Starbucks
26615 Ford Rd, Dearborn Heights
(313) 570-1577
Recent Reviews
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There's coffee and Starbucks things. Would recommend this location.
Atmosphere: 4
Food: 4
Service: 5
The customer service is always great they're always friendly in the morning the only thing is they need to keep the same barista because you never get the same drink twice and I order the same thing every day sometimes I have to order two to make it taste right in one
Atmosphere: 5
Food: 4
Service: 5
Ordered light ice, got coffee full of ice. More ice in the cup then the drink itself. Then ordered caramel frap no coffee, and that was messed up. Very poor service & not friendly while in the store. Disappointed for my 1st visit to be like this here.
Atmosphere: 1
Food: 1
Service: 1
The coffee here is never consistent. I order the same thing everyday and get a different tasting drink each time.
Food: 1
Service: 1
Horibble service go somewhere else
Atmosphere: 1
Food: 1
Service: 1
Wonderful staff, if I recall correctly Katelyn took my order and was great and the nice young gentleman with the glasses and twists/locs was very kind. My sandwich was also very tasty🙏
Atmosphere: 5
Service: 5
This location has the nicest workers and they seem to have a lot of fun here. Very welcoming. I came one night and the three girls working were having a funny conversation, very amusing to see them have fun with their job. The lady with the red hair was very helpful with recommendations.
Atmosphere: 5
Food: 5
Service: 5
I’m there every day and today someone stole my car keys inside Starbucks store and I asked Starbucks for help to check the camera they refused
Service: 1
This store is my favorite to stop by at! Workers are very friendly and helpful. I was trying to decide what I should get my daughter and the barista recommended a vanilla bean with raspberry syrup! She loved it and now my wallet has never been the same LOL. I now go out of my way to go to this location
Atmosphere: 5
Food: 5
Service: 5
I tried to place my order in the drive through and was asked to repeat myself multiple times (usually i don’t mind but this makes a difference later on). We ordered two venti drinks and were given one grande and one 3/4 full venti cup with no ice even though i said i wanted it iced multiple times. when i asked the employee about the drink she took it to the sink and filled it with what i assume was sink water (as it looked even lighter and tasted watered down) and still no ice. She was rude the entire time, didn’t say hi, and acted like the mixup was my fault to begin with. I understand things happen and didn’t fault them for that initially but at least own up to your mistakes and try to make things right instead of feeding someone tap water. I also tried to get a refund through corporate but because they didn’t give me my receipt (even after i asked what i paid for) i was told there’s nothing they can do.
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
My brother and I went into the Starbucks. We are two African-American people. The young lady behind the counter has on a pink headband. She saw my brother and I come in there together. I ordered a seven dollar frappe he asked for a cup of water. This young lady was of another race and told my brother that he needed to buy something. I walked over to the young lady and told her that I wanted to have a cup of water and then I said this is ridiculous that you see him with me and he has to ask you for a cup of water and you deny him. while my brother and I was sitting down waiting for the drink to be prepared, we were sitting next to a Caucasian man who had a cup of water. He was very pleasant and very nice. He told us they didn’t give it to us because we were black. I didn’t say anything I didn’t do anything. She called us to get my drink. I walked over to the counter and grab my drink and upon leaving The so-called manager told me that I need to watch how I talk to her that I should’ve spoke to her that way. I didn’t say anything to that young lady, so I called a few minutes later asking for the general manager’s name she put me on hold she came back to the phone and asked me what’s wrong. Is there anything I can help you with and I said no it’s not She say are you sure are you positive? She knew who I was long story short this is a racist Starbucks and I am going to be calling the general manager and Starbucks corporation on this store. It’s really sad in 2025 when young women still judge black men by how they look.
Atmosphere: 1
Food: 1
Service: 1
Go anywhere else but here
Atmosphere: 1
Food: 1
Service: 1
Christina, the manager is so rude and unprofessional did not help at all
Terrible. Terrible. Go to small businesses coffee shop.
Atmosphere: 1
Food: 1
Service: 1
Great staff
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