I was not surprised to see this place closed. I was excited to go after looking at their menu and then totally disappointed.The staff was rude and acted like my coming into order was an inconvenience. I ended up with a dry pastry instead of the sandwich I came for.I thought it was interesting to see that the criticism has been long term with the owner going into lengthy explanations instead of just acknowledging a problem and trying to rectify the issues.
Atmosphere: 1
Food: 1
Service: 1
p k
I was not surprised to see this place closed. I was excited to go after looking at their menu and then totally disappointed.The staff was rude and acted like my coming into order was an inconvenience. I ended up with a dry pastry instead of the sandwich I came for.I thought it was interesting to see that the criticism has been long term with the owner going into lengthy explanations instead of just acknowledging a problem and trying to rectify the issues.
Atmosphere: 1
Food: 1
Service: 1
B Hardy
Ordered a strawberry filled cow cake per my boys request for their birthday party and this cake turned out so cute! Taylor was kind to accommodate and communicated with me. It was made exactly like the picture and had great flavor! The cake ready to go when I arrived to picked it up. Cute shop with lots to offer. Will have to come back again and try something else.
Atmosphere: 5
Food: 5
Service: 5
holly Schmidt
Cookies and cupcakes are amazing. Cookies were made exactly as I wanted. Exquisite attention to detail! Highly
Food: 5
Service: 5
Melanie Richardson
We are using Soulards for our wedding desserts and did our cake tasting here! The shop is so cute! There is so much natural light, and the deco is just the perfect thing for coffee and delicious treats!
Atmosphere: 4
Food: 4
Service: 4
Kim Yauchstetter
We ordered a Thanksgiving cookie kit and had so much fun decorating them while the kids were on a break from school! While picking up our order, we also enjoyed grabbed a boba drink and other desserts!
Ricky Lacer
Great food
Doris North Ohler
Had a delicious cobb salad.
Todd Weiss
Always a favorite spot for lunch!
Atmosphere: 5
Food: 5
Service: 5
The reviewer
Definitely one of the worst eating establishments in Michigan or any place that I’ve ever gone to in my life. Food was not professionally made and seem to be microwaved and not freshly cooked. The lady that owns the place seem to have some kind of psychological disorder because she was yelling at almost every customer. Some customer tried to return a bad dish and she kicked him out of the store. These people should not be in the restaurant business they are not fit for this line of work and also need to go for some chef training ! Two thumbs down.
Highly highly highly recommend!! I’m an RN at watervliet hospital and a group of us have started ordering lunch from here once a week!! The food is AMAZING, the desserts are even better and you can’t beat the bubble teas!! They also deliver our order to the hospital when able!! Taylor the owner is so kind and goes above and beyond to make it a great experience each week we order!! Thank you Taylor and staff for providing us with great food and service every week, it’s truly an honor to support such a great local small business!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Great Lakes Kettle Chips
Kelsey Beeching
Highly highly highly recommend!! I’m an RN at watervliet hospital and a group of us have started ordering lunch from here once a week!! The food is AMAZING, the desserts are even better and you can’t beat the bubble teas!! They also deliver our order to the hospital when able!! Taylor the owner is so kind and goes above and beyond to make it a great experience each week we order!! Thank you Taylor and your amazing staff for taking care of us, it’s truly a pleasure to support such a great local business!!!
Jessica Nyquist
You can't run in the Glad-Peach 5k and not eat a piece of peach pie from Soulards afterward! I live out of town, but always make a point of visiting Soulards when visiting family here. My daughter and I participated in the 5k for the annual Glad-Peach festival. Afterward, I wanted to take her somewhere authentically "Coloma" to get something peach flavored. As usual, Soulards did not disappoint. I enjoyed a piece of pie overflowing with juicy, flavorful peaches, and my daughter had peach boba tea and indulged in an assortment of macaroons. The atmosphere is quaint and cozy, the kind of place where you could get lost in conversation with a friend over a cup of coffee, get hours of work done on your laptop after purchasing one of the artisan pastries from the display case, or grabbing something to go, regardless of what you order, you can't go wrong.
