This Dunkin was not organized and staff was extremely rude. We placed our orders and they were out of main ingredients and they were not sympathetic to the situation. When we finally got to the window we waited over 5 minutes before someone confirmed our order and it wasn’t even the right ordered and continued to wait. When we got our coffee the cups were saturated from the overflow of coffee.
Service: 1
Jewell Allen
I was the only person in line. Waited 10 mins for a simple drink. Watched an employee make themselves a drink and drink it before attending to the customers. I wish I could say this is the only time but sadly it is not. Never friendly and 50% chance your order will be wrong. I love Dunkin Donuts and used to go daily. I wish there was a different location close by. Hopefully things can change!
Atmosphere: 1
Food: 1
Service: 1
Heidi Bruntijen
I love Dunkin I wish there was more around
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Kales Monroe
This is literally one of The slowest Dunkin’ Donuts I have ever been to in my entire life and I go to Dunkin’ Donuts at least four times a week. I will often go 8 miles out of my way to avoid this particular location because it takes them on average 3 to 5 minutes per customer to get through a drive-through line, I’m not sure what the problem is with this location but they better figure it out or else this place is going to shut down
Atmosphere: 4
Food: 5
Service: 1
Tiffany G
Tried the holiday cookie latte and I guess lattes only come with milk, no espresso anymore… it’s the same color as the whip cream and tastes like water milk…
Food: 2
Service: 4
angela judson
Staff is always super friendly with me.
Atmosphere: 5
Food: 5
Service: 5
celluloid droid
Filthy. Our food order sat at the window since no one alerted us to its existence, then someone noticed me standing around after about 12 minutes and asked what I was waiting for. I told them, and the employee exclaimed that my order was sitting there at the far counter the entire time. I ate my soggy croissant. Noticed the dirt and filth everywhere. Also, a pile of human hair in the hall by the bathroom. Gross.
Atmosphere: 1
Food: 2
Service: 2
Joey Hirl
Stay away!!! This is a joke, the people don’t care and act like you are bothering them when trying to order! Do yourself a favor and go somewhere else!
Bambi Malone
The lobby was closed and they did not accept online orders. Bummer. The food wasn't as delicious as I expected (loaded hashbrowns) but the drink was very good. (Seasonal cookie drink)
Food: 2
Service: 4
Lexi Neumann
Cory was so nice and friendly!! Always good here!! Being from Chicago i loooove Dunkin!!
I remember when I was growing up there was a Dunkin Donut commercial where old guy used to say, "It's time to make the donuts." It was funny and whimsical. It used to make me want to go to dunkin' donuts. So, today I walk in there were hardly any donuts in stock. There are three girls working, nobody looked up to greet the customers that were walking in the door. We were all standing there looking for plexed. Atmosphere was terrible. Customer service was terrible. How can you rate the food when there's no food in stock. I guess I'm just an old-fashioned guy who believes that customer service is what wins loyal customers. Managers, when you hire people to represent your brand, you need to make sure that they're nice, courteous, and so their jobs. At least have donuts on display, especially if you're called Dunkin Donuts. No, I didn't order. I walked out.
Atmosphere: 1
Food: 1
Service: 1
Cici Lu Sweet
Honestly was a very disappointed due to the fact that its almost Halloween. And for some reason, I was kinda expecting to have my Boston cream decorated with pumpkins. Because most of the time every Dunkin donut I've ordered from around Halloween. Clean always decorates Halloween theme doughnuts. However, when I gave her a call on the phone around 5:50pm. Woman on phone told me that it's the bakers choice. Very disappointed....
Atmosphere: 2
Food: 2
Service: 2
Joanne Holmes
They need to b more stocked up on their merchandise
Atmosphere: 5
Food: 5
Service: 5
Adam Endter
Had nothing seasonal, nor matcha, the cashier actually just started talking to another employee for a solid minute and a half mid order without apologizing or considering our time. Then they told us our order was done even though it was not. The infrastructure of the parking lot left us stuck due to having to literally sit in the packed drive thru in order to just get out of there. Bad news.
