Jimmy John's
26417 Ford Rd, Dearborn Heights
(313) 278-5362
Recent Reviews
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The best tuna
Atmosphere: 5
Food: 5
Service: 5
Order the JJ Garg no lettuce tomato or onion got sandwiches had all of it on there . Called back they said they would remake the order they did so but this time they gave me a turkey slim Jim . The bigger lady that works Tuesday 2/25/25 at 7pm is garbage and needs to be let go .
Atmosphere: 1
Food: 1
Service: 1
Went in here this evening and let me tell you. The customer service was top tier. The manager is completely awesome and the staff were great. My food was fresh, fast and the manager truly the best. I forgot to ask his name but he definitely makes me wanna come back
Parking: Great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beach Club
I ordered 4 sandwiches and 3 drinks, one of the sandwiches was a slim tuna with mayo I got a regular tuna sub with nothing on it DRY. 1 drink was missing. And to top it off I ordered lunch at 11:15 it finally showed up at 12:30. ?
Fully told me they were closed at 830 so they didn't have to work
Atmosphere: 1
Food: 1
Service: 1
Went in to order a party box and had the best customer service experience. Everyone was so friendly and helpful. This facility is always very clean too.
Atmosphere: 5
Service: 5
Ordered 2 subs this afternoon-quick service, courteous employees and subs were awesome. Kudos to the new girl, I think she said it was her 1st day, she exuded positivity and gave me compliments that made my day. Wish there were more bubbly employees like her.
Atmosphere: 5
Food: 5
Service: 5
Four thin pieces of bacon on my BLT every time. I go to the JJ in Livonia a lot and they give a respectable amount. I’m eating 85-90% bread. Like others say, this location sucks. With so many one star reviews you’d think they reflect on it a bit and change. If only.
Took over an hour for my delivery, which came short the potato chips I was charged for. Had manager call me back to apologize and offer me free lunch after major hiccup...when I called 2 days later get offer they refused. Store Manager Kara said she couldn't do it if I wasn't in the "black book." So they never honored fix. it’s all my fault. If I had any senses I wouldn't pay $15 for a cold cut sandwich and potato chips...I am the sucker. Kara is a miserable person
Atmosphere: 1
Food: 1
Service: 1
Great subs
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Delivery tends to take well over an hour (multiple experiences), items frequently missing
Food: 1
Service: 1
-Atmosphere-Was typical, seemed clean and was pretty empty to be honest.-Service-Could have been better, I had to wait for a receipt and didn’t even receive a bag with my two sandwiches but the line cooks did make them fast and accurately.-Food-The food was good, made fast, and fresh to order3.5/5 would say to stop by if you want a quick lunch.
Atmosphere: 3
Food: 4
Service: 3
I couldn't even get my order taken over the phone because the man was so rude and disrespectful. I am highly pissed and disappointed. Whomever answered the phone tonight, needs to be immediately removed. Customer service is not for them.
Yeah this location sucks, no consistency whatsoever. In the past I’ve waited upwards up an hour to wait for a sandwich delivered. Just had basically a vegetable sandwich with amount of meat put on mine today and I’m just no longer going to use this location. Get it together.
Atmosphere: 1
Food: 1
Service: 1
Ordered a chicken wrap they poured a entire bottle of dressing on it it's not even edible everything is soggy and soaked there's more dressing on here than anything mixed with mayo on top of that my order was late and they literally put one napkin in here it says plural napkins on the website
Atmosphere: 1
Food: 1
Service: 1
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