Stop through the drive through to get my daughter something to eat after dance class. I ordered her a Dave's Double combo meal. She ate her fries and started on her burger only to find that it was completely raw inside and cold. Unfortunately we were the highway on the way home and couldn't turn around to take ot back. I tried calling and complaining . Someone would pick up the phone and hang up. Absolutely disgusting.
Atmosphere: 1
Food: 1
Service: 1
Thomas Dane
wait times could be better but it's always worth it!!
Atmosphere: 4
Food: 5
Service: 5
Matt Thomason
Stopped here for lunch today with my toddler. The place was full and completely silent and everybody was angry and waiting. I stood there for 10 minutes and did not receive help but did receive an awful lot of bad looks and head shakes because I did not use the kiosk. We ended up leaving after 10 minutes of zero service The attitudes in this place were terrible. I will never ever go here again or suggest this location to anyone who comes through my hotel where I am employed in the same town.
Atmosphere: 1
Food: 4
Service: 1
elizabeth brothers
The guy that works in the morning who I believe is a manager is miserable to deal with. Never nice. Placed a Mobile order,the app has the name for the order under your initials,I tell him what it says and he tells me it’s a name on his end(with serious tude) ok great not on my end.Makes the entire experience terrible. It’s every time I’ve come here or when my co workers come here(which is 3 times a week) and he’s rude every time.
Atmosphere: 1
Food: 3
Service: 1
B. James
Horrible service walk in the building at 8:30 to two employees getting upset bc I decided to walk inside and eat, get the food ask for a sauce the employees talks very loud and yells that will ne a dollar then proceeds to laugh while I was walking away. Staff seemed very lazy worst service I've had here. Been coming for years
Atmosphere: 1
Food: 1
Service: 1
Debi Shadwick
I have never had such bad service. I love to eat Wendy's, but the experience at this store was ridiculous. The food was sloppy and greasy. The service was infuriating slow. No sense of urgency or pleasing the customers 🤔 🙄
Atmosphere: 1
Food: 3
Service: 1
Cindy Borck
Love it!!!
Tammy Bridges
Quick and best fast food restaurant.
Brianna Klepi
I work down the road and some times come here when I’m tired of eating at the typical spots in Chelsea. The last two time I have gone my order has been incorrect. Previously I went there and ordered one of their chicken sandwiches and did not find out till I got home that they gave me someone’s cheeseburger. Today I just went through and ordered a biggie bag with a frosty for a quick bite on my break. They gave me spicy nuggets instead of regular, and did not give me my frosty. I’m usually not bothered by this stuff since I work in the food business. But these are not the only two experiences I have had there in this nature. While I understand and sympathize with the lack of skilled labor force, the customer really should come first and better precaution should be taken to ensure everyone is getting the items they paid their money for. I do not think I will be going back to this location and hope that whatever manager reads this takes it to heart and starts to make a change.
Jeff Koch
Fun fact, a Son of Baconactor doesn't come with bacon or someone was too lazy to cook any tonight.
Went there, kiosk wouldn’t work, tried app on phone. That also wouldn’t work, so I decided I’ll wait in line. Waited for 10 minutes, finally asked for help. Guy said use the kiosk we are understaffed, I told him I didn’t mind using it but it’s not working, and neither is my phone app. They ignored 3 other customers in there as well. People kept coming in and leaving. The worker was rude, I asked if he could take order at the register, and he yelled that I need to give him time. And I said I understand your understaffed no worries. Waited another 10 minutes and decided to leave. I don’t mind him saying they are understaffed, but to avoid customers asking for help or pretend we aren’t standing at the counter is rude. He didn’t need to yell.
Brendan
Just wanted a simple breakfast sandwich for my mornin and was told by their location and site that they are open at 6:30am....low and behold! They sit on a throne of lies and weren't open even though all the signs say they are. Called a half hour later to check their times for the future? No rang and immediately hangs up. Do you want my money or not? Don't be a DemoCrat in life
The Handyman Livestream
Always good food and service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baconator Fries, Hamburger
Nikki Bies
Just a standard, average Wendy's. There's usually a line in the drive thru but it moves quickly - faster than the McDonald's and Culver's in town.
