UPDATE: SAME AS BEFORE... Going in person will get you better food.. I just paid extra (delivery and extra toppings) and tipped 25%.. I got less toppings than normal .. going in person at least allows for you to SHOW the staff the missing paid for things.. this location will fix it. However, it's definitely annoying and time consuming.
Original Post: This is a good location, I would love to give it 5 stars but even when I pay extra for toppings and extra ingredients the food/smoothies are about the same. I've even experienced where I add extra toppings and the item comes lighter than when I don't add/pay for the extras. Conclusion: If there were some consistency I would give a 5 star rating.
Kathy Maunder
Apparently, "what kind of side do you want with that?" really means "Would you like to pay for a side?" I don't frequent Tropical Smoothie often, so I fell for it. I really did not want the side...
Atmosphere: 3
Food: 4
Service: 3
K Beasley
Terrific!
Atmosphere: 5
Food: 5
Service: 5
Angela MFisher
These ladies are fast and get you on your way....I love the healthy options! So deelish ❤️
Atmosphere: 5
Food: 5
Service: 5
John Toth (JohnECable)
First time at this store and it was very nice. The clerk was very helpful and friendly explaining the menu options. Our smoothie was delicious. Will definitely be coming back.
Atmosphere: 5
Food: 5
Service: 5
Kathryn Catlin
Why is it I can order in the app for delivery and when the shop messes up I can’t get a refund. The “manager” on staff said I can’t do anything except tell the general manager. I said that works and went to hang up. I asked him if he wanted my number.
2 issues, 1. why have a manager who can’t fix order issues? 2. If I order what I paid for and they confirm the items were still at the store, why do they make me feel obligated to let them keep the money I spent.
The idiocracy of them always saying it’s a DoorDash issue infuriates me. I ordered in your app to avoid inflated DoorDash prices so you should be able to refund…..it’s your app! The talk tracks could literally be written out to help these 9 year old managers have a conversation with people.
Audrey Gaia-Paix
We ordered the Acai Berry Boost smoothies, which were delicious! I wonder if they have ever considered offering a smaller size smoothie, besides the kids' sizes. The regular size they offer is too big; I often end up throwing some of it away:-(
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Acai Berry Boost
Randy Dallaire
I've updated my review to be a bit less reflective of my one extremely poor experience. Over the last month or two I have returned to my trend of visiting TSC regularly. Apparently the food was just too good to resist. That being said, to avoid an experience like my previous one I have started ordering with the app and just picking up my order. However, all of the new faces have been kind enough and the food and smoothies have been delicious.
I will leave my previous experience below, but I wanted to update my rating and review to just be a bit more honest of my current feelings about my more recent visits!
Previous 1 Star Review: I just had a terrible experience at this location. I have been a regular here for months, 2-3 times a week. I will not be coming back.
I came in to order a smoothie and noticed the place was empty so i figured I wouldn't make them start up the grill, but then the employee said that they had been busy so I figured I would get a wrap, after ordering the employee angrily slammed the kitchen door open and immediately started complaining very loudly that she hates people, proceeded to tell another employee how I was a stupid customer and how much she "hates, hates, hates making food."
I'm not as much angry as I am confused, I mean, this is a cafe right? Am I not supposed to order items from the menu? It actually really hurt my feelings and I just felt very awkward and out of place. Like I said, I won't be coming back.
Overall I was happy with this location. The smoothie came out super fast and the wrap was shortly after. The food was hot and everything was as expected. Personally i thought the food was better than some other Tropical Smoothie locations. I also appreciated that all 3 employees i spoke to were friendly and smiled. Good job!
Atmosphere: 5
Food: 5
Service: 5
Amanda Gellings
If I could leave zero stars I would. We love tropical smoothie but have been extremely unhappy with our local franchise. We love to patronize local restaurants and are totally okay with having a mishap or two, however the last 5 times in a row we have ordered from Davison tropical smoothie we have received horrible service. We have had one or more items left out of our order and the people working are not friendly or wanting to provide quality service. When asking for a manager multiple attempts went without help. We are told, "she's not here, call back another time and speak with her" No one ever calls us back and they have acknowledged that the items are "still here" after we complain about missing them. I have never received such terrible service and can't believe they're still operating with such an attitude.
Atmosphere: 1
Food: 1
Service: 1
Beverly Hnatiuk
Top quality.
Atmosphere: 5
Food: 5
Service: 5
J. McDonald
I was a little skeptical coming to this Location because of the mix reviews. The staff was friendly my food and smoothie came out very fast. Everyone had a smile very friendly.
