Do not use the drive through. They will not make your order correctly. Go inside so you can make sure they create your order correctly.
Atmosphere: 1
Food: 2
Service: 2
Bebe L
Placed a mobile order walked in to get them where I was stared at by the only employee I saw.. she did not say one word.. I said I was there to pick my order up.. she then proceeds to throw the order on the counter.. says nothing and walks away.. there was not one other person in the place, and or in the drive thru.. got home 2 of the subs were supposed to be toasted(as indicated on the mobile order) and one was to have tomatoes added, there were no tomatoes.
Atmosphere: 1
Food: 1
Rosalyn Harnsberry
Can't express how I really felt about the experience here. Do better please.
Atmosphere: 1
Food: 2
Service: 1
Brittany Couts
I showed up at 6:44 to find the door locked so I got in my car and went to go through the drive through. By the time I pulled up to the speaker to place my order, the person told me that she was closed. I proceeded to tell her that the door says 7 and it was only 6:50 at the latest and told her I would be calling corporate. I will not come back to this location again for the rude service and non service their employee chose not to give me.
Atmosphere: 1
Service: 1
Maria Cornelius
Very kind and patient staff because my English is not good and they still treated me with patience and kindness
Atmosphere: 5
Food: 5
Service: 5
Scott Meade
I ordered a “toasted” spicy Italian, and instead got this. The only thing toasted or cooked on the sandwich was the bread. The meat and cheese were ice cold. If you like your subs toasted with the meat warm or cooked then don't go here, because they only toast the bread.
Atmosphere: 1
Food: 1
Service: 1
Kory
When you order two subs and ask for them toasted you expect the entire sandwich to be warm and crispy yet we only had our bread toasted. The meat and cheese was ice cold. Kinda disappointing as this store was closer to my house. I will be returning only to the Fraser location they are top tier compared to this location. We didn’t know the meat was cold til we got home as there was one worker and the lobby was closed and I ordered ahead of time yet I had to wait for two cars and then an additional wait since she hadn’t even started my order. I ordered two footlongs. Spicy Italian and a cold cut combo. Yes I know it’s a cold cut but come on if I wanted just a cold sub I would have gone to Jimmy John’s.
Atmosphere: 1
Food: 1
Service: 1
Joe Furitano
Second time I’ve had problems here, first time we complained it led no where as they are a franchise this time I order the moza sub which has fresh sliced motzzarella on top of it at an up charge ofcourse, ordered online picked up and brought home. I bite into my sub and notice no cheese look at the rest of the sub and no cheese on any of it. So on my half hour lunch break I go up there maybe a lil hot yes I said the sub had no mozz on it. She said well what kind of cheese would you like I said the one I ordered and she said we don’t have thst here and I asked why it’s an option then she said because I ordered on line she offered to re make it I said I’d just take the refund then she threw the sub out before Informing me I would have to do the refund online her advise to me was people need to stop ordering online I then asked for the sub I had paid for back and she said she already threw it out. At that point I did use some profanity at the manager and for that I apologize. However this did not seem like a new problem so she was aware and had done nothing to fix it, nor did they reach out before handing the sun out to see if I would of liked a substitute, or hey give a heads up when we pick it up and let us know there is no cheese on it. Take some type of responsibility for the problem I may have been angry but had your job been done properly at any level it would not have escalated to the level it did. If I could give zero star I would and normally I don’t post but that’s not how you run a business
Atmosphere: 1
Food: 1
Service: 1
Becky
I GOT A FOOTLONG FROM HERE and after I ate it my stomach started cramping and it hurts so bad!!! They gave me food poisoning!!!! I knew I tasted something not right I’m in so much pain they should be shut DOWN!!
Atmosphere: 1
Food: 1
Service: 1
ROSARIO LOAEZA
Very kind and patient staff because my English is not good and they still treated me with patience and kindness
Came here one morning, met the sweetest, nicest, and helpful guy. He listened well, fixed my sandwich, no problems, in-and-out quick errand. Food tasted fresh and was good. I haven't had Subway in years, glad I made the choice to come here. Just all around good. No complaints. ??
Atmosphere: 5
Food: 5
Service: 5
Conspicuous Rod
Food was great, I ordered a chicken teriyaki bowl, double grilled chicken, spinach, cucumber, ez teriyaki sauce, pepper, and shredded mozzarella. Service was friendly and quick.
Atmosphere: 4
Food: 4
Service: 4
Darlene Bell
Good sub, good service
Trina “One Gaia” Becker
Not the best experience I’ve had at Subway they can do better
CeeCee*
Came here one morning, met the sweetest, nicest, and helpful guy. He listened well, fixed my sandwich, no problems, in-and-out quick errand. Food tasted fresh and was good. I haven't had Subway in years, glad I made the choice to come here. Just all around good. No complaints. ??
