I ordered delivery and it never came. I called the store and they said they didn't have a driver so they had ordered an Uber to pick up the food. I don't know if that ever actually happened but if it did the Uber never brought me my food. Why would I be able to order delivery online if they don't have a delivery driver at the store
Angela Hendricks
Ordered online and got a Vito. It has always come with Oil and Vinegar dressing. The website still says Oil and Vinegar when you order but that's very much NOT what came on my sandwich. I got some random bottled Italian dressing. Called the store and they said it's now changed to something that's shipped by corporate and obviously that's not reflected on the website. The girl I spoke to clearly couldn't have cared less and I was disappointed in not only the wrong dressing but the lack of consideration from the employee herself. I used to love Jimmy Johns but not all the recent changes are positive.
M Willi
1 star janding out sandwich to customers with no bag.. and had an attitude when i asked for one
Atmosphere: 1
Food: 3
Service: 1
Nicole Gregory
Nice staff, good subs.
Atmosphere: 4
Food: 4
Service: 4
Andrew JP
Seems like Jimmy John’s is going the way of Subway: food and service have fallen off a cliff with Jimmy John’s overall and esp at this location. Used to get Jimmy John’s weekly and now, just like subway, you couldn’t get me to go there.
Atmosphere: 1
Food: 1
Service: 1
Aaron Midcalf
Superbly small sandwich, absolute disregard for customizations, crew obviously being trained but $8.89 for a sandwich like this, especially without meat, is highway robbery. This must be a sign of being on 14 mile or something.
Atmosphere: 2
Food: 1
Service: 2
WCPS ADMIN
INTEGRITY ISSUES ! Spent 22 dollars for two combo meals. Paid with debit card, thought I was entering my PIN number but was actually at the tip screen. Ended up unknowingly tipping them 64 dollars. Realized it 30 min later, spoke with Chrissy the manager. She stated she’d contact corporate for refund. Never heard from Chrissy again. Called several times and got my bank involved. They refused to make it right. Who tips 64 bucks on 22 dollar tab? Use to dine there frequently, not anymore. Beware! Integrity goes a long way. Crissy has none
Gloria Landry
Worst service I've ever had Hannah was extremely rude and unprofessional, on top of that when I got my sub I found hair in it, absolutely disgusting 🤢
Atmosphere: 1
Food: 1
Service: 1
MD
I just got a turkey sub from here earlier today. You know there’s only a few items on here and they forgot the tomato. It’s only lettuce, turkey, mayo and tomato. Come on. Check your sandwich before walking out. They charging too much money for this to be happening. Edit: there was a tomato at the end.. one slice for the whole sub is still unacceptable.
I typically order Delivery from this location - and it seems as though EVERY. SINGLE. TIME. one (or some) parts of my order are always missing. Whether it be a cookie, a bag of chips, or a side of Kickin' Ranch - the past 4 CONSECUTIVE Delivery orders have been missing an item. This is inexcusable. The food is always delicious and I enjoy menu items, but the level of order taking & verification NEEDS to be stepped up at this location.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Hunter’S Club
Brent Wiertalla
I guess make sure you completely unwrap and check your whole order before leaving, didn't think I needed to, not 1 of my sandwiches was actually correct.
Atmosphere: 2
Food: 2
Service: 2
Lennon B
Very rude!
Atmosphere: 1
Service: 1
Jeff Eisenberg
Freaky fast.
Atmosphere: 5
Food: 5
Service: 5
A Decker
Freaky fast?? More like Freaky SLOW!! Waited 20 mim for my order
Parking: There are too few parking spots during weekday lunches
Sandwiches are tiny now. Won’t be returning
Food: 1
Service: 4
I ordered delivery and it never came. I called the store and they said they didn't have a driver so they had ordered an Uber to pick up the food. I don't know if that ever actually happened but if it did the Uber never brought me my food. Why would I be able to order delivery online if they don't have a delivery driver at the store
Ordered online and got a Vito. It has always come with Oil and Vinegar dressing. The website still says Oil and Vinegar when you order but that's very much NOT what came on my sandwich. I got some random bottled Italian dressing. Called the store and they said it's now changed to something that's shipped by corporate and obviously that's not reflected on the website. The girl I spoke to clearly couldn't have cared less and I was disappointed in not only the wrong dressing but the lack of consideration from the employee herself. I used to love Jimmy Johns but not all the recent changes are positive.
1 star janding out sandwich to customers with no bag.. and had an attitude when i asked for one
Atmosphere: 1
Food: 3
Service: 1
Nice staff, good subs.
Atmosphere: 4
Food: 4
Service: 4
Seems like Jimmy John’s is going the way of Subway: food and service have fallen off a cliff with Jimmy John’s overall and esp at this location. Used to get Jimmy John’s weekly and now, just like subway, you couldn’t get me to go there.
Atmosphere: 1
Food: 1
Service: 1
Superbly small sandwich, absolute disregard for customizations, crew obviously being trained but $8.89 for a sandwich like this, especially without meat, is highway robbery.
This must be a sign of being on 14 mile or something.
Atmosphere: 2
Food: 1
Service: 2
INTEGRITY ISSUES ! Spent 22 dollars for two combo meals. Paid with debit card, thought I was entering my PIN number but was actually at the tip screen. Ended up unknowingly tipping them 64 dollars. Realized it 30 min later, spoke with Chrissy the manager. She stated she’d contact corporate for refund. Never heard from Chrissy again. Called several times and got my bank involved. They refused to make it right. Who tips 64 bucks on 22 dollar tab? Use to dine there frequently, not anymore. Beware! Integrity goes a long way. Crissy has none
Worst service I've ever had Hannah was extremely rude and unprofessional, on top of that when I got my sub I found hair in it, absolutely disgusting 🤢
Atmosphere: 1
Food: 1
Service: 1
I just got a turkey sub from here earlier today. You know there’s only a few items on here and they forgot the tomato. It’s only lettuce, turkey, mayo and tomato. Come on. Check your sandwich before walking out. They charging too much money for this to be happening. Edit: there was a tomato at the end.. one slice for the whole sub is still unacceptable.
Food: 1
Service: 1
Restaurantji Recommends
I typically order Delivery from this location - and it seems as though EVERY. SINGLE. TIME. one (or some) parts of my order are always missing. Whether it be a cookie, a bag of chips, or a side of Kickin' Ranch - the past 4 CONSECUTIVE Delivery orders have been missing an item. This is inexcusable.
The food is always delicious and I enjoy menu items, but the level of order taking & verification NEEDS to be stepped up at this location.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Hunter’S Club
I guess make sure you completely unwrap and check your whole order before leaving, didn't think I needed to, not 1 of my sandwiches was actually correct.
Atmosphere: 2
Food: 2
Service: 2
Very rude!
Atmosphere: 1
Service: 1
Freaky fast.
Atmosphere: 5
Food: 5
Service: 5
Freaky fast?? More like Freaky SLOW!! Waited 20 mim for my order
Parking: There are too few parking spots during weekday lunches
Atmosphere: 1
Food: 4
Service: 1
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