The owners and staff are always friendly, helpful and knowledgeable. A++
Ali Henry
Went to biggby this morning and I was the only customer there. I will usually tip a dollar each time I get a coffee.
Today, after I tipped them a dollar, out loud all three employees were talking and the one girl said ,” why did she only tip us a dollar? We have to split tips , a dollar isn’t enough for all of us. It should have been $3.”
No one should feel obligated to give a 50% tip each time they want to buy a coffee . It’s extremely inappropriate to complain over a generous tip that was given to someone. I didn’t have to add a tip, I made a choice to add a tip out of kindness. They should instead have been saying thank you.
What is up with people thinking they are entitled to a tip each time someone walks in to buy something? And if it’s not the amount they wanted, their attitude completely changes. Unacceptable.
I know managers typically won’t do anything nowadays to address issues like this. So I figured I’d write a review instead to let others know you need to tip 50% in order to get some level of respect.
Melissa Francis
Always had a good experience here but I just found the longest blonde/brown hair in my bragel and I have red hair 😭😭
Samantha Brancheau
We ordered two drinks and two bagels. The drinks came out within about 5 minutes but our bagels took 30 minutes! They were cold after just coming to the counter. This is the worst Biggby we have been to and will not be returning. Other customers were also waiting unacceptable amounts of time for their food orders.
Atmosphere: 1
Food: 1
Service: 1
Edie B
Waited 30 mins for 2 sausage biscuits. One person making food. Two people making coffees and another taking orders that could have helped the poor one person trying to keep up with food. People still waiting on food and already done with their drinks. Where is the manager???
Alex Swoyer
Very friendly and outgoing staff and the coffee is the best! Keep doing what you're doing!!
mike sposite
Biggby is just the best chain coffee in MI
Peggy Johnson
They are great there!!
Trisha Case
They have some great employees, but some of them need to work on their customer service skills. They are stand offish, and not very nice. Also, I ordered a drink with Boba added to it, and didn’t get the Boba that I paid for, and didn’t realize it until I was long gone. You ask for a straw and get attitude, and I probably won’t be back. I can make my own drinks at home.
Samantha Anthony
The staff is so friendly and the absolute best, and if you go often like I do, they remember what you order.
The owners and staff are always friendly, helpful and knowledgeable. A++
Went to biggby this morning and I was the only customer there. I will usually tip a dollar each time I get a coffee.
Today, after I tipped them a dollar, out loud all three employees were talking and the one girl said ,” why did she only tip us a dollar? We have to split tips , a dollar isn’t enough for all of us. It should have been $3.”
No one should feel obligated to give a 50% tip each time they want to buy a coffee . It’s extremely inappropriate to complain over a generous tip that was given to someone. I didn’t have to add a tip, I made a choice to add a tip out of kindness. They should instead have been saying thank you.
What is up with people thinking they are entitled to a tip each time someone walks in to buy something? And if it’s not the amount they wanted, their attitude completely changes. Unacceptable.
I know managers typically won’t do anything nowadays to address issues like this. So I figured I’d write a review instead to let others know you need to tip 50% in order to get some level of respect.
Always had a good experience here but I just found the longest blonde/brown hair in my bragel and I have red hair 😭😭
We ordered two drinks and two bagels. The drinks came out within about 5 minutes but our bagels took 30 minutes! They were cold after just coming to the counter. This is the worst Biggby we have been to and will not be returning. Other customers were also waiting unacceptable amounts of time for their food orders.
Atmosphere: 1
Food: 1
Service: 1
Waited 30 mins for 2 sausage biscuits. One person making food. Two people making coffees and another taking orders that could have helped the poor one person trying to keep up with food. People still waiting on food and already done with their drinks. Where is the manager???
Very friendly and outgoing staff and the coffee is the best! Keep doing what you're doing!!
Biggby is just the best chain coffee in MI
They are great there!!
They have some great employees, but some of them need to work on their customer service skills. They are stand offish, and not very nice. Also, I ordered a drink with Boba added to it, and didn’t get the Boba that I paid for, and didn’t realize it until I was long gone. You ask for a straw and get attitude, and I probably won’t be back. I can make my own drinks at home.
The staff is so friendly and the absolute best, and if you go often like I do, they remember what you order.
Restaurantji Recommends
So much better than Starbucks. I've always gone to Biggby instead of Starbucks.
Love they're hot chocolate
Staff members were nice and accomadating
No online orders, no over the phone orders, no drive thru
Friendly as usual muffin and coffee were good.
This is a wonderful place with great employees. Always look forward to my next visit to this location.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Butter Bear
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