I used to frequent this location to get myself and family coffee, and I’m not even joking the girls in the morning are is incredibly rude. They don’t care and always get the order wrong no matter how simple. It is incredible that they’re allowed to just keep working there with the attitudes they have. If they don’t want to work they should stay quit. If I could give this locations a 0 I would.
Mr Edwards
The service is excellent. I visit most days and I usually get coffee with a donut or two. I no longer order donuts because the person responsible for putting glaze on the donuts does a TERRIBLE job.
Food: 3
Service: 5
Malina Gallmeyer
Overall not a great experience at this Time Hortons. It is not a very clean Tim Hortons and general wait times are slightly longer than they should be. I ordered a bagel and they had 1 blueberry one left butesses up cutting it so they asked if a plain would be ok. Ended up giving me both the miscut bagel and a plain one but they were very dry and not good.
Atmosphere: 1
Food: 1
Service: 2
Runtske Art
20 minutes before close basically I’m told that there’s no food no donuts.Only coffee.
Atmosphere: 1
Food: 2
Service: 2
Kathleen Sheldon
The two women working are so rude. From the moment we walked in they made us feel unwelcomed. I watched as they were rude to the customers before me, rude to the people coming through drive through before being rude to me. They slam things around, act annoyed that you’re there and hand over your items with such attitude it actually made the guy behind me laugh and ask what I did to her. On top of it all, they are out of most things, the bakery cases are a mess and the back counters are a mess. Would never come back to this location.
Atmosphere: 1
Food: 3
Service: 1
Greg D
Went to Tim Hortons at 6:00 today July 25th 2025 and the doors were locked and they're not supposed to be closed until 8:00 p.m. but they're just doing the drive- thru and people are just standing around. Hopefully corporate and managers will see this and not let them keep closing the store early because a lot of people don't go through the drive-thru
Atmosphere: 1
Food: 1
Service: 1
E Kalaja
Horrible service. They give sandwiches in the morning with out the sausage. They put 2 eggs instead. They do not help period. Never ever going back again.
V “Dustymoonbeam” Tindle
Staff seemed irritated. Coffee and bagel ok. 1st item not available.
Atmosphere: 4
Food: 4
Service: 3
Frank Bombard
Never going back. Saw a fly on a blueberry muffin. Muffins were in a glass case so I’m sure it made visits to other muffins. So gross.
Joe Heald
They used to be good but this new morning crew is rude and seem to hate they’re life or career
First and last time I'll be here! Stopped in for a quick breakfast/coffee. I asked for bacon MULTIPLE times. I got sausage. When I tried to tell them they at first ignored me until another nice customer told them to help me. I told them what was wrong (wasn't a huge deal at this moment) to which it was asked if they can just put bacon on it and call it good. I said no I just want bacon please I can't do sausage (it's was being as polite as I could at this point) to which... I don't wanna say "at me" more "under her breathe" she cussed about having to "re make the food" I got it back rather quickly and was kinda confused but whatever. well I get to my truck and get to where I'm going and go to eat AND THERES STILL SAUSAGE IN IT. They picked out half the sausage and just thru bacon on top and called it a day! This is ABSOLUTELY UNACCEPTABLE. Between the wrong food. The horrible customer service. And the being lazy and can't remake the food YOU messed up is not ok! And I will NEVER come back to this tims! 10/10 don't recommend! Please go else where if at all possible! It's not worth the hassle and a ruined morning. And I wish I could've just got my money back.
Atmosphere: 1
Food: 1
Service: 1
cynthia redlin
Went there two days ago, but when I got there 20 minutes before closing all the lights were turned off! Someone was in there sweeping the floor. So I left and went to different location.
Atmosphere: 4
Food: 5
Service: 4
Ysn Rahin
The customer service was horrible. I went to drive through and the guy took our order. He was rushing and rude. Didn't take our order correctly and ended up giving us wrong item.
Food: 3
Service: 1
Eve Hyde
Stopped by yesterday. First went in, and was not waiting on, so tried the drive-thru. After placing order, waited 15 minutes. Person ahead left empty handed. After several more minutes, we left with nothing. Went to one on Woodward, and promptly got our coffee. Follow-up: I heard back from corporate. Donald messaged me to say all the staff is trained with in-store speed-of-service. Okay, great. But we didn't experience any service. The least they could have done is say sorry you had a bad experience. Here's an ice capp on us.
Maureen Dunphy
I often stop for a late breakfast or lunch here when I go to visit my mom at her senior living community. My first career was in customer satisfaction, and I’ve always felt Tim Horton stores do a good job in this respect. However, maybe things are changing. I just ordered a cheese panini and a British breakfast tea. I had to convince the young man taking my order, who I’m guessing is a new employee, that Tim Hortons offers British Breakfast tea. No problem, he’ll learn. But the person who brought my cheese panini to the window gave me the most surly look—like he wished I would drop dead—when I sincerely said thank you. I was a waitress all through college. One thing I learned quickly is responding pleasantly to an understanding customer is both easy and lucrative. Plus it can make you feel better about a job you may not like doing. I don’t normally write reviews and when I do they’re generally positive. Someone needs to help this young man understand the basics of customer service. He has an excellent model working his shift today, a gentleman more my age (who’s waited on me before), who did not witness this interaction, but who I suspect would have been as appalled as I was. Rudeness makes an impact. While the food satisfied my hunger, the exchange w/this employee was a cloud in an otherwise beautiful day.