Atmosphere: 5
Food: 5
Service: 5
Hailey Wilcox
I booked this place for my wedding. I decided to do one of their dessert grazing tables. At the tasting the lady who helped us was nice, Olivia I think her name was but felt a little unorganized in fact didn’t write our date down and I had to keep reminding her of what it was. But we liked the food and opted to go for it. Fast forward, we are a week out from the wedding and they are emailing me telling me the time I’d like them to come won’t work because they overbooked themselves and have multiple deliveries to do that day. While I’m sympathetic to those things that ultimately isn’t my problem. I tried to be flexible but they wanted to set up during my ceremony which just wouldn’t work. After many emails and me have to rework my entire schedule around them we settled on 345-4 and they would set up in a different location and move the table when it was done. After doing all of that they are late and don’t show up until after four. My coordinator tried called them on my phone. But I’m assuming they had my number saved because they denied the call three times before she called on her phone and they answered promptly. Taylor answered and was INCREDIBLY rude to my person for very nasty with her about THEM being late. Then they get here they ignore all my notes about how I wanted specific things used for the cake and then leave in a huff. Don’t do weddings if you’re going to be mad about you being late. Lastly we did the grazing table which came with a small cake for us to cut. When we did our tasting we loved this white cake with a Bavarian filling it was amazing to say the least. The cake I are on my wedding day however, was dry, and the filling was vanilla instant pudding at best, awful. I wouldn’t waste my time with this place and I think this is my biggest regret from wedding day.
Atmosphere: 1
Food: 3
Service: 1
Some Bird
Ordered a cake here and was really happy with it!! It looked and tasted wonderful. The cake topper person they work with does a great job too.This was my first experience ordering a custom cake, and it went relatively smoothly. There was a complication that came up, but it wasn't their fault, and honestly, it weirdly ended up with a better result than I originally planned?? Either way, the staff is nice, and I am incredibly grateful for their work!!
I was not surprised to see this place closed. I was excited to go after looking at their menu and then totally disappointed.The staff was rude and acted like my coming into order was an inconvenience. I ended up with a dry pastry instead of the sandwich I came for.I thought it was interesting to see that the criticism has been long term with the owner going into lengthy explanations instead of just acknowledging a problem and trying to rectify the issues.
Atmosphere: 1
Food: 1
Service: 1
I was not surprised to see this place closed. I was excited to go after looking at their menu and then totally disappointed.The staff was rude and acted like my coming into order was an inconvenience. I ended up with a dry pastry instead of the sandwich I came for.I thought it was interesting to see that the criticism has been long term with the owner going into lengthy explanations instead of just acknowledging a problem and trying to rectify the issues.
Atmosphere: 1
Food: 1
Service: 1
Ordered a strawberry filled cow cake per my boys request for their birthday party and this cake turned out so cute! Taylor was kind to accommodate and communicated with me. It was made exactly like the picture and had great flavor! The cake ready to go when I arrived to picked it up. Cute shop with lots to offer. Will have to come back again and try something else.
Atmosphere: 5
Food: 5
Service: 5
Cookies and cupcakes are amazing. Cookies were made exactly as I wanted. Exquisite attention to detail! Highly
Food: 5
Service: 5
We are using Soulards for our wedding desserts and did our cake tasting here! The shop is so cute! There is so much natural light, and the deco is just the perfect thing for coffee and delicious treats!
Atmosphere: 4
Food: 4
Service: 4
We ordered a Thanksgiving cookie kit and had so much fun decorating them while the kids were on a break from school! While picking up our order, we also enjoyed grabbed a boba drink and other desserts!
Great food
Had a delicious cobb salad.
Always a favorite spot for lunch!
