I am a person who, from childhood to eating pizza hot, personality is one of the best pizzas in the entire American continent. But I was surprised that they close before 9:30pm in this place, although here it says that they close at 10pm, the attitude of the lady name is Theresa who is taking the order was very unprofessional and rude, as if she were bothering to take orders and her work. And also at 9:25pm I heard that the phone to take orders was not answered because the decision of Theresa is, we no longer took orders because we will not be able to leave at 10pm, when the cervice is supposed to close at 10pm. I do not care so much about the time they close at this moment, but about the activity of the lady.
Shar K
My family went to dinner here last night ~ it’s about 45 min away from our cottage & we’ve been wanting to get this pizza for quite some time & never made the trip ~ we arrive to find out that dining room was closed :( we couldn’t believe it because of course we checked the hours before heading there ~( they're short staffed at the moment ) the server had a change of heart & decided he’d stay , I felt so badly about that but also felt bad because our grandson was with us and wanted to try the amazing PIZZA HUT pizza that me and his grandpa went on & on about , so we were very grateful to the server . The pizza WAS amazing and exactly what i remember & this rarely happens ! The entire place was a step back in time and brought back such nice memories for our son as well that was with us . This is an absolute MUST if you grew up on Pizza Hut 80-90’s era , you’ll be quite pleased with the food ( seriously the same ) the clean restaurant with the old fashioned vibe & obviously the service is wonderful & dedicated. We ordered way more food than we ever could eat ~ but wanted to freeze some & I’m happy we overspent there . ( 3 large , 2 breadsticks ) I hope this place stays in business because it’s a lost gem everywhere else . We’re going to come back more often;)
Ronald Hoig Jr
Went here the other day and had an amazing time. Pizza was the best pizza I had in a long time. The service was so amazing and friendly. The salad bar was stocked and didn't seem old at all. We will be going here a lot more.
Caroline Desch
We did pickup. I really love the personal pan pizza. Just the right size for a single lady.
Debra L. Legato Peck
Love our meal! dislike manager creating a upheavel by firing our waitress! while her customers still in dining room! And kept making a big deal !
Suga DNA
Always love coming here, everyone is always super nice! The food has never disappointed. Love when the servers get excited when we order something they like. Definitely the best pizza hut I've been too in ages!
Went just this day and the manager again was screaming at the employees unprofessionally. My friend was waiting for her pizza like a lot of other customers and a lot of people started asking for refunds or leaving since no one was getting their orders. When my friend asked for a refund because it was taking so long they refused to give her one and instead started to scream at her then threatening her saying they'd call the cops on her. She just wanted a refund or her food handed to her before she left. This is an ongoing problem with the manager and some of the staff there. They eventually handed her the food and it was awful too.
Atmosphere: 1
Food: 1
Service: 1
Sundancer268
I ordered a Supreme Pizza with HOT Peppers on one half. When I got home, I found Banana Peppers on my half, not the Hot Peppers I wanted. I was not informed that Hot Peppers were not available, if I had been informed, I would not have accepted Banana Peppers. This is the first time I have ever ordered a pizza, normally my wife orders and we have never had any issues getting what we like Hot Peppers included when she orders. I am disappointed. Tried leaving this on the Pizza Hut WEB Site, but it would not work.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Supreme Pizza
diesel weasel
I love eating at pizza hug!
Vegetarian options: Its sick, do yall have the sigma gluten free tho???? Add it!!
Dietary restrictions: its cool, they need a gluten free though
I'm not a fan of going to this place on weeknights. The employees are constantly arguing, the work areas are a mess, people were waiting for such long times.
Food: 2
Elmer Fud
Love pizza huts pizza supreme and always great service
Atmosphere: 5
Food: 5
Service: 5
David Peck
We stopped at the Classic Pizza Hut in Charlevoix Michigan. Real classic Pizza Hut pizza's with prompt service. For Charlevoix traffic, easy in and easy out.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks, Pizza
Deb Coffey
Best service, delicious pizza. Really glad we found this!
I am a person who, from childhood to eating pizza hot, personality is one of the best pizzas in the entire American continent. But I was surprised that they close before 9:30pm in this place, although here it says that they close at 10pm, the attitude of the lady name is Theresa who is taking the order was very unprofessional and rude, as if she were bothering to take orders and her work.
