I work down the road and some times come here when I’m tired of eating at the typical spots in Chelsea. The last two time I have gone my order has been incorrect. Previously I went there and ordered one of their chicken sandwiches and did not find out till I got home that they gave me someone’s cheeseburger. Today I just went through and ordered a biggie bag with a frosty for a quick bite on my break. They gave me spicy nuggets instead of regular, and did not give me my frosty. I’m usually not bothered by this stuff since I work in the food business. But these are not the only two experiences I have had there in this nature. While I understand and sympathize with the lack of skilled labor force, the customer really should come first and better precaution should be taken to ensure everyone is getting the items they paid their money for. I do not think I will be going back to this location and hope that whatever manager reads this takes it to heart and starts to make a change.
Jeff Koch
Fun fact, a Son of Baconactor doesn't come with bacon or someone was too lazy to cook any tonight.
Bill Nye
Went there, kiosk wouldn’t work, tried app on phone. That also wouldn’t work, so I decided I’ll wait in line. Waited for 10 minutes, finally asked for help. Guy said use the kiosk we are understaffed, I told him I didn’t mind using it but it’s not working, and neither is my phone app. They ignored 3 other customers in there as well. People kept coming in and leaving. The worker was rude, I asked if he could take order at the register, and he yelled that I need to give him time. And I said I understand your understaffed no worries. Waited another 10 minutes and decided to leave. I don’t mind him saying they are understaffed, but to avoid customers asking for help or pretend we aren’t standing at the counter is rude. He didn’t need to yell.
Brendan
Just wanted a simple breakfast sandwich for my mornin and was told by their location and site that they are open at 6:30am....low and behold! They sit on a throne of lies and weren't open even though all the signs say they are. Called a half hour later to check their times for the future? No rang and immediately hangs up. Do you want my money or not? Don't be a DemoCrat in life
The Handyman Livestream
Always good food and service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baconator Fries, Hamburger
Nikki Bies
Just a standard, average Wendy's. There's usually a line in the drive thru but it moves quickly - faster than the McDonald's and Culver's in town.
Very off the beaten path. No line in drive through.
Bryan Ivancik
Only drive through open
Atmosphere: 2
Food: 2
Service: 2
Joyce P.
Stopped by on 10/21/24 @ 11:30am. Long line at window, tried to walk in but doors locked!! They short of help? If they don’t want business put a closed sign up! People were knocking on windows & doors but were ignored! Poor business attitude. Stay away!
Service: 1
James Flanagan
Supper grease I didn't even eat anything I bought trash
Atmosphere: 1
Food: 1
Service: 2
Rylan
Asked for a triple stack baconator gave me a triple stack cheeseburger with no bacon it had pickles tomatoes and lettuce when it’s only supposed have 3 pattys and cheese and six pieces of bacon and ketchup and mayo poor service to not recommend
Love it!!!
Quick and best fast food restaurant.
I work down the road and some times come here when I’m tired of eating at the typical spots in Chelsea. The last two time I have gone my order has been incorrect. Previously I went there and ordered one of their chicken sandwiches and did not find out till I got home that they gave me someone’s cheeseburger. Today I just went through and ordered a biggie bag with a frosty for a quick bite on my break. They gave me spicy nuggets instead of regular, and did not give me my frosty. I’m usually not bothered by this stuff since I work in the food business. But these are not the only two experiences I have had there in this nature. While I understand and sympathize with the lack of skilled labor force, the customer really should come first and better precaution should be taken to ensure everyone is getting the items they paid their money for. I do not think I will be going back to this location and hope that whatever manager reads this takes it to heart and starts to make a change.
Fun fact, a Son of Baconactor doesn't come with bacon or someone was too lazy to cook any tonight.
Went there, kiosk wouldn’t work, tried app on phone. That also wouldn’t work, so I decided I’ll wait in line. Waited for 10 minutes, finally asked for help. Guy said use the kiosk we are understaffed, I told him I didn’t mind using it but it’s not working, and neither is my phone app. They ignored 3 other customers in there as well. People kept coming in and leaving. The worker was rude, I asked if he could take order at the register, and he yelled that I need to give him time. And I said I understand your understaffed no worries. Waited another 10 minutes and decided to leave. I don’t mind him saying they are understaffed, but to avoid customers asking for help or pretend we aren’t standing at the counter is rude. He didn’t need to yell.
Just wanted a simple breakfast sandwich for my mornin and was told by their location and site that they are open at 6:30am....low and behold! They sit on a throne of lies and weren't open even though all the signs say they are. Called a half hour later to check their times for the future? No rang and immediately hangs up. Do you want my money or not? Don't be a DemoCrat in life
Always good food and service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baconator Fries, Hamburger
Just a standard, average Wendy's.
There's usually a line in the drive thru but it moves quickly - faster than the McDonald's and Culver's in town.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy’S Baked Potatoes, Taco Salad, Classic Chocolate Frosty, Chili
Very off the beaten path. No line in drive through.
Atmosphere: 2
Food: 4
Service: 5
They are locking their doors and not putting notes on the door. I called and they said they don’t allow anyone in due to staff not showing up to work!
Service: 1
Restaurantji Recommends
Very off the beaten path. No line in drive through.
Only drive through open
Atmosphere: 2
Food: 2
Service: 2
Stopped by on 10/21/24 @ 11:30am. Long line at window, tried to walk in but doors locked!! They short of help? If they don’t want business put a closed sign up! People were knocking on windows & doors but were ignored! Poor business attitude.
Stay away!
Service: 1
Supper grease I didn't even eat anything I bought trash
Atmosphere: 1
Food: 1
Service: 2
Asked for a triple stack baconator gave me a triple stack cheeseburger with no bacon it had pickles tomatoes and lettuce when it’s only supposed have 3 pattys and cheese and six pieces of bacon and ketchup and mayo poor service to not recommend
Atmosphere: 1
Food: 1
Service: 1
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