This was awful, usually the employees are super nice and actually give you the food you pay for. The lady taking my order kept huffing at me making me nervous while reading the menu and trying to order. There was confusion over sauce I literally asked for zesty and barbecue she told me there was no zesty I said fine what about honey mustard then then she said something about substituting I'm not really quite sure why, then she kept telling me zesty comes with it so I said okay then that sauce since that's originally what I wanted. I didn't really care at this point I just wantedsome kind of sauce in it and to get the rest of the order out. No biggie but when I got to the window to pay I asked the girl what was the confusion with the sauce she said that she comes with onion rings and that I asked for honey mustard, I told her I originally asked for zesty she said it's really cold she wants to close the window a nice lady brought our food out after asking us to park and wait. I went home and realized 3 medium onion ring orders were missing. So I went back went in and explained to some young guy behind the counter that I just went through the drive-thru and ordered this I was holding the bag of rodeo burgers with the receipt on it and explain the onion rings weren't there. He said well okay I can just give you some as if I was receiving something extra so I told him no I already paid for them and never received them. I had to wait a while while they fried more onion rings. And I said thank you and then I went home again took the food inside started to hand it to my kids and some of the guys that were working with us just to find out that instead of 8 rodeo burgers there was only seven I was genuinely so angry It's so annoying to keep bringing home cold food and missing parts of your order I'm having to decide who doesn't get to eat so I called them and the person that answered said she was the one that filled the order and she's positive she counted eight as if I was lying, she was extremely rude , why would I want to have to drive back up for one more hamburger I told her she was wrong there was only seven she argued with me enough I yelled and said no I'm embarrassed now for yelling and losing my temper and I'm just never coming to this place ever again over a rodeo burger that I paid for but didn't receive
Atmosphere: 1
Food: 1
Service: 1
Ken Whitinger
It's your typical Burger King.
Atmosphere: 5
Food: 5
Service: 5
Joy Caudill
Charlotte Bk is my BK of choice. My buyer is always hot and cheese melted.
Atmosphere: 5
Food: 5
Service: 5
Katie Cusack
Just left the drive-through and the lady working the window didn't hear our whole order... it happens... but the manager there.. I didn't catch his name.. was wonderful and made it right. Thank you again
Food: 5
Service: 5
Nicholl Rae
Very good Croissanwiches and hashbrowns
Food: 5
Service: 5
Jaron King
Place was great staff was super friendly. Food was good clean lobby and bathrooms was all good. I'd stop here again if passing back though town.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
Stacie Palmer
I went through the drive through, by the time I got home (5 minutes later) my food was cold and soggy. It was difficult to order, that gal working the drive through barely let me finish a sentence before asking if that was it. Spent $35 on 3 meals, all were disappointing.
Atmosphere: 1
Food: 1
Service: 3
Jeannine Norder
Food was meh, service was subpar....requested extra sauce and did not receive it, no napkins in my bag.
The Men's bathroom clearly has a history of neglect. The stains are a result of a long history of poor cleaning. Always judge s restaurant by their bathrooms. If they can't keep it clean, just imagine how poorly they keep up their kitchen.
Atmosphere: 1
Amber Fish
I can’t remember the last time I had a good experience ordering from Burger King. Any Burger King, anywhere lol. It was a terrible experience working for one too, which explains why they have so few employees. This location is no exception lol.
Sean P
Left waiting at drive-thru window for over 7 minutes without anyone telling me they were 'waiting' for part of the order to get done. Four cats held up behind me the whole time. Maybe have me pull ahead and serve the other people?!
caleb
Very friendly staff and fast service. Just don’t use the bathroom it is pretty disgusting but aside from that great place to grab lunch. The longest I have ever had to wait for my order was around five minutes when they were packed. I order through the app and it takes around five minutes to get there, food is usually done when I arrive.
Drive-Thru
Atmosphere: 4
Food: 4
Service: 5
Great food
Recommended dishes: Whopper
This was awful, usually the employees are super nice and actually give you the food you pay for.
The lady taking my order kept huffing at me making me nervous while reading the menu and trying to order. There was confusion over sauce I literally asked for zesty and barbecue she told me there was no zesty I said fine what about honey mustard then then she said something about substituting I'm not really quite sure why, then she kept telling me zesty comes with it so I said okay then that sauce since that's originally what I wanted. I didn't really care at this point I just wantedsome kind of sauce in it and to get the rest of the order out. No biggie but when I got to the window to pay I asked the girl what was the confusion with the sauce she said that she comes with onion rings and that I asked for honey mustard, I told her I originally asked for zesty she said it's really cold she wants to close the window a nice lady brought our food out after asking us to park and wait. I went home and realized 3 medium onion ring orders were missing. So I went back went in and explained to some young guy behind the counter that I just went through the drive-thru and ordered this I was holding the bag of rodeo burgers with the receipt on it and explain the onion rings weren't there. He said well okay I can just give you some as if I was receiving something extra so I told him no I already paid for them and never received them. I had to wait a while while they fried more onion rings. And I said thank you and then I went home again took the food inside started to hand it to my kids and some of the guys that were working with us just to find out that instead of 8 rodeo burgers there was only seven I was genuinely so angry
It's so annoying to keep bringing home cold food and missing parts of your order I'm having to decide who doesn't get to eat so I called them and the person that answered said she was the one that filled the order and she's positive she counted eight as if I was lying, she was extremely rude , why would I want to have to drive back up for one more hamburger I told her she was wrong there was only seven she argued with me enough I yelled and said no I'm embarrassed now for yelling and losing my temper and I'm just never coming to this place ever again over a rodeo burger that I paid for but didn't receive
Atmosphere: 1
Food: 1
Service: 1
It's your typical Burger King.
Atmosphere: 5
Food: 5
Service: 5
Charlotte Bk is my BK of choice. My buyer is always hot and cheese melted.
Atmosphere: 5
Food: 5
Service: 5
Just left the drive-through and the lady working the window didn't hear our whole order... it happens... but the manager there.. I didn't catch his name.. was wonderful and made it right. Thank you again
Food: 5
Service: 5
Very good Croissanwiches and hashbrowns
Food: 5
Service: 5
Place was great staff was super friendly. Food was good clean lobby and bathrooms was all good. I'd stop here again if passing back though town.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
I went through the drive through, by the time I got home (5 minutes later) my food was cold and soggy. It was difficult to order, that gal working the drive through barely let me finish a sentence before asking if that was it. Spent $35 on 3 meals, all were disappointing.
Atmosphere: 1
Food: 1
Service: 3
Food was meh, service was subpar....requested extra sauce and did not receive it, no napkins in my bag.
Atmosphere: 3
Food: 1
Service: 2
Restaurantji Recommends
The Men's bathroom clearly has a history of neglect. The stains are a result of a long history of poor cleaning. Always judge s restaurant by their bathrooms. If they can't keep it clean, just imagine how poorly they keep up their kitchen.
Atmosphere: 1
I can’t remember the last time I had a good experience ordering from Burger King. Any Burger King, anywhere lol. It was a terrible experience working for one too, which explains why they have so few employees. This location is no exception lol.
Left waiting at drive-thru window for over 7 minutes without anyone telling me they were 'waiting' for part of the order to get done. Four cats held up behind me the whole time. Maybe have me pull ahead and serve the other people?!
Very friendly staff and fast service. Just don’t use the bathroom it is pretty disgusting but aside from that great place to grab lunch. The longest I have ever had to wait for my order was around five minutes when they were packed. I order through the app and it takes around five minutes to get there, food is usually done when I arrive.
I do remember when it's my way
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