Cold fries. Times are hard, a buck should go further, it’s life. There’s zero reason a franchise of a global company should serve menu items in subpar condition. I’ve not had this experience at any of the Muskegon franchises. Zero excuse. Fries that are colder on the inside than the outside, horrible, straight into the trash. Thank you for taking my money, feels like robbery.
Atmosphere: 4
Food: 1
Service: 1
Tyrone Bridgeforth
The food cold, no drink refills, no salt and pepper, crew took my pass after asking me what’s my number and put it in the mobile box! Then told me I have get it from the other side of the mobile box!
Atmosphere: 5
Food: 4
Service: 3
Gwyn McGahan
Didnt get my order right, got orders switched up for our whole student council.
Kristi Evans
Learn about customer service. Told me to go all the way back through the drive through to pay for a toy because they messed up my order. It’s a toy worth pennies, just give me a toy. Poor customer service overall.
Service: 1
Crystal Camburn
I only get coffee from here and it’s the best! I just don’t eat the food!
Atmosphere: 5
Food: 1
Service: 5
Diane Castle
Best McDonald's experience I've had in years! Hot fresh burgers and 🍟, easy access from the highway.
Zach Steele
Terrible location
Atmosphere: 1
Food: 1
Service: 1
Nikole Stager
No changing table in the men’s bathroom. The employees were very nice and brought my food to the table for me. It was hot and correct (nuggets, fries, coffee, and pop). But the lack of changing table in the men’s bathroom is completely unacceptable and needs to be resolved immediately. Men are fathers with children who need diapers changed too.
Atmosphere: 1
Food: 5
Service: 5
MYKE Dyer
By far the best McDonald's experience ever! Great job!
Joseph Hall
If you want to go to a McDonald's that has the ability to mess up a happy meal..... this is the place.
Clean and fast accurate order was delivered to table
Atmosphere: 5
Food: 5
Service: 5
Andrey M.
Only one working terminal, dirty floor, dirty tables, slow cooking
Atmosphere: 2
Service: 2
Jim Mc Cune
Ordering at the kiosk, and then paying at the counter, is confusing.
Atmosphere: 4
Food: 4
Service: 3
Marcos Martinez
They forgot a McGriddle and got an order wrong, they had the right wrapper but put ham instead of sausage, and when we asked for the change they seemed more annoyed than we were
Food: 5
Service: 2
Jesse Bush
The amount of salt on my quarter pounder was insane. I did not get a receipt and by the time I noticed it was worth my time to turn around. I scraped as much off as I could and even still the burger was not edible. I was super hunger and only could eat half.
Cold fries. Times are hard, a buck should go further, it’s life. There’s zero reason a franchise of a global company should serve menu items in subpar condition. I’ve not had this experience at any of the Muskegon franchises. Zero excuse. Fries that are colder on the inside than the outside, horrible, straight into the trash. Thank you for taking my money, feels like robbery.
Atmosphere: 4
Food: 1
Service: 1
The food cold, no drink refills, no salt and pepper, crew took my pass after asking me what’s my number and put it in the mobile box! Then told me I have get it from the other side of the mobile box!
Atmosphere: 5
Food: 4
Service: 3
Didnt get my order right, got orders switched up for our whole student council.
Learn about customer service. Told me to go all the way back through the drive through to pay for a toy because they messed up my order. It’s a toy worth pennies, just give me a toy. Poor customer service overall.
Service: 1
I only get coffee from here and it’s the best!
I just don’t eat the food!
Atmosphere: 5
Food: 1
Service: 5
Best McDonald's experience I've had in years! Hot fresh burgers and 🍟, easy access from the highway.
Terrible location
Atmosphere: 1
Food: 1
Service: 1
No changing table in the men’s bathroom. The employees were very nice and brought my food to the table for me. It was hot and correct (nuggets, fries, coffee, and pop). But the lack of changing table in the men’s bathroom is completely unacceptable and needs to be resolved immediately. Men are fathers with children who need diapers changed too.
Atmosphere: 1
Food: 5
Service: 5
By far the best McDonald's experience ever! Great job!
If you want to go to a McDonald's that has the ability to mess up a happy meal..... this is the place.
Food: 1
Restaurantji Recommends
Clean and fast accurate order was delivered to table
Atmosphere: 5
Food: 5
Service: 5
Only one working terminal, dirty floor, dirty tables, slow cooking
Atmosphere: 2
Service: 2
Ordering at the kiosk, and then paying at the counter, is confusing.
Atmosphere: 4
Food: 4
Service: 3
They forgot a McGriddle and got an order wrong, they had the right wrapper but put ham instead of sausage, and when we asked for the change they seemed more annoyed than we were
Food: 5
Service: 2
The amount of salt on my quarter pounder was insane. I did not get a receipt and by the time I noticed it was worth my time to turn around. I scraped as much off as I could and even still the burger was not edible. I was super hunger and only could eat half.
Atmosphere: 4
Food: 1
Service: 4
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