I used to frequent this location to get myself and family coffee, and I’m not even joking the girls in the morning are is incredibly rude. They don’t care and always get the order wrong no matter how simple. It is incredible that they’re allowed to just keep working there with the attitudes they have. If they don’t want to work they should stay quit. If I could give this locations a 0 I would.
The service is excellent. I visit most days and I usually get coffee with a donut or two. I no longer order donuts because the person responsible for putting glaze on the donuts does a TERRIBLE job.
Food: 3
Service: 5
Overall not a great experience at this Time Hortons. It is not a very clean Tim Hortons and general wait times are slightly longer than they should be. I ordered a bagel and they had 1 blueberry one left butesses up cutting it so they asked if a plain would be ok. Ended up giving me both the miscut bagel and a plain one but they were very dry and not good.
Atmosphere: 1
Food: 1
Service: 2
20 minutes before close basically I’m told that there’s no food no donuts.Only coffee.
Atmosphere: 1
Food: 2
Service: 2
The two women working are so rude. From the moment we walked in they made us feel unwelcomed. I watched as they were rude to the customers before me, rude to the people coming through drive through before being rude to me. They slam things around, act annoyed that you’re there and hand over your items with such attitude it actually made the guy behind me laugh and ask what I did to her. On top of it all, they are out of most things, the bakery cases are a mess and the back counters are a mess. Would never come back to this location.
Atmosphere: 1
Food: 3
Service: 1
Went to Tim Hortons at 6:00 today July 25th 2025 and the doors were locked and they're not supposed to be closed until 8:00 p.m. but they're just doing the drive- thru and people are just standing around. Hopefully corporate and managers will see this and not let them keep closing the store early because a lot of people don't go through the drive-thru
Atmosphere: 1
Food: 1
Service: 1
Horrible service. They give sandwiches in the morning with out the sausage. They put 2 eggs instead. They do not help period. Never ever going back again.
Staff seemed irritated. Coffee and bagel ok. 1st item not available.
Atmosphere: 4
Food: 4
Service: 3
Never going back. Saw a fly on a blueberry muffin. Muffins were in a glass case so I’m sure it made visits to other muffins. So gross.
They used to be good but this new morning crew is rude and seem to hate they’re life or career
Kid-friendliness: Rude
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Bagel
Restaurantji Recommends
First and last time I'll be here! Stopped in for a quick breakfast/coffee. I asked for bacon MULTIPLE times. I got sausage. When I tried to tell them they at first ignored me until another nice customer told them to help me. I told them what was wrong (wasn't a huge deal at this moment) to which it was asked if they can just put bacon on it and call it good. I said no I just want bacon please I can't do sausage (it's was being as polite as I could at this point) to which... I don't wanna say "at me" more "under her breathe" she cussed about having to "re make the food" I got it back rather quickly and was kinda confused but whatever. well I get to my truck and get to where I'm going and go to eat AND THERES STILL SAUSAGE IN IT. They picked out half the sausage and just thru bacon on top and called it a day! This is ABSOLUTELY UNACCEPTABLE. Between the wrong food. The horrible customer service. And the being lazy and can't remake the food YOU messed up is not ok! And I will NEVER come back to this tims! 10/10 don't recommend! Please go else where if at all possible! It's not worth the hassle and a ruined morning. And I wish I could've just got my money back.
Atmosphere: 1
Food: 1
Service: 1
Went there two days ago, but when I got there 20 minutes before closing all the lights were turned off! Someone was in there sweeping the floor. So I left and went to different location.
Atmosphere: 4
Food: 5
Service: 4
The customer service was horrible. I went to drive through and the guy took our order. He was rushing and rude. Didn't take our order correctly and ended up giving us wrong item.
Food: 3
Service: 1
Stopped by yesterday. First went in, and was not waiting on, so tried the drive-thru. After placing order, waited 15 minutes. Person ahead left empty handed. After several more minutes, we left with nothing. Went to one on Woodward, and promptly got our coffee.
Follow-up: I heard back from corporate. Donald messaged me to say all the staff is trained with in-store speed-of-service. Okay, great. But we didn't experience any service. The least they could have done is say sorry you had a bad experience. Here's an ice capp on us.
I often stop for a late breakfast or lunch here when I go to visit my mom at her senior living community. My first career was in customer satisfaction, and I’ve always felt Tim Horton stores do a good job in this respect.
However, maybe things are changing. I just ordered a cheese panini and a British breakfast tea. I had to convince the young man taking my order, who I’m guessing is a new employee, that Tim Hortons offers British Breakfast tea. No problem, he’ll learn.
But the person who brought my cheese panini to the window gave me the most surly look—like he wished I would drop dead—when I sincerely said thank you.
I was a waitress all through college. One thing I learned quickly is responding pleasantly to an understanding customer is both easy and lucrative. Plus it can make you feel better about a job you may not like doing.
I don’t normally write reviews and when I do they’re generally positive. Someone needs to help this young man understand the basics of customer service. He has an excellent model working his shift today, a gentleman more my age (who’s waited on me before), who did not witness this interaction, but who I suspect would have been as appalled as I was.
Rudeness makes an impact. While the food satisfied my hunger, the exchange w/this employee was a cloud in an otherwise beautiful day.
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