I used to come here quite often. Line never takes too long and my coffee is always made correctly. But since they ask me for a tip before I offer I no longer come. That's super rude to ask for tips. If we want to give it we will.
Atmosphere: 1
Food: 3
Service: 1
Forrest Annette
Always great. When I go to other locations...I miss my batistas
Atmosphere: 5
Food: 5
Service: 5
Chrispi Critters
French Roast was watered down. Had to buy an extra Espresso to make it taste like reused grounds in my wife’s French Press. But I knew going in it was going to be tasteless. A least they are consistent.
Atmosphere: 2
Service: 4
Hannah Rose
Staff is always very friendly, drinks delicious, and food great. I just wish upper management didn't make employees ask about tip at the drive through.
Atmosphere: 5
Food: 5
Service: 5
Amber Pauly
Just wanted to edit my review after the response from the owner. My original review is that often when I come here, they mess up my latte or put cheese and cream cheese on my bragel when I make it clear when I order that I want neither. The owner said “we made the bagel as directed, as this is not the store you frequent most we do not know your order” i would never expect anyone to remember my order, i always am clear with saying no cheese no cream cheese when i order. It was not made as directed. I used to come to this bigby location often, sometimes multiple times in a week and often had this issue so i stopped coming back as much. If it was just this one time i obviously wouldn’t have made the review. But I will not be coming back. If the owner just apologized I would have deleted my review, but sounds like he is saying I am lying when I was just trying to suggest employees being more careful because some people have allergies.
Jeremy Mach
This Biggby location is my favorite in the area. The staff are all kind and quick to help. When visiting this location please tip!
Remy R
Everyone is extremely friendly. I was taken back at first lol but it's a real pleasant vibe there.
Atmosphere: 5
Food: 5
Service: 5
Reb
Good coffee and decent food, my only complaint is the pressure to tip when placing card payments. This is the only coffee shop I know of where the employees directly ask me if I want to put a tip on my card payment in the drive thru. You put your customers in an awkward situation when you have employees directly asking. I say no and then what, the teenager in the window gives me a dirty look and then they probably tamper with my food right? Tip culture has gotten wild, I don't even want to go out to eat anymore.
Atmosphere: 2
Food: 5
Service: 2
C F
Very good coffee
Atmosphere: 5
Food: 5
Service: 4
Brittany A
Love biggby never fails me
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ham and Cheese, Butter Bear, Creme Freeze
More often than not I go through the drive-thru, but sometimes I go in as well, and the people are always so nice, the store is always clean (including the bathrooms!!!) and the food and drinks are always delicious!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ham and Cheese, Butter Bear
Shi Creates
I drive past 2 Biggby’s to make it to this one. It’s my weekly treat due to the awesome customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Golden Honey, Vegan Sausage
Jr Sander
Terrific coffee but they solicit for tips through the drive-thru which I don't appreciate..
Atmosphere: 5
Food: 5
Service: 5
Erin Hilts
Love Biggby! I prefer it over Starbucks. The shop in Clawson is really friendly and makes great drinks.
Atmosphere: 5
Food: 5
Service: 5
Sue Stempky
I use the drive through. Staff are always friendly and helpful. Good coffee, whether hot or cold. Bragel breakfast bagel fills me up and is still available after 1100 AM.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: White Chocolate, Sausage Egg and Cheese
I used to come here quite often. Line never takes too long and my coffee is always made correctly. But since they ask me for a tip before I offer I no longer come. That's super rude to ask for tips. If we want to give it we will.
Atmosphere: 1
Food: 3
Service: 1
Always great. When I go to other locations...I miss my batistas
Atmosphere: 5
Food: 5
Service: 5
French Roast was watered down. Had to buy an extra Espresso to make it taste like reused grounds in my wife’s French Press. But I knew going in it was going to be tasteless. A least they are consistent.
Atmosphere: 2
Service: 4
Staff is always very friendly, drinks delicious, and food great. I just wish upper management didn't make employees ask about tip at the drive through.
Atmosphere: 5
Food: 5
Service: 5
Just wanted to edit my review after the response from the owner. My original review is that often when I come here, they mess up my latte or put cheese and cream cheese on my bragel when I make it clear when I order that I want neither. The owner said “we made the bagel as directed, as this is not the store you frequent most we do not know your order” i would never expect anyone to remember my order, i always am clear with saying no cheese no cream cheese when i order. It was not made as directed. I used to come to this bigby location often, sometimes multiple times in a week and often had this issue so i stopped coming back as much. If it was just this one time i obviously wouldn’t have made the review. But I will not be coming back. If the owner just apologized I would have deleted my review, but sounds like he is saying I am lying when I was just trying to suggest employees being more careful because some people have allergies.
This Biggby location is my favorite in the area. The staff are all kind and quick to help. When visiting this location please tip!
Everyone is extremely friendly. I was taken back at first lol but it's a real pleasant vibe there.
Atmosphere: 5
Food: 5
Service: 5
Good coffee and decent food, my only complaint is the pressure to tip when placing card payments. This is the only coffee shop I know of where the employees directly ask me if I want to put a tip on my card payment in the drive thru. You put your customers in an awkward situation when you have employees directly asking. I say no and then what, the teenager in the window gives me a dirty look and then they probably tamper with my food right? Tip culture has gotten wild, I don't even want to go out to eat anymore.
Atmosphere: 2
Food: 5
Service: 2
Very good coffee
Atmosphere: 5
Food: 5
Service: 4
Love biggby never fails me
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ham and Cheese, Butter Bear, Creme Freeze
Restaurantji Recommends
More often than not I go through the drive-thru, but sometimes I go in as well, and the people are always so nice, the store is always clean (including the bathrooms!!!) and the food and drinks are always delicious!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ham and Cheese, Butter Bear
I drive past 2 Biggby’s to make it to this one. It’s my weekly treat due to the awesome customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Golden Honey, Vegan Sausage
Terrific coffee but they solicit for tips through the drive-thru which I don't appreciate..
Atmosphere: 5
Food: 5
Service: 5
Love Biggby! I prefer it over Starbucks. The shop in Clawson is really friendly and makes great drinks.
Atmosphere: 5
Food: 5
Service: 5
I use the drive through. Staff are always friendly and helpful. Good coffee, whether hot or cold. Bragel breakfast bagel fills me up and is still available after 1100 AM.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: White Chocolate, Sausage Egg and Cheese
Loading...