Jersey Mike's Subs

Ordering online means it is ready to grab when they say it's going to be 99% of the time

Atmosphere: 3

Food: 4

Service: 5

couldn’t accept cash, claims they couldn’t make change off of a big bill. offered no solution. will never return to this location.

Atmosphere: 1

Food: 5

Service: 1

I normally LOVE this location. The staff there are normally super friendly and lovely to deal with, at least as a Doordasher.

However, a few days ago I went in with my fiance to get lunch and I ordered a chicken cheese steak sub and the gentleman who was supposed to be helping me was pushy. I struggle with a brain injury which causes word stumbling, stuttering, and anxiety. I was struggling to tell him what i wanted on my sandwhich and struggling to get the words out.

He repeatedly asked me what i wanted ontop of my sub and I continued to struggle. I tried to tell him I had a brain injury and that i needed time. He continued to be pushy about the toppings. I explain again I have a brain injury and that i need a moment. Again my statement was ignored. I had to basically yell at him and disclose to a busy store my medical history just to get this order together.

Finally he lets me go look at the toppings and tell him what i decide. I'm handed my little hand written hot sub ticket and we go to the check out where the girls who were working the cash were amazing. They were nice and gentle and worked with me and kept their tone gentle and even especially because my anxiety was SO HIGH and i was struggling more than normal to talk and process information.

I got home tho, opened up my sub, he didn't even bother to cut it. My fiances sub was cut but my sub wasn't. Also Most of the toppings i asked for were not on it and instead were toppings i DIDN'T ask for. I didn't mind the flavor of them so i just ate it but it soured further this whole experience.

I'm actually scared to go back now because of that gentleman. If i ever go back i'll just order ahead so i never have to experence that again.

Atmosphere: 2

Food: 4

Service: 3

Recommended dishes: Chicken Bacon Ranch Cheese Steak, Club Sub

Sandwiches were below on quality compared to other jersey mikes. Ordered through the mobile order and asked for a simple instruction for one sandwich and it wasn’t completed. Lazy and rude customer service.

Atmosphere: 2

Food: 1

Service: 1

First time at this location and very disappointed. The portion size of my food was embarrassing compared to the other locations I go to. Employees all seemed in a bad mood and were bot friendly at all.

Atmosphere: 1

Food: 2

Service: 3

Fast service, great subs!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Chicken Philly Cheese Steak, Chicken Bacon Ranch Cheese Steak, Turkey and Provolone, 56 w Extra Meat, Roast Beef and Provolone

It took 40 minutes to get a cold sandwich.. the staff were rude on top of it

This place has Malibu most wanted working.
Fat kid wannabe thug! The neck tattoo is hilarious straight clown.

Atmosphere: 3

Food: 5

Service: 1

Great tasting breadSandwich was fresh and hot

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Jersey Mike's Famous Philly

I would like someone to contact me about the mobile order I went to pickup. I had a horrible experience with your staff when I asked why my order was not being made but 3 people who walked in after me were having there sandwiches made before mine. We were the only 4 people in the store and there was 4 people working. Their excuse was they were short staffed but 2 were just standing there. When I stated I was calling corporate the lady slicing said they were just going to laugh at me. The two young girls started whispering about me and laughing because I was upset with the way I was treated. A customer started getting very loud and threatening manner towards me which staff also started yelling as well. Totally unprofessional and uncalled for.

Atmosphere: 1

Service: 1

Great service at this location. Employees were very friendly and professional. Will be back.

Atmosphere: 5

Food: 5

Service: 5

Stopped by at 7:25 to pick up some sandwiches and they were closed. Posted hours are until 9pm. What a waste of my time. This place has horrible management and

Atmosphere: 1

Food: 1

Service: 1

This store is horrible!!! They can’t seem to get any orders right!! From here on out will drive an extra 7 miles to a different Jersey mikes that knows how to make what you order! Clarkston MI store sucks big time!!!

Atmosphere: 1

Food: 1

Service: 1

Ordered #5 Jumbo sub. I asked to have sub cut in half before condiments added because I am allergic to tomatoes. My friend likes tomatoes. We get identical condiments with the exception of the tomatoes, otherwise. The manager on site immediately had an issue as soon as I asked for it to be cut in half. She right away said I had to pay for 2 regular subs. I tried to explain the tomatoes issue and she got very argumentative and ultimately told the cashier to charge me with 2 subs. I was extremely taken back over the fact it had to do with a condiment not the physical sub. I order this sub, this way, everytime I get a jumbo. NEVER have had an issue before! I filed a complaint with Jersey Mike's and was contacted by email, by owner? from Clarkston location. She refused to talk to me in person after I repeatedly asked for a phone call. There was no follow-up. I find that to be disrespectful. Since you get to pick the condiments you like on a sub...tell me how this is an issue. I like living so cutting the sub in half, first, makes it so I can't accidentally get tomatoes on my side! Horrible Customer Service at this location. On a side note...manager said she is enforcing the owners rules. Will never go to this location, again!

Dietary restrictions: Allergic to tomatoes.

Service: 1

Open till 9, but actually closed at 830, on a

Service: 1