Subway
25854 Ford Rd, Dearborn Heights
(313) 278-2782
Recent Reviews
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Not gnna lie I think it’s time this subway packs it up. Went there for a sub cookies and pizza and EVERYTHING was stale and old. They not even trying anymore. Just shut down
Food: 1
I usually don’t write many reviews unless they are worth it, but I came in a little after 4 PM And the Young lady, I’m not sure what her name is was absolutely wonderful very welcoming and kind. Great customer service food was good super clean as well
Atmosphere: 5
Food: 5
Service: 5
I ordered EXTRA MAYO, onions, olives and Chipotle sauce. It came DRY no mayo, no union's like 2 olives no jalapeños not toasted or cut in half. I called the store he said, you can come back I can give you a side of mayo. I said what about the rest of my sandwhich??? Abd im already home! He said we'll do better next time...🤨🤨 are u SERIOUS??? No remake offer, no percentage off next time? Yeah, it a no for me! Pass this place up!! 💯
Atmosphere: 4
Food: 1
Service: 1
Today at about 1:30 pm. I arrived in this Subway, they only had wheat bread. The bread was hard, so the server said she would warm it up in the oven. I bought 2 sandwiches. When I got home, I ate mine, picking off the hard bread but my son refused to eat his sandwich. I took his back and they refused to make a new sandwich, saying it's been 2 hours and I shouldn't have taken it for two hours! I don't know if this store is under new management, but in the past, the men were friendlier. The 2 women today had horrible attitudes, I will never come back to this restaurant again!!!
Food: 1
Service: 1
A really good place to eat and get snacks like foot long cookies pizzas subways subs
Visited the Subway on Ford Road in Dearborn Heights on September 8, 2025, around 3:30 PM. Unfortunately, the staff member she’s serving us had a noticeable with very bad attitude and was not welcoming, which led us to leave without completing our order. Owner can check camera and listen to how she has attitude . I hope the service can be improved in the future.
Atmosphere: 1
Service: 1
There bread was stale, not fresh.
Atmosphere: 1
Food: 1
Service: 1
incredible place, always gives great food portions and is clean.
Atmosphere: 5
Food: 5
Service: 5
They have the best customer service in the area The general manager is awesome. The staff is wonderful. I enjoy the quality of their ingredients. Very fresh always
Atmosphere: 5
Food: 5
Service: 5
Called before they close to put a large catering order to pick by 9:45 am. Staff was very friendly.
Dietary restrictions: They offer Halal option
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Delite, Black Forest Ham Egg & Cheese Wrap
Restaurantji Recommends
Swati was very helpfu the salad was perfect. I went to one and they did not chop the salad she did very nice and professional
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rotisserie-Style Chicken
Shoutout to Swati! She makes great chopped salads 🥗
Atmosphere: 5
Food: 5
Service: 5
I have started to come more often and this place is really good at making the sub u want. When I put extra they actually put extra . Service is smooth and quick.
Atmosphere: 5
Food: 5
Service: 5
Had two catering orders from this location. The service was really smooth and quick. Swati Patel did an amazing job with the orders. They were put neatly in the box with all sides included. Orders were ready on time!
Atmosphere: 5
Food: 5
Service: 5
The worst subway I have ever visited in my life There was a young guy helping us me and my friend we were chatting if we should Dine in the guy said don't Make a mess I just cleaned up the tables I have never experienced such a thing like this in any restaurant in the USA in my entire life that's not how you talk to customer such a shame So rude. He was rushing me up Answer me with short answers I will Never come back again.
Service: 1
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