Pretty good smoothies
Hot inside, early May.
UPDATE: SAME AS BEFORE... Going in person will get you better food.. I just paid extra (delivery and extra toppings) and tipped 25%.. I got less toppings than normal .. going in person at least allows for you to SHOW the staff the missing paid for things.. this location will fix it. However, it's definitely annoying and time consuming.
Original Post:
This is a good location, I would love to give it 5 stars but even when I pay extra for toppings and extra ingredients the food/smoothies are about the same. I've even experienced where I add extra toppings and the item comes lighter than when I don't add/pay for the extras. Conclusion: If there were some consistency I would give a 5 star rating.
Apparently, "what kind of side do you want with that?" really means "Would you like to pay for a side?" I don't frequent Tropical Smoothie often, so I fell for it. I really did not want the side...
Atmosphere: 3
Food: 4
Service: 3
Terrific!
Atmosphere: 5
Food: 5
Service: 5
These ladies are fast and get you on your way....I love the healthy options! So deelish ❤️
Atmosphere: 5
Food: 5
Service: 5
First time at this store and it was very nice. The clerk was very helpful and friendly explaining the menu options. Our smoothie was delicious. Will definitely be coming back.
Atmosphere: 5
Food: 5
Service: 5
Why is it I can order in the app for delivery and when the shop messes up I can’t get a refund. The “manager” on staff said I can’t do anything except tell the general manager. I said that works and went to hang up. I asked him if he wanted my number.
2 issues, 1. why have a manager who can’t fix order issues? 2. If I order what I paid for and they confirm the items were still at the store, why do they make me feel obligated to let them keep the money I spent.
The idiocracy of them always saying it’s a DoorDash issue infuriates me. I ordered in your app to avoid inflated DoorDash prices so you should be able to refund…..it’s your app! The talk tracks could literally be written out to help these 9 year old managers have a conversation with people.
We ordered the Acai Berry Boost smoothies, which were delicious! I wonder if they have ever considered offering a smaller size smoothie, besides the kids' sizes. The regular size they offer is too big; I often end up throwing some of it away:-(
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Acai Berry Boost
I've updated my review to be a bit less reflective of my one extremely poor experience. Over the last month or two I have returned to my trend of visiting TSC regularly. Apparently the food was just too good to resist. That being said, to avoid an experience like my previous one I have started ordering with the app and just picking up my order. However, all of the new faces have been kind enough and the food and smoothies have been delicious.
I will leave my previous experience below, but I wanted to update my rating and review to just be a bit more honest of my current feelings about my more recent visits!
Previous 1 Star Review:
I just had a terrible experience at this location. I have been a regular here for months, 2-3 times a week. I will not be coming back.
I came in to order a smoothie and noticed the place was empty so i figured I wouldn't make them start up the grill, but then the employee said that they had been busy so I figured I would get a wrap, after ordering the employee angrily slammed the kitchen door open and immediately started complaining very loudly that she hates people, proceeded to tell another employee how I was a stupid customer and how much she "hates, hates, hates making food."
I'm not as much angry as I am confused, I mean, this is a cafe right? Am I not supposed to order items from the menu? It actually really hurt my feelings and I just felt very awkward and out of place. Like I said, I won't be coming back.
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
Overall I was happy with this location. The smoothie came out super fast and the wrap was shortly after. The food was hot and everything was as expected. Personally i thought the food was better than some other Tropical Smoothie locations. I also appreciated that all 3 employees i spoke to were friendly and smiled. Good job!
Atmosphere: 5
Food: 5
Service: 5
If I could leave zero stars I would. We love tropical smoothie but have been extremely unhappy with our local franchise. We love to patronize local restaurants and are totally okay with having a mishap or two, however the last 5 times in a row we have ordered from Davison tropical smoothie we have received horrible service. We have had one or more items left out of our order and the people working are not friendly or wanting to provide quality service. When asking for a manager multiple attempts went without help. We are told, "she's not here, call back another time and speak with her"
No one ever calls us back and they have acknowledged that the items are "still here" after we complain about missing them. I have never received such terrible service and can't believe they're still operating with such an attitude.
Atmosphere: 1
Food: 1
Service: 1
Top quality.
Atmosphere: 5
Food: 5
Service: 5
I was a little skeptical coming to this Location because of the mix reviews. The staff was friendly my food and smoothie came out very fast. Everyone had a smile very friendly.
Atmosphere: 5
Food: 5
Service: 5
Always stop in here when in town for a smoothie.
Atmosphere: 4
Food: 4
Service: 4
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