Do not use the drive through. They will not make your order correctly. Go inside so you can make sure they create your order correctly.
Atmosphere: 1
Food: 2
Service: 2
Placed a mobile order walked in to get them where I was stared at by the only employee I saw.. she did not say one word.. I said I was there to pick my order up.. she then proceeds to throw the order on the counter.. says nothing and walks away.. there was not one other person in the place, and or in the drive thru.. got home 2 of the subs were supposed to be toasted(as indicated on the mobile order) and one was to have tomatoes added, there were no tomatoes.
Atmosphere: 1
Food: 1
Can't express how I really felt about the experience here. Do better please.
Atmosphere: 1
Food: 2
Service: 1
I showed up at 6:44 to find the door locked so I got in my car and went to go through the drive through. By the time I pulled up to the speaker to place my order, the person told me that she was closed. I proceeded to tell her that the door says 7 and it was only 6:50 at the latest and told her I would be calling corporate. I will not come back to this location again for the rude service and non service their employee chose not to give me.
Atmosphere: 1
Service: 1
Very kind and patient staff because my English is not good and they still treated me with patience and kindness
Atmosphere: 5
Food: 5
Service: 5
I ordered a “toasted” spicy Italian, and instead got this. The only thing toasted or cooked on the sandwich was the bread. The meat and cheese were ice cold. If you like your subs toasted with the meat warm or cooked then don't go here, because they only toast the bread.
Atmosphere: 1
Food: 1
Service: 1
When you order two subs and ask for them toasted you expect the entire sandwich to be warm and crispy yet we only had our bread toasted. The meat and cheese was ice cold. Kinda disappointing as this store was closer to my house. I will be returning only to the Fraser location they are top tier compared to this location. We didn’t know the meat was cold til we got home as there was one worker and the lobby was closed and I ordered ahead of time yet I had to wait for two cars and then an additional wait since she hadn’t even started my order. I ordered two footlongs. Spicy Italian and a cold cut combo. Yes I know it’s a cold cut but come on if I wanted just a cold sub I would have gone to Jimmy John’s.
Atmosphere: 1
Food: 1
Service: 1
Second time I’ve had problems here, first time we complained it led no where as they are a franchise this time I order the moza sub which has fresh sliced motzzarella on top of it at an up charge ofcourse, ordered online picked up and brought home. I bite into my sub and notice no cheese look at the rest of the sub and no cheese on any of it. So on my half hour lunch break I go up there maybe a lil hot yes I said the sub had no mozz on it. She said well what kind of cheese would you like I said the one I ordered and she said we don’t have thst here and I asked why it’s an option then she said because I ordered on line she offered to re make it I said I’d just take the refund then she threw the sub out before Informing me I would have to do the refund online her advise to me was people need to stop ordering online I then asked for the sub I had paid for back and she said she already threw it out. At that point I did use some profanity at the manager and for that I apologize. However this did not seem like a new problem so she was aware and had done nothing to fix it, nor did they reach out before handing the sun out to see if I would of liked a substitute, or hey give a heads up when we pick it up and let us know there is no cheese on it. Take some type of responsibility for the problem I may have been angry but had your job been done properly at any level it would not have escalated to the level it did. If I could give zero star I would and normally I don’t post but that’s not how you run a business
Atmosphere: 1
Food: 1
Service: 1
I GOT A FOOTLONG FROM HERE and after I ate it my stomach started cramping and it hurts so bad!!! They gave me food poisoning!!!! I knew I tasted something not right I’m in so much pain they should be shut DOWN!!
Atmosphere: 1
Food: 1
Service: 1
Very kind and patient staff because my English is not good and they still treated me with patience and kindness
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Came here one morning, met the sweetest, nicest, and helpful guy. He listened well, fixed my sandwich, no problems, in-and-out quick errand. Food tasted fresh and was good. I haven't had Subway in years, glad I made the choice to come here. Just all around good. No complaints. ??
Atmosphere: 5
Food: 5
Service: 5
Food was great, I ordered a chicken teriyaki bowl, double grilled chicken, spinach, cucumber, ez teriyaki sauce, pepper, and shredded mozzarella. Service was friendly and quick.
Atmosphere: 4
Food: 4
Service: 4
Good sub, good service
Not the best experience I’ve had at Subway they can do better
Came here one morning, met the sweetest, nicest, and helpful guy. He listened well, fixed my sandwich, no problems, in-and-out quick errand. Food tasted fresh and was good. I haven't had Subway in years, glad I made the choice to come here. Just all around good. No complaints. ??
Atmosphere: 5
Food: 5
Service: 5
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