Atmosphere: 5
Food: 5
Service: 5
Definitely one of the worst eating establishments in Michigan or any place that I’ve ever gone to in my life. Food was not professionally made and seem to be microwaved and not freshly cooked. The lady that owns the place seem to have some kind of psychological disorder because she was yelling at almost every customer. Some customer tried to return a bad dish and she kicked him out of the store. These people should not be in the restaurant business they are not fit for this line of work and also need to go for some chef training ! Two thumbs down.
Restaurantji Recommends
Highly highly highly recommend!! I’m an RN at watervliet hospital and a group of us have started ordering lunch from here once a week!! The food is AMAZING, the desserts are even better and you can’t beat the bubble teas!! They also deliver our order to the hospital when able!! Taylor the owner is so kind and goes above and beyond to make it a great experience each week we order!! Thank you Taylor and staff for providing us with great food and service every week, it’s truly an honor to support such a great local small business!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Great Lakes Kettle Chips
Highly highly highly recommend!! I’m an RN at watervliet hospital and a group of us have started ordering lunch from here once a week!! The food is AMAZING, the desserts are even better and you can’t beat the bubble teas!! They also deliver our order to the hospital when able!! Taylor the owner is so kind and goes above and beyond to make it a great experience each week we order!! Thank you Taylor and your amazing staff for taking care of us, it’s truly a pleasure to support such a great local business!!!
You can't run in the Glad-Peach 5k and not eat a piece of peach pie from Soulards afterward! I live out of town, but always make a point of visiting Soulards when visiting family here. My daughter and I participated in the 5k for the annual Glad-Peach festival. Afterward, I wanted to take her somewhere authentically "Coloma" to get something peach flavored. As usual, Soulards did not disappoint. I enjoyed a piece of pie overflowing with juicy, flavorful peaches, and my daughter had peach boba tea and indulged in an assortment of macaroons. The atmosphere is quaint and cozy, the kind of place where you could get lost in conversation with a friend over a cup of coffee, get hours of work done on your laptop after purchasing one of the artisan pastries from the display case, or grabbing something to go, regardless of what you order, you can't go wrong.
Atmosphere: 5
Food: 5
Service: 5
I booked this place for my wedding. I decided to do one of their dessert grazing tables. At the tasting the lady who helped us was nice, Olivia I think her name was but felt a little unorganized in fact didn’t write our date down and I had to keep reminding her of what it was. But we liked the food and opted to go for it. Fast forward, we are a week out from the wedding and they are emailing me telling me the time I’d like them to come won’t work because they overbooked themselves and have multiple deliveries to do that day. While I’m sympathetic to those things that ultimately isn’t my problem. I tried to be flexible but they wanted to set up during my ceremony which just wouldn’t work. After many emails and me have to rework my entire schedule around them we settled on 345-4 and they would set up in a different location and move the table when it was done. After doing all of that they are late and don’t show up until after four. My coordinator tried called them on my phone. But I’m assuming they had my number saved because they denied the call three times before she called on her phone and they answered promptly. Taylor answered and was INCREDIBLY rude to my person for very nasty with her about THEM being late. Then they get here they ignore all my notes about how I wanted specific things used for the cake and then leave in a huff. Don’t do weddings if you’re going to be mad about you being late. Lastly we did the grazing table which came with a small cake for us to cut. When we did our tasting we loved this white cake with a Bavarian filling it was amazing to say the least. The cake I are on my wedding day however, was dry, and the filling was vanilla instant pudding at best, awful. I wouldn’t waste my time with this place and I think this is my biggest regret from wedding day.
Atmosphere: 1
Food: 3
Service: 1
Ordered a cake here and was really happy with it!! It looked and tasted wonderful. The cake topper person they work with does a great job too.This was my first experience ordering a custom cake, and it went relatively smoothly. There was a complication that came up, but it wasn't their fault, and honestly, it weirdly ended up with a better result than I originally planned?? Either way, the staff is nice, and I am incredibly grateful for their work!!
Atmosphere: 4
Food: 5
Service: 5
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