Atmosphere is 1 because I was in the drive through. JJ, you did me wrong. First time ever and I am highly disappointed. I put my order in at the drive through and when I got to the window they didn't have an order for me, not that it wasn't ready whomever took it NEVER ENTERED IT INTO THE SYSTEM. How does that even work? What were they doing? Then, I gave my order again, face to face and the employee read it back to me completely wrong. I mean, I speak English and it appeared that English was this guy's first language also but still. Sandwiches got finished he handed them out the window and only gave us one drink and no chips that I ordered. Had to wait for that while the kid looked at the receipt like I was lying. They had about 6 employees in there working and it seemed like they were making it up as they went along. All this being said, my sandwich didn't have peppers on it that I ordered and that were annotated on the receipt. Maybe a bad day, but it's not like I ordered something that they don't normally make.
Shane Strong
Freaky Fast has not made it to this Jimmy Johns. Been sitting in drive through for 30mins now. This is not the first time as well.
darrick graham
I will say hands down great food
Tammy Eaton
This is the first Jimmy John’s I have been to that is freaky SLOW! Every time! I have gone 8 times and it’s still the same
Brandon
Decent sandwich.
Keith L.
Sandwiches are always good. The staff is friendly, professional, and quick.
Amber Fish
Y’all really need to get it together. This is my third time ordering from this store and third time having issues. This time, the bread on two of our non-toasted sandwiches is so hard you can knock it against the kitchen table. The little John we ordered has so much mustard on it that it’s amazing the bread was still hard. It was literally drenched in mustard. After scraping the mustard off, my child still can’t even bite through this bread.
Greg W
We have gone here a couple times recently and now that I'm finding things I like on the menu, I decided I would start going there a few times a week. So when I ordered today, I created a rewards account. I got there 15 minutes after ordering but my pickup order wasn't on the shelf so I got my drink and had a seat. 10 minutes later it still wasn't out and track my order said it was still in process, so I got up and asked how much longer it would be. That's when I found out it had been completed and was sitting in the back. No one bothered to put it out front, or show it was complete in the order tracker, or just tell me since I'm the only customer in the place so I don't sit there for no reason waiting for them to finish an order that's already finished. I wont be back.
Food: 4
Service: 1
Kathleen Flaherty
Placed an order for six boxed lunches online at 10:45 AM. lndicated pick-up would be at 11:45 AM. Upon arriving for pick up, the manager informed us that they were short on staff and wouldn't be able to fill our order until 12:30 PM. At 12:30 PM, they hadn't even started yet. The response we received was rude and completely unprofessional. Do not, I repeat, do not waste your money by visiting this location. Take the time to read all the negative reviews they have received and you'll see why that this is a terrible Jimmy John's franchise location. In fact, they should have their franchise agreement revoked!
Atmosphere: 1
Service: 1
Randy Spear
So I love Jimmy Johns and it’s honestly one of my favorite places to go to get a quick meal, I went in today and who ever the blond haired girl was her attitude to what I can only imagine is a newer higher was awful, she was berating him with customers in earshot and just not being kind to him, this is why people quit from these work environments, and I’ve worked in food service and I know what it’s like, but this kind of treatment of new hires is incredibly inappropriate
Not freaky fast. The absolute slowest JJs I’ve ever gone to. This isn’t a one time occurrence either. This happens every time I come here. The staff is nice enough but I can’t understand how they are this slow.
Atmosphere: 1
Food: 4
Service: 4
Heather Kauffman
Placed an order before the stores posted closing time (10 PM). Got there BEFORE posted closing time. Employee was walking through parking lot and said "We are closed honey". Calling me hun or honey does not mean you are being kind. Called in the morning. Was told the order did not come through before system was shut down. I guess the closing time is just a suggestion. When I called to share my frustrations, I found out the person was the same person last night. I was told I will not be yelled at. I never raised my voice. Somehow my order is magically lost. When I asked what to do because the money is showing in my bank account I was met with no help. I have a call into corporate. Service at this location needs to be looked at. If you close early, apologize. Don't come at me with "Hun" to seem as though you are providing service. You know you closed early. Just apologize and make it right when someone calls with complaint.
Service: 1
Ady Simmons-Shawnee
Delivery took 56 minutes to arrive. I called after 40 minutes to see if there was a problem. No apology and no explanation was provided. When delivery arrived, I asked the delivery driver and she just said that they were running behind. This is the second time I have ordered and had it arrive an hour later. I am 2 miles away from the store. I actually do understand if they are overwhelmed once in a while, but the lack of apology and the way it seems like they think I’m a “Karen” for expecting the delivery to not take an hour when the estimated time is 10-15 minutes makes me think the service expectations of this branch are very low.
Food: 4
Service: 1
Brent Butler (Whiplash198)
The wrap I got was great, but I wanted a sub and they were out of bread. A employee left without doing their job, leaving the rest of the crew to make up for their laziness.
Atmosphere: 5
Food: 5
Service: 5
Josh I
The sandwiches were tasty. But what happened to freaky fast? There were 5 people working and it still took some time to get our order.
