Seriously RUDE staff!!! We came in from out of state for some coffee and didn’t know their hours. We approached the door and the woman ran up to the door and locked it and didn’t even bother saying “I’m so sorry we are closing” or anything of the sort. Locked the door in our face and gave us an ugly look. People seriously need to learn how to conduct business!! Not sure the persons name, but whoever was there closing hours on Dec. 18 needs her boss to have a chat with her about learning some manners!!
Service: 1
Jennifer Milas
I love the coffee and customer service
Service: 5
Russell
Love biggby always
Atmosphere: 5
Food: 5
Service: 5
Nikki Bies
This is my favorite Biggby. It has a fireplace and TV, but those seats are usually taken. They are almost always busy. It's rare to have fewer than 2 or 3 other customers in line or waiting for their drink. The service is pleasant and quick. No drive thru. I highly recommend taking a few minutes on the app to see the entire menu. I'm always trying new recipes.
A coffee after my hike to reenergize. Ta frozen Teddy Bear. Delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Butter Bear
Brooke Nodeland
Our first visit to a Biggby coffee was last week in Chelsea, and it was fabulous! The baby bear was hot, sweet, and satisfying and my husband enjoyed the caramel marvel. We enjoyed them so much that we went back the following two days for different flavors! The staff was friendly and the place always had about 5 people ordering, but the line moved quickly. We’ll definitely be back the next time we’re in town!
Atmosphere: 5
Food: 5
Service: 5
Sandra Ranucci
Staff was super pleasant and quick. It was packed on a Saturday morning but the staff managed the line very efficiently.
Atmosphere: 4
Food: 5
Service: 5
Mimi Qadri
Super cute cozy coffee house, the iced caramel lattes were so delicious and yummy! I recommend it for reading or having a breakfast lovely spot!
Atmosphere: 5
Service: 5
Melissa grisham
Always a slow experience. Don’t let you know when your coffee is ready, just set it on the counter unlabeled. Frustrating when there is a line and you’re unsure if your coffee is ready and which one is actually yours. Food choices poor.
Atmosphere: 1
Food: 1
Service: 1
M Guyer
Got a frozen Island Bear (vanilla, caramel, & coconut) with an extra shot for the drive home. I try to stop in at least once during a visit to Chelsea.
Went in to get a gift card. It was quick in and out. Oh yeah, the coffee is deelish!
Service: 5
Cari Murphy
I stopped here around noon today 4/10/24 and the barista with the mid length curly hair and glasses made me the best matcha I’ve ever had (100’s of them truly from bougie places to at home to other biggby’s) Not only that but they served me with such friendliness that it lifted my day & spirit enough to want to give kindness to others. Bravo Chelsea Biggby for being wonderful in food, drink, professionalism & kindness. I was stopping on a road trip from Detroit to Chicago and it made me want to come check out more of what Chelsea has to offer!
Atmosphere: 5
Food: 5
Service: 5
Jon Bradfield
Today, 4-24-24 7:05 p.m., i tried to place an order at this location, but the lady stated that my coupon only works at the store I got it from (false). Then she refused to scan it to keep from being proved wrong.I drive across the state and use this coupon, so to be blatantly lied too is really grinding my gears, especially since i always tip the difference.
Atmosphere: 1
Food: 4
Service: 1
Travis C.
Great place for good coffee
Atmosphere: 5
Food: 5
Service: 5
CS Murf
I stopped here around noon today 4/10/24 and the barista with the mid length curly hair and glasses made me the best matcha I’ve ever had (100’s of them truly from bougie places to at home to other biggby’s) Not only that but they served me with such friendliness that it lifted my day & spirit enough to want to give kindness to others. Bravo Chelsea Biggby for being wonderful in food, drink, professionalism & kindness. I was stopping on a road trip from Detroit to Chicago and it made me want to come check out more of what Chelsea has to offer!
Seriously RUDE staff!!! We came in from out of state for some coffee and didn’t know their hours. We approached the door and the woman ran up to the door and locked it and didn’t even bother saying “I’m so sorry we are closing” or anything of the sort. Locked the door in our face and gave us an ugly look. People seriously need to learn how to conduct business!! Not sure the persons name, but whoever was there closing hours on Dec. 18 needs her boss to have a chat with her about learning some manners!!
Service: 1
I love the coffee and customer service
Service: 5
Love biggby always
Atmosphere: 5
Food: 5
Service: 5
This is my favorite Biggby. It has a fireplace and TV, but those seats are usually taken.
They are almost always busy. It's rare to have fewer than 2 or 3 other customers in line or waiting for their drink. The service is pleasant and quick. No drive thru.
I highly recommend taking a few minutes on the app to see the entire menu. I'm always trying new recipes.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich, Butter Bear, Bite into Breakfast Bragel, Caramel Marvel
A coffee after my hike to reenergize. Ta frozen Teddy Bear. Delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Butter Bear
Our first visit to a Biggby coffee was last week in Chelsea, and it was fabulous! The baby bear was hot, sweet, and satisfying and my husband enjoyed the caramel marvel. We enjoyed them so much that we went back the following two days for different flavors! The staff was friendly and the place always had about 5 people ordering, but the line moved quickly. We’ll definitely be back the next time we’re in town!
Atmosphere: 5
Food: 5
Service: 5
Staff was super pleasant and quick. It was packed on a Saturday morning but the staff managed the line very efficiently.
Atmosphere: 4
Food: 5
Service: 5
Super cute cozy coffee house, the iced caramel lattes were so delicious and yummy! I recommend it for reading or having a breakfast lovely spot!
Atmosphere: 5
Service: 5
Always a slow experience. Don’t let you know when your coffee is ready, just set it on the counter unlabeled. Frustrating when there is a line and you’re unsure if your coffee is ready and which one is actually yours. Food choices poor.
Atmosphere: 1
Food: 1
Service: 1
Got a frozen Island Bear (vanilla, caramel, & coconut) with an extra shot for the drive home. I try to stop in at least once during a visit to Chelsea.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Went in to get a gift card. It was quick in and out. Oh yeah, the coffee is deelish!
Service: 5
I stopped here around noon today 4/10/24 and the barista with the mid length curly hair and glasses made me the best matcha I’ve ever had (100’s of them truly from bougie places to at home to other biggby’s) Not only that but they served me with such friendliness that it lifted my day & spirit enough to want to give kindness to others. Bravo Chelsea Biggby for being wonderful in food, drink, professionalism & kindness. I was stopping on a road trip from Detroit to Chicago and it made me want to come check out more of what Chelsea has to offer!
Atmosphere: 5
Food: 5
Service: 5
Today, 4-24-24 7:05 p.m., i tried to place an order at this location, but the lady stated that my coupon only works at the store I got it from (false). Then she refused to scan it to keep from being proved wrong.I drive across the state and use this coupon, so to be blatantly lied too is really grinding my gears, especially since i always tip the difference.
Atmosphere: 1
Food: 4
Service: 1
Great place for good coffee
Atmosphere: 5
Food: 5
Service: 5
I stopped here around noon today 4/10/24 and the barista with the mid length curly hair and glasses made me the best matcha I’ve ever had (100’s of them truly from bougie places to at home to other biggby’s) Not only that but they served me with such friendliness that it lifted my day & spirit enough to want to give kindness to others. Bravo Chelsea Biggby for being wonderful in food, drink, professionalism & kindness. I was stopping on a road trip from Detroit to Chicago and it made me want to come check out more of what Chelsea has to offer!
Atmosphere: 5
Food: 5
Service: 5
Loading...