I ordered a turkey tom and got 2 slices of turkey and a little mayo on bread. It was disgusting and barely a sub. How embarrassing it would be to work at this place. Note to self to never go back to this location.
Food: 1
Service: 1
Matthew Maluchnik
I’ve been to this franchise several times in the past but haven’t been in a while so I read the reviews prior to placing my mobile order. Hesitant because of some of the recent poor reviews I still took a chance since I was in the area. I was very happy with the results. I ordered two Italian Nightclub unwiches, no mayo, EZ oil, extra Jimmy peps, and avocado spread. They were perfectly prepared to my custom order. I didn’t catch the names of any of the folks working but this was evening shift (~6pm-ish) on 11/7/2025. Hope that helps management identify the employees responsible for this 5-star review.
Mary Martin
Subs are always made fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
Matthew Clinton
The young man on the phone was rude. They sent the wrong order which I probably the fault of uber because they didn’t have an in-house driver.
Atmosphere: 1
Food: 3
Service: 1
Daniel Renaud
The 2 working behind the counter were horrible. Ignorant and slow. Manager would have been so mad
Atmosphere: 5
Food: 5
Service: 1
Tamara Yates
Quick, fresh and awesome!!
Atmosphere: 5
Food: 5
Service: 5
Julie Holmes
This location disregards any customizations you make. I’m tired of getting my order wrong. Won’t be returning.
Atmosphere: 3
Food: 2
Service: 2
mick
JESUS LOVES YOU. SEEK JESUS!!!
Food: 5
Service: 5
mick guzik
JESUS LOVES YOU. SEEK JESUS!!!
Food: 5
Service: 5
Steve W
They won't or can't heat a sandwich. How do you stay in business? I shop right next door at Wild Bills Tobacco for caffiene products. Yet I go north to "Subway" which is out of the way, having to make a left hand turn to get in the parking lot as well as a left hand turn on to deadly Gratiot Ave. where one can encounter people with driver licenses that must have attained from a "Cracker Jack" box.
We placed an order for two sandwiches for delivery. It took about 50 minutes for this to be out for delivery. After an additional twenty-five minutes, we called the shop to find out there was only one driver and they had five orders with them. We finally called in after another 15 minutes and had the order cancelled. 90 minutes for a simple two sandwich order is unacceptable when we were hoping to have a convenient evening.
Service: 1
Jacob Hunter
Had a problem with my delivery and the lady that helped me was professional, courteous, and promptly corrected the problem. I appreciate the good customer service and will be back!
Atmosphere: 5
Food: 5
Service: 5
Betty Portrey
Ordered the new CAPRESE SUB. got it home, there were NO TOMATOES!!!WHEN WE GOT HOME, CALLED KYLIE and she asked if we wanted to DRIVE BACK AND GET THE ROASTED TOMATOES ON THE SIDE ?COULDN'T DO THAT BECAUSE OF HEALTH ISSUES AND NOT BEING ABLE TO WALK TO FOR THAN TWENTY MINUTES.ASKED FOR MANAGER. NO MANAGER. ASKED HER WHAT SHE COULD DO TO RESOLVE THIS. NOTHING. UNTIL SHE SPEAKS TO A MANAGER.FOR ALMOST ELEVEN DOLLARS A SANDWICH, THEY SHOULD GET IT RIGHT.MUSIC WAS SO DISRUPTIVE... METALLICA OR SOME BRAIN CRINGING MUSIC.MAYBE IF MUSIC WANT THAT INTRUSIVE, THE EMPLOYEES COULD ACTUALLY THINK about what they are making.Do you need help there? I've been in the industry for mant years. Seems to be a no brainier OMG.I would definitely like a replacement sandwich at no cost. It's a new sandwich, and I believe you should strive for excellence.Please reasons
I ordered a turkey tom and got 2 slices of turkey and a little mayo on bread. It was disgusting and barely a sub. How embarrassing it would be to work at this place. Note to self to never go back to this location.
Food: 1
Service: 1
I’ve been to this franchise several times in the past but haven’t been in a while so I read the reviews prior to placing my mobile order. Hesitant because of some of the recent poor reviews I still took a chance since I was in the area. I was very happy with the results. I ordered two Italian Nightclub unwiches, no mayo, EZ oil, extra Jimmy peps, and avocado spread. They were perfectly prepared to my custom order. I didn’t catch the names of any of the folks working but this was evening shift (~6pm-ish) on 11/7/2025. Hope that helps management identify the employees responsible for this 5-star review.
Subs are always made fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
The young man on the phone was rude.
They sent the wrong order which I probably the fault of uber because they didn’t have an in-house driver.
Atmosphere: 1
Food: 3
Service: 1
The 2 working behind the counter were horrible. Ignorant and slow. Manager would have been so mad
Atmosphere: 5
Food: 5
Service: 1
Quick, fresh and awesome!!
Atmosphere: 5
Food: 5
Service: 5
This location disregards any customizations you make. I’m tired of getting my order wrong. Won’t be returning.
Atmosphere: 3
Food: 2
Service: 2
JESUS LOVES YOU. SEEK JESUS!!!
Food: 5
Service: 5
JESUS LOVES YOU. SEEK JESUS!!!
Food: 5
Service: 5
They won't or can't heat a sandwich. How do you stay in business? I shop right next door at Wild Bills Tobacco for caffiene products. Yet I go north to "Subway" which is out of the way, having to make a left hand turn to get in the parking lot as well as a left hand turn on to deadly Gratiot Ave. where one can encounter people with driver licenses that must have attained from a "Cracker Jack" box.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Friendly and quick. Great music playing!
Atmosphere: 5
Food: 5
Service: 5
Friendly and quick. Great music playing!
Atmosphere: 5
Food: 5
Service: 5
We placed an order for two sandwiches for delivery. It took about 50 minutes for this to be out for delivery. After an additional twenty-five minutes, we called the shop to find out there was only one driver and they had five orders with them. We finally called in after another 15 minutes and had the order cancelled. 90 minutes for a simple two sandwich order is unacceptable when we were hoping to have a convenient evening.
Service: 1
Had a problem with my delivery and the lady that helped me was professional, courteous, and promptly corrected the problem. I appreciate the good customer service and will be back!
Atmosphere: 5
Food: 5
Service: 5
Ordered the new CAPRESE SUB. got it home, there were NO TOMATOES!!!WHEN WE GOT HOME, CALLED KYLIE and she asked if we wanted to DRIVE BACK AND GET THE ROASTED TOMATOES ON THE SIDE ?COULDN'T DO THAT BECAUSE OF HEALTH ISSUES AND NOT BEING ABLE TO WALK TO FOR THAN TWENTY MINUTES.ASKED FOR MANAGER. NO MANAGER. ASKED HER WHAT SHE COULD DO TO RESOLVE THIS. NOTHING. UNTIL SHE SPEAKS TO A MANAGER.FOR ALMOST ELEVEN DOLLARS A SANDWICH, THEY SHOULD GET IT RIGHT.MUSIC WAS SO DISRUPTIVE... METALLICA OR SOME BRAIN CRINGING MUSIC.MAYBE IF MUSIC WANT THAT INTRUSIVE, THE EMPLOYEES COULD ACTUALLY THINK about what they are making.Do you need help there? I've been in the industry for mant years. Seems to be a no brainier OMG.I would definitely like a replacement sandwich at no cost. It's a new sandwich, and I believe you should strive for excellence.Please reasons
Atmosphere: 1
Food: 1
Service: 1
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