Atmosphere is 1 because I was in the drive through. JJ, you did me wrong. First time ever and I am highly disappointed. I put my order in at the drive through and when I got to the window they didn't have an order for me, not that it wasn't ready whomever took it NEVER ENTERED IT INTO THE SYSTEM. How does that even work? What were they doing? Then, I gave my order again, face to face and the employee read it back to me completely wrong. I mean, I speak English and it appeared that English was this guy's first language also but still. Sandwiches got finished he handed them out the window and only gave us one drink and no chips that I ordered. Had to wait for that while the kid looked at the receipt like I was lying. They had about 6 employees in there working and it seemed like they were making it up as they went along. All this being said, my sandwich didn't have peppers on it that I ordered and that were annotated on the receipt. Maybe a bad day, but it's not like I ordered something that they don't normally make.
Freaky Fast has not made it to this Jimmy Johns. Been sitting in drive through for 30mins now. This is not the first time as well.
I will say hands down great food
This is the first Jimmy John’s I have been to that is freaky SLOW! Every time! I have gone 8 times and it’s still the same
Decent sandwich.
Sandwiches are always good. The staff is friendly, professional, and quick.
Y’all really need to get it together. This is my third time ordering from this store and third time having issues. This time, the bread on two of our non-toasted sandwiches is so hard you can knock it against the kitchen table. The little John we ordered has so much mustard on it that it’s amazing the bread was still hard. It was literally drenched in mustard. After scraping the mustard off, my child still can’t even bite through this bread.
We have gone here a couple times recently and now that I'm finding things I like on the menu, I decided I would start going there a few times a week.
So when I ordered today, I created a rewards account. I got there 15 minutes after ordering but my pickup order wasn't on the shelf so I got my drink and had a seat. 10 minutes later it still wasn't out and track my order said it was still in process, so I got up and asked how much longer it would be.
That's when I found out it had been completed and was sitting in the back. No one bothered to put it out front, or show it was complete in the order tracker, or just tell me since I'm the only customer in the place so I don't sit there for no reason waiting for them to finish an order that's already finished. I wont be back.
Food: 4
Service: 1
Placed an order for six boxed lunches online at 10:45 AM. lndicated pick-up would be at 11:45 AM. Upon arriving for pick up, the manager informed us that they were short on staff and wouldn't be able to fill our order until 12:30 PM. At 12:30 PM, they hadn't even started yet. The response we received was rude and completely unprofessional. Do not, I repeat, do not waste your money by visiting this location. Take the time to read all the negative reviews they have received and you'll see why that this is a terrible Jimmy John's franchise location. In fact, they should have their franchise agreement revoked!
Atmosphere: 1
Service: 1
So I love Jimmy Johns and it’s honestly one of my favorite places to go to get a quick meal, I went in today and who ever the blond haired girl was her attitude to what I can only imagine is a newer higher was awful, she was berating him with customers in earshot and just not being kind to him, this is why people quit from these work environments, and I’ve worked in food service and I know what it’s like, but this kind of treatment of new hires is incredibly inappropriate
Atmosphere: 1
Food: 5
Service: 3
Restaurantji Recommends
Not freaky fast. The absolute slowest JJs I’ve ever gone to. This isn’t a one time occurrence either. This happens every time I come here. The staff is nice enough but I can’t understand how they are this slow.
Atmosphere: 1
Food: 4
Service: 4
Placed an order before the stores posted closing time (10 PM). Got there BEFORE posted closing time. Employee was walking through parking lot and said "We are closed honey". Calling me hun or honey does not mean you are being kind. Called in the morning. Was told the order did not come through before system was shut down. I guess the closing time is just a suggestion. When I called to share my frustrations, I found out the person was the same person last night. I was told I will not be yelled at. I never raised my voice. Somehow my order is magically lost. When I asked what to do because the money is showing in my bank account I was met with no help. I have a call into corporate. Service at this location needs to be looked at. If you close early, apologize. Don't come at me with "Hun" to seem as though you are providing service. You know you closed early. Just apologize and make it right when someone calls with complaint.
Service: 1
Delivery took 56 minutes to arrive. I called after 40 minutes to see if there was a problem. No apology and no explanation was provided. When delivery arrived, I asked the delivery driver and she just said that they were running behind. This is the second time I have ordered and had it arrive an hour later. I am 2 miles away from the store. I actually do understand if they are overwhelmed once in a while, but the lack of apology and the way it seems like they think I’m a “Karen” for expecting the delivery to not take an hour when the estimated time is 10-15 minutes makes me think the service expectations of this branch are very low.
Food: 4
Service: 1
The wrap I got was great, but I wanted a sub and they were out of bread. A employee left without doing their job, leaving the rest of the crew to make up for their laziness.
Atmosphere: 5
Food: 5
Service: 5
The sandwiches were tasty. But what happened to freaky fast? There were 5 people working and it still took some time to get our order.
Atmosphere: 3
Food: 4
Service: 3
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