Absolutely disgusted in the service from this kfc I ordered a 12 piece nugget and asked for the sauce on the side but was told it was too late that they already put sauce on them instead of offering another set they said Iām stuck with the order and my foods waiting for me when I wasnāt done ordering my food yet so because the worker is too lazy to make another set with out sauce on them Iām forced to take a menu item I donāt want so thanks I feuds you get what you get and when I called they said I could come back for a new order I have a half hour on my lunch break which half of it was taken up arguing over sauce on nuggets so excuse me if I donāt want to waste the rest of it to make up for your inability to do your job
Atmosphere: 1
Food: 1
Service: 1
atlas mawce
My food was cold and they forgot my sauce also the pop machine needed a change bc the pop tasted like nothing
Atmosphere: 1
Food: 1
Service: 1
Maria Contreras
This KFC is ABSOLUTELY HORRIBLE!!!! They SCAMMED me out of my order that I preorder and paid for off the KFC website for personal pick up!!!! so I sent my mother to pick it for our family of 8, she told them she had a online order, didn't say for who. they told her it was picked up already, my mom told them that's not possible? So they asked for the name so she gave two different ones because I ordered under my name but paid with my gma's card cause we all we're together when I placed it, but my mom went to pick it up! They told her someone picked it up already and they're not remaking nor refunding my money! I have filed a police report with Clinton township police which they said its a civil matter, and hahaha WE ALL KNOW how that goes, I have complained to the KFC website and tried to call to speak to the manager, the gm, anyone that worked there but no answer š¤¬š¤¬š¤¬ my mother tried showing our confirmation number they said it wasn't there problem accused my mother of lying n trying to a get a free meal that we already paid for and didn't get.... I have been a manager of two different fast food restaurants and no matter what there is a list of things "YOUR SUPPOSED TO DO" for any kind of online orders you serve. You don't just hand it to anyone the just say a name for a in-person online order pickup.... We had proof of our order and theres no physical way anyone else pick up my order but my mother how DID NOT RECEIVEšššš
Atmosphere: 1
Food: 1
Service: 1
Kourtney Lams
Sat in the Drive Thru for 10 minutes, was not acknowledged at all. Just pulled out and left. Not the first time with this issue either.
Atmosphere: 1
Food: 1
Service: 1
Lizbeth Ingram
I think Iām going to have to go ahead and give up on KFC. I wouldnāt be surprised if they got a lot of business. It is such a shame. I got the chicken tenders and they had no taste or seasoning. I donāt know. Did they change the batter or the seasoning. Or if the workers arenāt doing it correctly? But I canāt seem to find a decent KFC anymore. Iām so sad because the original recipe one done right is really delicious.
I guess KFC would be one of those things you remember from childhood
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Fried Chicken, Cole Slaw
Scott Faist
Terrible staff and not stocked at 4:30 on a weekday. Will not return.
Atmosphere: 1
Food: 2
Service: 1
Jason Mavros
Horrible, 9:00pm they state open till 10pm. But they have no chicken.. lol
Kayla Ward
Please do not order from them again I will not be doing so, I ordered 155.00 worth of food from there most of my sides were Smalls the online system messed up and said I ordered Smalls but charged my card for larges and when I called corporate and they transferred me to the refund system they refused to give me my refund because they said that's what they're online system says the manager there had attitude and simply said it's not my problem worst experience ever if I could give them zero Stars I would
Pluto Platter Inc
See special offer on DoorDash for "Buy 1 10-piece Saucy Nuggets, get 1 free!" As you look at the menu though, you can ONLY buy a 10-piece Saucy Nugget Combo - there are 8-piece and 12-piece Saucy Nugget items, BUT NO 10-PIECE. There ARE 10-piece REGULAR Nuggets on the menu though as well. How about you DON'T advertise something if you don't want to make it? Last time I ordered from here I was given the wrong food items anyway, so NOT ordering from here isn't a real loss.
Worst location every time I come here I have to wait 30-40 minutes I placed an online order 40 mins ago walked in thinks my food would be done no there currently working on it unbelievable
Atmosphere: 2
Food: 3
Service: 1
Michael Nocita
Worst KFC I've ever been to left out half of the food for our order and wouldn't answer the phone. Don't waste your money here there's a better one on Harper.
Nicole Bellanca
Went to the store at 11:07am. Waited 15 minutes before we went in at the drive thru. Still didn't get waited on. Saw 4 cars and 3 people walk out without getting served. When asked if they were open, the employee stated "your in aren't ya", she then proceeded to walk away. She never took our order. We went somewhere else because they obviously don't want the money we had for the service they provide. This is not the first time this has happened. But it's soon to be the last for this store, considering how rude the employees are at this location and the lack of service they seem to possess. I don't seem this location being open this long with this business model.
Atmosphere: 1
Food: 1
Blueyez 2023
Went through drive thru and got all the way home and im missing the pot pie in the order. Stopped by after work and I live 30 minutes away. They donāt answer their phone at all!!
Food: 3
Service: 3
Recommended dishes: Chicken Pot Pie, Fried Chicken
Calvin Mendenhall
Iāve had issues with the location in the past when I ordered online so I decided to order a pick up and it was completely disastrous. I pulled up at a completely empty restaurant. My order was ready according to the app. But the team member Jazz tells me she canāt find the order. They had me waiting then I went inside. She told me they didnāt receive my order. The desk was chaotic with many order tickets so girl look at 1 of 100 tickets. They were really loud and ghetto. They ran to the back left me up there waiting. After 15 mins of waiting they āmagicallyā got my order and made it and the food wasnāt even good ?. Just beware the service and organizing is the worse at this place Iāve attached pictures of this chaosā¦ Keep in mind the restaurant was empty!!! ??