Atmosphere: 1
Food: 1
Service: 1
Meri Barrett
Very fast and friendly and they have the best donuts!!!!
This Dunkin was not organized and staff was extremely rude. We placed our orders and they were out of main ingredients and they were not sympathetic to the situation. When we finally got to the window we waited over 5 minutes before someone confirmed our order and it wasn’t even the right ordered and continued to wait. When we got our coffee the cups were saturated from the overflow of coffee.
Service: 1
I was the only person in line. Waited 10 mins for a simple drink. Watched an employee make themselves a drink and drink it before attending to the customers. I wish I could say this is the only time but sadly it is not. Never friendly and 50% chance your order will be wrong. I love Dunkin Donuts and used to go daily. I wish there was a different location close by. Hopefully things can change!
Atmosphere: 1
Food: 1
Service: 1
I love Dunkin I wish there was more around
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
This is literally one of The slowest Dunkin’ Donuts I have ever been to in my entire life and I go to Dunkin’ Donuts at least four times a week. I will often go 8 miles out of my way to avoid this particular location because it takes them on average 3 to 5 minutes per customer to get through a drive-through line, I’m not sure what the problem is with this location but they better figure it out or else this place is going to shut down
Atmosphere: 4
Food: 5
Service: 1
Tried the holiday cookie latte and I guess lattes only come with milk, no espresso anymore… it’s the same color as the whip cream and tastes like water milk…
Food: 2
Service: 4
Staff is always super friendly with me.
Atmosphere: 5
Food: 5
Service: 5
Filthy.
Our food order sat at the window since no one alerted us to its existence, then someone noticed me standing around after about 12 minutes and asked what I was waiting for. I told them, and the employee exclaimed that my order was sitting there at the far counter the entire time.
I ate my soggy croissant.
Noticed the dirt and filth everywhere. Also, a pile of human hair in the hall by the bathroom.
Gross.
Atmosphere: 1
Food: 2
Service: 2
Stay away!!! This is a joke, the people don’t care and act like you are bothering them when trying to order! Do yourself a favor and go somewhere else!
The lobby was closed and they did not accept online orders. Bummer.
The food wasn't as delicious as I expected (loaded hashbrowns) but the drink was very good. (Seasonal cookie drink)
Food: 2
Service: 4
Cory was so nice and friendly!! Always good here!! Being from Chicago i loooove Dunkin!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I remember when I was growing up there was a Dunkin Donut commercial where old guy used to say, "It's time to make the donuts." It was funny and whimsical. It used to make me want to go to dunkin' donuts. So, today I walk in there were hardly any donuts in stock. There are three girls working, nobody looked up to greet the customers that were walking in the door. We were all standing there looking for plexed. Atmosphere was terrible. Customer service was terrible. How can you rate the food when there's no food in stock. I guess I'm just an old-fashioned guy who believes that customer service is what wins loyal customers. Managers, when you hire people to represent your brand, you need to make sure that they're nice, courteous, and so their jobs. At least have donuts on display, especially if you're called Dunkin Donuts. No, I didn't order. I walked out.
Atmosphere: 1
Food: 1
Service: 1
Honestly was a very disappointed due to the fact that its almost Halloween. And for some reason, I was kinda expecting to have my Boston cream decorated with pumpkins. Because most of the time every Dunkin donut I've ordered from around Halloween. Clean always decorates Halloween theme doughnuts. However, when I gave her a call on the phone around 5:50pm. Woman on phone told me that it's the bakers choice. Very disappointed....
Atmosphere: 2
Food: 2
Service: 2
They need to b more stocked up on their merchandise
Atmosphere: 5
Food: 5
Service: 5
Had nothing seasonal, nor matcha, the cashier actually just started talking to another employee for a solid minute and a half mid order without apologizing or considering our time. Then they told us our order was done even though it was not. The infrastructure of the parking lot left us stuck due to having to literally sit in the packed drive thru in order to just get out of there. Bad news.
Atmosphere: 1
Food: 1
Service: 1
Very fast and friendly and they have the best donuts!!!!
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