And also at 9:25pm I heard that the phone to take orders was not answered because the decision of Theresa is, we no longer took orders because we will not be able to leave at 10pm, when the cervice is supposed to close at 10pm.
I do not care so much about the time they close at this moment, but about the activity of the lady.
My family went to dinner here last night ~ it’s about 45 min away from our cottage & we’ve been wanting to get this pizza for quite some time & never made the trip ~ we arrive to find out that dining room was closed :( we couldn’t believe it because of course we checked the hours before heading there ~( they're short staffed at the moment ) the server had a change of heart & decided he’d stay , I felt so badly about that but also felt bad because our grandson was with us and wanted to try the amazing PIZZA HUT pizza that me and his grandpa went on & on about , so we were very grateful to the server .
The pizza WAS amazing and exactly what i remember & this rarely happens !
The entire place was a step back in time and brought back such nice memories for our son as well that was with us .
This is an absolute MUST if you grew up on Pizza Hut 80-90’s era , you’ll be quite pleased with the food ( seriously the same ) the clean restaurant with the old fashioned vibe & obviously the service is wonderful & dedicated.
We ordered way more food than we ever could eat ~ but wanted to freeze some & I’m happy we overspent there . ( 3 large , 2 breadsticks )
I hope this place stays in business because it’s a lost gem everywhere else .
We’re going to come back more often;)
Went here the other day and had an amazing time. Pizza was the best pizza I had in a long time. The service was so amazing and friendly. The salad bar was stocked and didn't seem old at all. We will be going here a lot more.
We did pickup. I really love the personal pan pizza. Just the right size for a single lady.
Love our meal!
dislike manager creating a upheavel by firing our waitress! while her customers still in dining room!
And kept making a big deal !
Always love coming here, everyone is always super nice! The food has never disappointed. Love when the servers get excited when we order something they like. Definitely the best pizza hut I've been too in ages!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks, Pizza, Roasted Garlic Cheese Sticks
Went just this day and the manager again was screaming at the employees unprofessionally. My friend was waiting for her pizza like a lot of other customers and a lot of people started asking for refunds or leaving since no one was getting their orders. When my friend asked for a refund because it was taking so long they refused to give her one and instead started to scream at her then threatening her saying they'd call the cops on her. She just wanted a refund or her food handed to her before she left. This is an ongoing problem with the manager and some of the staff there. They eventually handed her the food and it was awful too.
Atmosphere: 1
Food: 1
Service: 1
I ordered a Supreme Pizza with HOT Peppers on one half. When I got home, I found Banana Peppers on my half, not the Hot Peppers I wanted. I was not informed that Hot Peppers were not available, if I had been informed, I would not have accepted Banana Peppers. This is the first time I have ever ordered a pizza, normally my wife orders and we have never had any issues getting what we like Hot Peppers included when she orders. I am disappointed. Tried leaving this on the Pizza Hut WEB Site, but it would not work.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Supreme Pizza
I love eating at pizza hug!
Vegetarian options: Its sick, do yall have the sigma gluten free tho???? Add it!!
Dietary restrictions: its cool, they need a gluten free though
Parking: Its shligma
Kid-friendliness: Its so nice
Wheelchair accessibility: its good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Supreme Pizza, Sausage, Hamburger, Large Stuffed Crust Pizza, Salad Bar, Olives, Cheese Breads, Backyard BBQ Chicken Pizza, Cookie, Cinnamon Sticks, Fries, Pepperoni Pizza, Breadsticks, Pizza, Boneless Wings, Chocolate Donut Bites, Straight Cut Fries, Pepperoni Lovers Melt
Very good at making sure service is good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks, Pizza
Restaurantji Recommends
Good service and good food me for
I'm not a fan of going to this place on weeknights. The employees are constantly arguing, the work areas are a mess, people were waiting for such long times.
Food: 2
Love pizza huts pizza supreme and always great service
Atmosphere: 5
Food: 5
Service: 5
We stopped at the Classic Pizza Hut in Charlevoix Michigan. Real classic Pizza Hut pizza's with prompt service. For Charlevoix traffic, easy in and easy out.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks, Pizza
Best service, delicious pizza. Really glad we found this!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Breadsticks, Pizza
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