Very clean great customer service š š
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Absolutely disgusted in the service from this kfc I ordered a 12 piece nugget and asked for the sauce on the side but was told it was too late that they already put sauce on them instead of offering another set they said Iām stuck with the order and my foods waiting for me when I wasnāt done ordering my food yet so because the worker is too lazy to make another set with out sauce on them Iām forced to take a menu item I donāt want so thanks I feuds you get what you get and when I called they said I could come back for a new order I have a half hour on my lunch break which half of it was taken up arguing over sauce on nuggets so excuse me if I donāt want to waste the rest of it to make up for your inability to do your job
Atmosphere: 1
Food: 1
Service: 1
My food was cold and they forgot my sauce also the pop machine needed a change bc the pop tasted like nothing
Atmosphere: 1
Food: 1
Service: 1
This KFC is ABSOLUTELY HORRIBLE!!!! They SCAMMED me out of my order that I preorder and paid for off the KFC website for personal pick up!!!! so I sent my mother to pick it for our family of 8, she told them she had a online order, didn't say for who. they told her it was picked up already, my mom told them that's not possible? So they asked for the name so she gave two different ones because I ordered under my name but paid with my gma's card cause we all we're together when I placed it, but my mom went to pick it up! They told her someone picked it up already and they're not remaking nor refunding my money! I have filed a police report with Clinton township police which they said its a civil matter, and hahaha WE ALL KNOW how that goes, I have complained to the KFC website and tried to call to speak to the manager, the gm, anyone that worked there but no answer š¤¬š¤¬š¤¬ my mother tried showing our confirmation number they said it wasn't there problem accused my mother of lying n trying to a get a free meal that we already paid for and didn't get.... I have been a manager of two different fast food restaurants and no matter what there is a list of things "YOUR SUPPOSED TO DO" for any kind of online orders you serve. You don't just hand it to anyone the just say a name for a in-person online order pickup.... We had proof of our order and theres no physical way anyone else pick up my order but my mother how DID NOT RECEIVEšššš
Atmosphere: 1
Food: 1
Service: 1
Sat in the Drive Thru for 10 minutes, was not acknowledged at all. Just pulled out and left. Not the first time with this issue either.
Atmosphere: 1
Food: 1
Service: 1
I think Iām going to have to go ahead and give up on KFC. I wouldnāt be surprised if they got a lot of business. It is such a shame. I got the chicken tenders and they had no taste or seasoning. I donāt know. Did they change the batter or the seasoning. Or if the workers arenāt doing it correctly? But I canāt seem to find a decent KFC anymore. Iām so sad because the original recipe one done right is really delicious.
I guess KFC would be one of those things you remember from childhood
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Fried Chicken, Cole Slaw
Terrible staff and not stocked at 4:30 on a weekday. Will not return.
Atmosphere: 1
Food: 2
Service: 1
Horrible, 9:00pm they state open till 10pm. But they have no chicken.. lol
Please do not order from them again I will not be doing so, I ordered 155.00 worth of food from there most of my sides were Smalls the online system messed up and said I ordered Smalls but charged my card for larges and when I called corporate and they transferred me to the refund system they refused to give me my refund because they said that's what they're online system says the manager there had attitude and simply said it's not my problem worst experience ever if I could give them zero Stars I would
See special offer on DoorDash for "Buy 1 10-piece Saucy Nuggets, get 1 free!" As you look at the menu though, you can ONLY buy a 10-piece Saucy Nugget Combo - there are 8-piece and 12-piece Saucy Nugget items, BUT NO 10-PIECE. There ARE 10-piece REGULAR Nuggets on the menu though as well. How about you DON'T advertise something if you don't want to make it? Last time I ordered from here I was given the wrong food items anyway, so NOT ordering from here isn't a real loss.
Restaurantji Recommends
Worst location every time I come here I have to wait 30-40 minutes I placed an online order 40 mins ago walked in thinks my food would be done no there currently working on it unbelievable
Atmosphere: 2
Food: 3
Service: 1
Worst KFC I've ever been to left out half of the food for our order and wouldn't answer the phone. Don't waste your money here there's a better one on Harper.
Went to the store at 11:07am. Waited 15 minutes before we went in at the drive thru. Still didn't get waited on. Saw 4 cars and 3 people walk out without getting served. When asked if they were open, the employee stated "your in aren't ya", she then proceeded to walk away. She never took our order. We went somewhere else because they obviously don't want the money we had for the service they provide. This is not the first time this has happened. But it's soon to be the last for this store, considering how rude the employees are at this location and the lack of service they seem to possess. I don't seem this location being open this long with this business model.
Atmosphere: 1
Food: 1
Went through drive thru and got all the way home and im missing the pot pie in the order. Stopped by after work and I live 30 minutes away. They donāt answer their phone at all!!
Food: 3
Service: 3
Recommended dishes: Chicken Pot Pie, Fried Chicken
Iāve had issues with the location in the past when I ordered online so I decided to order a pick up and it was completely disastrous. I pulled up at a completely empty restaurant. My order was ready according to the app. But the team member Jazz tells me she canāt find the order. They had me waiting then I went inside. She told me they didnāt receive my order. The desk was chaotic with many order tickets so girl look at 1 of 100 tickets. They were really loud and ghetto. They ran to the back left me up there waiting. After 15 mins of waiting they āmagicallyā got my order and made it and the food wasnāt even good ?. Just beware the service and organizing is the worse at this place Iāve attached pictures of this chaosā¦ Keep in mind the restaurant was empty!!! ??
Atmosphere: 1
Food: 1
Service: 1
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