Starbucks

26650 Ford Rd, Dearborn Heights
(313) 565-0404

Recent Reviews

Maia Cataldo

Two days in a row I went there and they aren’t open when they said they are, I even called the front desk to make sure they opened at 8 and 8:10 lights are still off and no sign of opening!

Fatima Moussa

Worst Starbucks needs to go out of business. Drinks taste like dirty water

Chan Chandier

Nasty ingredients full of sugar. Calls for ending your life 30 years earlier . Better off getting cleaner ingredients at qahwa houseDietary restrictions: All terrible ingredients

Dean Politis

This Starbucks has the rudest employees. I completed my order with their app a few minutes before I arrived when I saw there was not a long line. When I got to the drive thru, there were no cars. I indicated that I had a mobile order. I was scolded by the person on the other end that they just received my order and that I should order at least 10 minutes ahead of time and that she was all by herself. I am not sure why it mattered if she had my order already.Last year, I had an issue where I was told to reenter the line after already waiting a half hour in line. They had my food order which they gave me, but not my drink order. The line was twice as long now and they were closing in a half hour. I asked why they couldn't give me my drink now. All I got was that if I didn't get out of line, they couldn't give anyone else their drink. They knew what I ordered, but for some stupid reason they couldn't make it. All I got, was to go to the back of the line and probably wait a half hour for them to close and I wouldn't get my drink anyways. I had to call customer service to cancel the drink order.I have never had issues like this at any other location. If I can, I usually try to avoid this location even though it's the closest to my house.

Atmosphere: 1

Food: 5

Service: 1

Lexie Wilcox

I encourage people to shop local

Atmosphere: 1

Food: 1

Service: 1

Ali Mounir

Garbage

Atmosphere: 1

Food: 1

Service: 1

Shanira Clark

The two ladies on shift today and the gentleman was so nice. I went for a target exclusive Starbucks cup they was just putting on shelves I asked and they gave it to me with no issue. It was well worth the $21 and 25 minute trip! Thank you guys so much!

Atmosphere: 5

Food: 5

Service: 5

Zahraa Alz

This place takes FOREVRR!!!! There are 5 workers and all seem to be doing online orders and drive through orders. Don't bother getting down because you'll be waiting for 15+ minutes for your order. It seems like all Starbucks locations work on online orders first so do that before going!

Atmosphere: 4

Food: 2

Service: 1

Yasmine Amad

Koko was sooo sweet she made me feel very welcomed and nice everyone on the night shift is very great to

Atmosphere: 5

Food: 5

Service: 5

Jason Costello

OK stuff. ? you could get ya some.

Atmosphere: 2

Food: 3

Service: 3

Michael Beydoun

Bad management short staff long wait blender dont work very lazy staff

Ahmed Sahli

I came at 7:50pm and they told me that they are closed, while they close at 8pm. Kids!

massa alshamaa

They don’t even know how to make the drinks, my coffee was milk with a side of coffee, they missed half the ingredients that I added, and they’re rude

A B

The worst and slowest customer service, how are they still in business

Krisydra Hunter

I have been to this Starbucks many times over the last couple years and, every time, the drive thru is unbearably SLOW. Just now, I only had 4 cars in front of me and it took a half an hour just to order. Another 5-10 minutes for my order with only one person in front of me.The line is always insanely long, too long for even the parking lot. I think the people that say this one is fast have not been to many Starbucks... or maybe even only this one. I've lived in many states and been to many and this is so slow I often just leave.On a positive note, the employees always seem very nice and friendly. The orders are made correctly. I would come here a lot more frequently it if wasn't an hour of time spent just to get a couple Frappuccinos...

Atmosphere: 3

Food: 4

Service: 3

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