CAN NEVER GET AN ORDER CORRECT! HOW ANNOYING YOUR TICKET IS CORRECT BUT SOME HOW EMPLOYEES CANNOT READ! Why do keep taking orders when you have 6 people waiting and continue helping others to serve the ones waiting and paid for cold food!! HATE THIS LOCATION.
Atmosphere: 1
Food: 1
Service: 1
Madison VanWolde
Placed an order online for breakfast. The app does not allow you to order the big breakfast with bacon instead of sausage, so we asked at the speaker if they would substitute it. they refused to do it, and got very rude with us when they told us it wasnt possible. never coming here AGAIN. we got a refund for our order and went elsewhere.
Atmosphere: 1
Service: 1
Tim Swift
Waited 10 mins to place order at drive thru . Had to call the store to get someone to take order. Cashier needs to find a job she likes and treat people with respect be I'm not same skin color . And make shake was not chocolate like I ordered. To the 2 younger girls working last window better think before you open you're mouth
Isabelle Bembas
I'd leave 0 stars if I could. Ordered ahead, waited in 1 lane and for 15 minutes while they continually said 1 second. The other drive thru line is getting helped, I give up and go inside because I either want a refund or food. Nobody working up front, nobody to talk to. I check in for in store and wait another 10 minutes for the food. So much for a quick trip. Restaurant was also FILTHY, trash everywhere, every table dirty. Disgusting
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Mcchicken
Sum Huynh
Usually have no issues at this McDonald’s. But recently been having consistent wrong orders received and wrong items even on the remake order.
Atmosphere: 1
Food: 1
Service: 2
Mary Webster
Service always takes a ridiculously long time even when no one is in line and you’ve ordered ahead on the app. Absolutely frustrating and pointless and the people who work there do not care.
Jay Jay
Wouldn’t recommend if u was starving
Atmosphere: 2
Food: 3
Service: 2
Mars Williams
My daughter ordered off their mobile app and said no pickles because she is ALLERGIC they still added pickles we live kinda far from them and i just got off of work so she just decided to give the food to her younger brother and cooked something fast at home she also ordered a flurry and it wasn't even mixed they just threw the toppings ohere when i called about and ask for the manager he was very rude and responded with "well you shouldn't have at it"
Atmosphere: 1
Food: 1
Service: 1
Mark Collins
By far the worst McDonald's in the Lansing area. Pull up to the speaker, no one greets or asks for my order. Waited 15 min to get my food. It was not busy.
Atmosphere: 1
Food: 1
Service: 1
Patience Miller
I waited in the Drive-Thru only to find out that their shake machine was down so I left.
I was just picking it up for a friend. I haven't had a bite of fast food in 3 years. But I just went to the drive-thru and gave them a number and her name and lesson 8 minutes I had her entire order it was really quick and easy.
Atmosphere: 5
Food: 1
Service: 5
Gage Wallis
The employees at this location are not great. No matter your order or how busy they are they always want you to pull up to a wait spot. And then half the time they will forget you until you go inside and tell them you have been waiting and then they will finally give you your food. It happens far too often and have made me late on my work breaks when I go thinking I will get my small order quickly.
Atmosphere: 2
Food: 3
Service: 1
Sam Brown
3 tries for 1 large black coffee with 3 creams on the side.This is the second time this has happened
Food: 1
Service: 1
Dominic Michel
Had to wait about 15 minutes for a medium fry and a daily double but they were seriously understaffed. Maybe someone can help them out?
Atmosphere: 3
Food: 4
Service: 1
chase grover
Ordered for an in store pick up, was there within minutes as I do not live far. I pick up the order and literally everything was already cold. Like It was refrigerated. That aside whoever they have assembling sandwiches shouldn't be doing it. The sloppiest mess of a burger I've ever had.
CAN NEVER GET AN ORDER CORRECT! HOW ANNOYING YOUR TICKET IS CORRECT BUT SOME HOW EMPLOYEES CANNOT READ! Why do keep taking orders when you have 6 people waiting and continue helping others to serve the ones waiting and paid for cold food!! HATE THIS LOCATION.
Atmosphere: 1
Food: 1
Service: 1
Placed an order online for breakfast. The app does not allow you to order the big breakfast with bacon instead of sausage, so we asked at the speaker if they would substitute it. they refused to do it, and got very rude with us when they told us it wasnt possible. never coming here AGAIN. we got a refund for our order and went elsewhere.
Atmosphere: 1
Service: 1
Waited 10 mins to place order at drive thru . Had to call the store to get someone to take order. Cashier needs to find a job she likes and treat people with respect be I'm not same skin color . And make shake was not chocolate like I ordered. To the 2 younger girls working last window better think before you open you're mouth
I'd leave 0 stars if I could. Ordered ahead, waited in 1 lane and for 15 minutes while they continually said 1 second. The other drive thru line is getting helped, I give up and go inside because I either want a refund or food. Nobody working up front, nobody to talk to. I check in for in store and wait another 10 minutes for the food. So much for a quick trip. Restaurant was also FILTHY, trash everywhere, every table dirty. Disgusting
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Mcchicken
Usually have no issues at this McDonald’s. But recently been having consistent wrong orders received and wrong items even on the remake order.
Atmosphere: 1
Food: 1
Service: 2
Service always takes a ridiculously long time even when no one is in line and you’ve ordered ahead on the app. Absolutely frustrating and pointless and the people who work there do not care.
Wouldn’t recommend if u was starving
Atmosphere: 2
Food: 3
Service: 2
My daughter ordered off their mobile app and said no pickles because she is ALLERGIC they still added pickles we live kinda far from them and i just got off of work so she just decided to give the food to her younger brother and cooked something fast at home she also ordered a flurry and it wasn't even mixed they just threw the toppings ohere when i called about and ask for the manager he was very rude and responded with "well you shouldn't have at it"
Atmosphere: 1
Food: 1
Service: 1
By far the worst McDonald's in the Lansing area. Pull up to the speaker, no one greets or asks for my order. Waited 15 min to get my food. It was not busy.
Atmosphere: 1
Food: 1
Service: 1
I waited in the Drive-Thru only to find out that their shake machine was down so I left.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
I was just picking it up for a friend. I haven't had a bite of fast food in 3 years. But I just went to the drive-thru and gave them a number and her name and lesson 8 minutes I had her entire order it was really quick and easy.
Atmosphere: 5
Food: 1
Service: 5
The employees at this location are not great. No matter your order or how busy they are they always want you to pull up to a wait spot. And then half the time they will forget you until you go inside and tell them you have been waiting and then they will finally give you your food. It happens far too often and have made me late on my work breaks when I go thinking I will get my small order quickly.
Atmosphere: 2
Food: 3
Service: 1
3 tries for 1 large black coffee with 3 creams on the side.This is the second time this has happened
Food: 1
Service: 1
Had to wait about 15 minutes for a medium fry and a daily double but they were seriously understaffed. Maybe someone can help them out?
Atmosphere: 3
Food: 4
Service: 1
Ordered for an in store pick up, was there within minutes as I do not live far. I pick up the order and literally everything was already cold. Like It was refrigerated. That aside whoever they have assembling sandwiches shouldn't be doing it. The sloppiest mess of a burger I've ever had.
Food: 1
Service: 1