Stop through the drive through to get my daughter something to eat after dance class. I ordered her a Dave's Double combo meal. She ate her fries and started on her burger only to find that it was completely raw inside and cold. Unfortunately we were the highway on the way home and couldn't turn around to take ot back. I tried calling and complaining . Someone would pick up the phone and hang up. Absolutely disgusting.
Atmosphere: 1
Food: 1
Service: 1
wait times could be better but it's always worth it!!
Atmosphere: 4
Food: 5
Service: 5
Stopped here for lunch today with my toddler. The place was full and completely silent and everybody was angry and waiting. I stood there for 10 minutes and did not receive help but did receive an awful lot of bad looks and head shakes because I did not use the kiosk. We ended up leaving after 10 minutes of zero service The attitudes in this place were terrible. I will never ever go here again or suggest this location to anyone who comes through my hotel where I am employed in the same town.
Atmosphere: 1
Food: 4
Service: 1
The guy that works in the morning who I believe is a manager is miserable to deal with. Never nice. Placed a Mobile order,the app has the name for the order under your initials,I tell him what it says and he tells me it’s a name on his end(with serious tude) ok great not on my end.Makes the entire experience terrible. It’s every time I’ve come here or when my co workers come here(which is 3 times a week) and he’s rude every time.
Atmosphere: 1
Food: 3
Service: 1
Horrible service walk in the building at 8:30 to two employees getting upset bc I decided to walk inside and eat, get the food ask for a sauce the employees talks very loud and yells that will ne a dollar then proceeds to laugh while I was walking away. Staff seemed very lazy worst service I've had here. Been coming for years
Atmosphere: 1
Food: 1
Service: 1
I have never had such bad service. I love to eat Wendy's, but the experience at this store was ridiculous. The food was sloppy and greasy. The service was infuriating slow. No sense of urgency or pleasing the customers 🤔 🙄
Atmosphere: 1
Food: 3
Service: 1
Love it!!!
Quick and best fast food restaurant.
I work down the road and some times come here when I’m tired of eating at the typical spots in Chelsea. The last two time I have gone my order has been incorrect. Previously I went there and ordered one of their chicken sandwiches and did not find out till I got home that they gave me someone’s cheeseburger. Today I just went through and ordered a biggie bag with a frosty for a quick bite on my break. They gave me spicy nuggets instead of regular, and did not give me my frosty. I’m usually not bothered by this stuff since I work in the food business. But these are not the only two experiences I have had there in this nature. While I understand and sympathize with the lack of skilled labor force, the customer really should come first and better precaution should be taken to ensure everyone is getting the items they paid their money for. I do not think I will be going back to this location and hope that whatever manager reads this takes it to heart and starts to make a change.
Fun fact, a Son of Baconactor doesn't come with bacon or someone was too lazy to cook any tonight.
Restaurantji Recommends
Went there, kiosk wouldn’t work, tried app on phone. That also wouldn’t work, so I decided I’ll wait in line. Waited for 10 minutes, finally asked for help. Guy said use the kiosk we are understaffed, I told him I didn’t mind using it but it’s not working, and neither is my phone app. They ignored 3 other customers in there as well. People kept coming in and leaving. The worker was rude, I asked if he could take order at the register, and he yelled that I need to give him time. And I said I understand your understaffed no worries. Waited another 10 minutes and decided to leave. I don’t mind him saying they are understaffed, but to avoid customers asking for help or pretend we aren’t standing at the counter is rude. He didn’t need to yell.
Just wanted a simple breakfast sandwich for my mornin and was told by their location and site that they are open at 6:30am....low and behold! They sit on a throne of lies and weren't open even though all the signs say they are. Called a half hour later to check their times for the future? No rang and immediately hangs up. Do you want my money or not? Don't be a DemoCrat in life
Always good food and service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baconator Fries, Hamburger
Just a standard, average Wendy's.
There's usually a line in the drive thru but it moves quickly - faster than the McDonald's and Culver's in town.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy’S Baked Potatoes, Taco Salad, Classic Chocolate Frosty, Chili
Very off the beaten path. No line in drive through.
Atmosphere: 2
Food: 4
Service: 5
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