your order is correct until you double check it. It probably isn't correct.
Keith Carden
Can never seem to remember all the things that come with meals…
Kate Ball
Seems to be a genuine care which is rare these days. Blue shirt day time manager is awesome
Mike Federau
We like McDonald's for breakfast. Typically, we get a meatless egg mcmuffin meal. Today, in Charlevoix, our McMuffin was almost cold, and the hashbrown were flavorless. The orange juice was watered down 😟 and, the med diet coke had 5 cubes of ice, aka warm. They were train wreck meals - badly done, Charlevoix!
Atmosphere: 4
Food: 2
Service: 3
Birdy Marie
I live in Charlevoix Michigan, everytime I go through the drive through im always left disappointed. The McDonald's here always messes up my order. I'm so over calling them to tell them they messed up becuase they are always so rude to me and try to blame me for there mistake. They messed up my drink, it was half full, it tasted horrible, gave me the wrong sandwich, I only had two pickles and I ordered extra pickle, and this is not the first time they've messed up my order, im so disappointed and unsatisfied. I'm not ordering from them anymore, which sucks because I live here and I'd like to be able to go to McDonald's and have a good experience. Do not go to the McDonald's here in Charlevoix, horrible staff and always messes up your order unfortunately.
Rie Rie Marie
I work 11pm-7am in Charlevoix allá I EVER want is a hot caramel Mochiatto for work. The last few times iv came here before 11 the speaker always says sorry were closed come back Again. Ive learned to just wait and someone will answer. One of the employees even laughed and said was wondering how long it would take for you to drive away!! This time I got there at 10:40. Same message. Guy came Over the speaker pretty rude and said oh were clósed at 10pm now starting today. Really? Theres nothing nowhere of this. Sick of it. Between here and EJ is nothing but a bunch of lazy employees missing out on money!!! That's why Biggby gets my money every morning now.
Kelley Turner
Barely anybody in the Drive-Thru, but they were pulling everybody. My husband had to go back in for the food and then had to go back in for the apple juice
Atmosphere: 3
Food: 3
Service: 1
Johnathon McClellan
It shouldn't take 20 minutes to get through a drive thru. Come on!
Atmosphere: 2
Food: 3
Service: 2
Heather Garcia
I feel bad for the staff. Was told they have been working long hours with low workers.
Charlevoix, Mi.....OVER charged by employee and spoke with management and SHE DIDN'T make it right..gave me .50 and owed me $2.51..furious..food was COLD..would like to speak with corporate!!
Atmosphere: 3
Food: 2
Service: 1
Phat Nguyen
Oh man I loved the service there the McDonald was really good and the manager was really good.
Atmosphere: 5
Food: 5
Service: 5
Eli Brackett
Employees are very friendly, and all the food was freshly prepared, correctly made, and hot, which can be rare in McDonalds restaurants.
Average McDonald’s nothing special
It's a McDonald's in terms of food, so nothing exciting, but usually decent to eat for a quick meal. However, do not give this McDonald's any modifications to your order. They will rarely do it, even if they acknowledge the modification. I do not hold any confidence that they would be able to accommodate an allergy given this as well. Further, make sure to check your bag before you leave, as they very commonly will mess up your order. Lastly, if you use the app to order, make sure you will be there very soon after, as they will cancel your order pretty fast. Last time I had this happen they told me the time I placed the order and said it was sitting out for 30 minutes when they cancelled. I had my order still within 15 minutes, so that was a flat out lie.
In short, don't trust anything in your order is correct until you double check it. It probably isn't correct.
Can never seem to remember all the things that come with meals…
Seems to be a genuine care which is rare these days. Blue shirt day time manager is awesome
We like McDonald's for breakfast. Typically, we get a meatless egg mcmuffin meal. Today, in Charlevoix, our McMuffin was almost cold, and the hashbrown were flavorless. The orange juice was watered down 😟 and, the med diet coke had 5 cubes of ice, aka warm. They were train wreck meals - badly done, Charlevoix!
Atmosphere: 4
Food: 2
Service: 3
I live in Charlevoix Michigan, everytime I go through the drive through im always left disappointed. The McDonald's here always messes up my order. I'm so over calling them to tell them they messed up becuase they are always so rude to me and try to blame me for there mistake. They messed up my drink, it was half full, it tasted horrible, gave me the wrong sandwich, I only had two pickles and I ordered extra pickle, and this is not the first time they've messed up my order, im so disappointed and unsatisfied. I'm not ordering from them anymore, which sucks because I live here and I'd like to be able to go to McDonald's and have a good experience. Do not go to the McDonald's here in Charlevoix, horrible staff and always messes up your order unfortunately.
I work 11pm-7am in Charlevoix allá I EVER want is a hot caramel Mochiatto for work. The last few times iv came here before 11 the speaker always says sorry were closed come back Again. Ive learned to just wait and someone will answer. One of the employees even laughed and said was wondering how long it would take for you to drive away!! This time I got there at 10:40. Same message. Guy came Over the speaker pretty rude and said oh were clósed at 10pm now starting today. Really? Theres nothing nowhere of this. Sick of it. Between here and EJ is nothing but a bunch of lazy employees missing out on money!!! That's why Biggby gets my money every morning now.
Barely anybody in the Drive-Thru, but they were pulling everybody. My husband had to go back in for the food and then had to go back in for the apple juice
Atmosphere: 3
Food: 3
Service: 1
It shouldn't take 20 minutes to get through a drive thru. Come on!
Atmosphere: 2
Food: 3
Service: 2
I feel bad for the staff. Was told they have been working long hours with low workers.
Atmosphere: 2
Food: 4
Service: 2
Restaurantji Recommends
Breakfast in a hurry
Atmosphere: 5
Food: 5
Service: 5
Charlevoix, Mi.....OVER charged by employee and spoke with management and SHE DIDN'T make it right..gave me .50 and owed me $2.51..furious..food was COLD..would like to speak with corporate!!
Atmosphere: 3
Food: 2
Service: 1
Oh man I loved the service there the McDonald was really good and the manager was really good.
Atmosphere: 5
Food: 5
Service: 5
Employees are very friendly, and all the food was freshly prepared, correctly made, and hot, which can be rare in McDonalds restaurants.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: French Fries, Vanilla Cone, Fries, Quarter Pounder Deluxe Cheeseburger
Cold fries and icy frappe. Probably the coldest fries we had had from McDonald's
Food: 3
Service: 4
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