I would give zero stars if I could because I received zero service. I walked in and there were 4 employees. Only two were doing something useful. The other two were standing around doing nothing. Besides a hello from one guy, there was no acknowledgement of me by the other team members. I stood there at the counter for nearly 2 minutes. Nothing. Nobody said anything to me. Nobody said we'll take your order when you're ready or anything like that. Nothing at all.
Usually the service is okay, and the prices are a little high, but the food is almost always good. This is unacceptable. Looks like I won't be doing business here anymore, because I'm not worth the time of day to them.
Many times when I went there in the past the employees were cursing at each other and it was a very unpleasant environment. It seemed like that might have improved, but apparently not.
Richie Huff
Clean facility. Sandwich made to my instructions. Excellent all around
Jenna Torres
Food was delicious and was made fast.
Bruce Blow
I believe the team working are trying their best, but it takes 15 minutes to get a sandwich from the drive through. Also @owner fix the dang speaker in the drive through comms box. Also also pay your staff fairly and don't ask customers to make up the difference with a tip by requiring a signature on CC receipts.
kurtis odonnell
Good food, very nice staff, very shiny tea dispenser
Kristina
#4 add cheese and cucumber. I had to add my own tomatoes because they were left off. This is the skinniest JJ sandwich I've EVER gotten. I don't see myself returning here anytime soon.
J dub
I ordered online today and not even two minutes later someone from this store calls me to tell me that they've been busy and whoever didn't make enough tuna. So why make it? It's not difficult to make,it seems a bit lazy to me. In 2 hours time,you run out of tuna? I won't be ordering from this location anymore
Max Johnson
Ordered today at 12:05, order arrived at 1:35. No straws, no napkins. The explanation by the store personnel was “we’ve been really backed up and it takes a minute.” An hour and a half is a bit more than a minute for three sandwiches! It would have been nice to receive an update stating our order would be delayed in case we would like to make changes.
Drifter King
Fast in and out
John Crist
Kudos to the staff today (Friday) at lunch time. They were slammed with orders. Seemed a bit stressful for them. But they handled it well.
This location is the worst location I’ve ever been to. I used to work for jimmy johns and there is zero sense of urgency. I waited in the drive thru for 30 minutes one time start to finish. The bread is burnt almost every time. Do not come to this location.
Richard Sentman
I ordered delivery and after an hour I had to call to find out that they don’t actually deliver but pawn it off on uber eats or DoorDash. So now it’s an hour and a half and I just now received my order. This is my first and last time getting food from this location I have more important task todo than to wait an hour and a half for food I could have picked up in 5 minutes and for me to have to call to find out where my order is just poor customer service and lack of management. If you want service don’t look for it here at this location especially don’t get delivery
Gerson Balza
I just visited this Jimmy John’s location, and unfortunately, it was a very unpleasant experience. The employees were loudly arguing and cursing back and forth, completely disregarding the fact that customers were sitting and eating. It created an uncomfortable and unprofessional atmosphere that made us want to leave as soon as possible.
While the food was good and up to the usual Jimmy John’s standard, the chaotic environment made it impossible to enjoy the meal. I understand that things can get stressful in a workplace, but this level of unprofessionalism was unacceptable. I hope management addresses this issue to create a better experience for future customers.
Atmosphere: 1
Food: 5
Service: 1
Shannon Davis
Super friendly and freaky fast. Plus this location has a drive thru which comes in handy
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Club Lulu, Italian Night Club, Giant 14 Bootlegger Club
amws amws
Then coming here for the past few days then being open and the door being unlocked But today I come and the door is locked and you've got workers standing and they're open until 10
I would give zero stars if I could because I received zero service. I walked in and there were 4 employees. Only two were doing something useful. The other two were standing around doing nothing. Besides a hello from one guy, there was no acknowledgement of me by the other team members. I stood there at the counter for nearly 2 minutes. Nothing. Nobody said anything to me. Nobody said we'll take your order when you're ready or anything like that. Nothing at all.
Usually the service is okay, and the prices are a little high, but the food is almost always good. This is unacceptable. Looks like I won't be doing business here anymore, because I'm not worth the time of day to them.
Many times when I went there in the past the employees were cursing at each other and it was a very unpleasant environment. It seemed like that might have improved, but apparently not.
Clean facility. Sandwich made to my instructions. Excellent all around
Food was delicious and was made fast.
I believe the team working are trying their best, but it takes 15 minutes to get a sandwich from the drive through. Also @owner fix the dang speaker in the drive through comms box. Also also pay your staff fairly and don't ask customers to make up the difference with a tip by requiring a signature on CC receipts.
Good food, very nice staff, very shiny tea dispenser
#4 add cheese and cucumber. I had to add my own tomatoes because they were left off. This is the skinniest JJ sandwich I've EVER gotten. I don't see myself returning here anytime soon.
I ordered online today and not even two minutes later someone from this store calls me to tell me that they've been busy and whoever didn't make enough tuna. So why make it? It's not difficult to make,it seems a bit lazy to me. In 2 hours time,you run out of tuna? I won't be ordering from this location anymore
Ordered today at 12:05, order arrived at 1:35. No straws, no napkins. The explanation by the store personnel was “we’ve been really backed up and it takes a minute.” An hour and a half is a bit more than a minute for three sandwiches! It would have been nice to receive an update stating our order would be delayed in case we would like to make changes.
Fast in and out
Kudos to the staff today (Friday) at lunch time. They were slammed with orders. Seemed a bit stressful for them. But they handled it well.
Restaurantji Recommends
This location is the worst location I’ve ever been to. I used to work for jimmy johns and there is zero sense of urgency. I waited in the drive thru for 30 minutes one time start to finish. The bread is burnt almost every time. Do not come to this location.
I ordered delivery and after an hour I had to call to find out that they don’t actually deliver but pawn it off on uber eats or DoorDash. So now it’s an hour and a half and I just now received my order. This is my first and last time getting food from this location I have more important task todo than to wait an hour and a half for food I could have picked up in 5 minutes and for me to have to call to find out where my order is just poor customer service and lack of management. If you want service don’t look for it here at this location especially don’t get delivery
I just visited this Jimmy John’s location, and unfortunately, it was a very unpleasant experience. The employees were loudly arguing and cursing back and forth, completely disregarding the fact that customers were sitting and eating. It created an uncomfortable and unprofessional atmosphere that made us want to leave as soon as possible.
While the food was good and up to the usual Jimmy John’s standard, the chaotic environment made it impossible to enjoy the meal. I understand that things can get stressful in a workplace, but this level of unprofessionalism was unacceptable. I hope management addresses this issue to create a better experience for future customers.
Atmosphere: 1
Food: 5
Service: 1
Super friendly and freaky fast. Plus this location has a drive thru which comes in handy
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Club Lulu, Italian Night Club, Giant 14 Bootlegger Club
Then coming here for the past few days then being open and the door being unlocked But today I come and the door is locked and you've got workers standing and they're open until 10
Atmosphere: 5
Food: 5
Service: 1
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