Tropical Smoothie Cafe
714 E Chicago St, Coldwater
(517) 924-1128
Recent Reviews
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Delicious smoothie & great rewards!
Atmosphere: 4
Food: 5
Service: 5
Been coming here almost daily since they opened and the service used to be good and fast and now that’s not the case at all. Very very slow now the last 6 months or so. We order online 100% of the time and it’s 20 mins minimum anymore to get the smoothies. Other than that, no complaints.
Atmosphere: 5
Food: 5
Service: 1
Unbelievably slow service. My food took 20 minutes to get. Some dude even walked out he was waiting so long to be helped. Not great.
Atmosphere: 3
Food: 2
Service: 1
My Wife went in after work. 430P. Her and 3 others in a different party went in at the same time, Got No acknowledgment, that they where even there. 5 or so minutes later. Nothing. So all of the group left.........
What Ashame.
Atmosphere: 5
Food: 1
Service: 1
my mango smoothie and cbr flatbread were the best ive ever had from here before! only 2 ladies working but everything still came out really quickly (2 flatbreads, 1 wrap, and 1 smoothie) and they were very kind.
Atmosphere: 5
Food: 5
Service: 5
Employees were very rude, didn’t even give me what I ordered? Asked for a salad and was given a wrap, then was yelled at to grab my order, I don’t know why you’d ask my name for the order, if you’re just gonna shout hello at me at me multiple times?
Atmosphere: 1
Food: 1
Service: 1
Very clean, and they have the best smoothies ever! Very friendly staff as well.
Atmosphere: 5
Service: 5
Everyone here has always been wonderful with great service. Michael was super kind and helpful yesterday when he suggested another similar smoothie since they don’t have my go-to Açaí berry smoothie on the menu right now. A+++ smoothies with sweet service! Thank you so much❣️
Atmosphere: 5
Food: 5
Service: 5
The attitude of their employees is incredibly saddening. I didn’t even purchase anything cause I wasn’t gonna support ignorant and intolerant behavior.
Service: 1
Food was good and the smoothie, but the manager was not pleasant. As soon as I walked in with my family she made a remark oh great there’s a group of people. She didn’t smile or try to be friendly. The other crew members were very nice and made the experience better!
Atmosphere: 2
Food: 5
Service: 3
Restaurantji Recommends
Hit the spot on a rough day.
Atmosphere: 5
Food: 5
Service: 5
I’ve been coming to this location for a few years now and the service has consistently gone down since opening. Used to love coming in and getting my smoothies here. In the morning, there’s a small group of people that order their smoothies ahead of time to have them ready when we get there. We all use the order ahead option. Essentially there’s no sense in doing that since the woman that always opens is always late making our smoothies. I go out of my way to make it to this location in the mornings. People order ahead so they can get to work on time. She needs to get to work earlier if she can’t handle the mornings. Or staff an additional person.
Bad management there’s a tall skinny girl inside blonde hair she been racist to us so yeah all my fellow black person goin there be safe n also thanks to the one that patiently takes my order
Food: 5
Service: 1
I came in and ordered a chicken bacon ranch flatbread with no tomato. 15 min later I received a chicken bacon ranch flatbread with no bacon tomatoes included. I asked the cashier why it said no bacon instead of tomatoes. She said idk I must have pressed the wrong button. No offer to remake, nothing. Maybe she was already frustrated idk.
-I just submitted my complain through the contact page.
Atmosphere: 2
Food: 4
Service: 1
if you customize anything, they are likely to get it wrong. I order from here constantly and I get more wrong orders than correct. no blueberries must translate into I only want blueberries. it’s something different everytime too. there’s no granola in this one, how do you forget the granola😅
Atmosphere: 3
Food: 1
Service: 2
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