Very very rude. My partner ordered a large drink (and tipped), took one sip, and did not like it, said it tasted very watered down. They asked if it could be remade in a SMALLER SIZE without bubbles and were told they'd have to pay full price for both drinks, no apologies given. Extremely rude, the drink was awful tasting as well. Will not return.
Atmosphere: 1
Food: 2
Service: 1
Logan Wier
This is my first Boba tea, and I loved itKid-friendliness: I'm 12 and they were friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bubble Tea Superman
Sarah H
I wish I could give this place 0 stars. Stopped in yesterday and there was a young lady working. She was rude and not welcoming at all. Ordered a cherry latte which she made in less than 2 minutes. The latte tasted burnt and was seriously inedible. I brought this to the employees attention and asked if I could just have a regular coffee or my money back. She refused to do this! She claimed this was the rules from management. I have never in my entire life heard of a business policy like this. Before writing this review, I reached out via email to manager to give them another chance to make this right. The manager still did not offer a new coffee or my money back! I'm shocked and will be spreading word around town about my horrible experience.
Atmosphere: 1
Food: 1
Service: 1
Colleen Reid
The Best Boba! I go every Friday.
Atmosphere: 5
Food: 5
Service: 5
Donna Leinberger
The food and tea was fantastic. Even though we ate in, we felt we should have taken it somewhere else. There are no bathrooms! Even for customers. Didn't feel very welcome. The Big Pig sandwich was amazing.
Atmosphere: 4
Food: 5
Service: 4
Lee Williams (Lee Ann)
My daughter who is 13 went in there to get a drink Saturday. She had a $20 bill her drink was $5 and some change. They have her $4 back. I call up there because I was at work and she was embarrassed about it because she is young. I got told I have to wait tell the owner (Tessa) counts the drawer in the morning. So I call today talk with someone on the phone they called the owner and the owner said I had to have a receipt ( well the don’t give receipt out. Only upon request) I would say her being there when I called should have been enough of a receipt. To me she is try to take advantage of you kids. But wait that’s not it I get the owner (Tessa) to call me. I explained all of this. She then offers to give the $10 back but ONLY if my 13 year old comes in Thursday at 11am. This is a school day I explain this to her. She said that’s the only way. I said She has school she can’t be there at 11am. She said that’s the only time she will be there. I said, So the only way my 13 year old can get the $10 back is if she misses school. She said yes because she wants to apologize to her in person and she didn’t care that she had to be in school.So Tessa can keep the $10 because my kid’s education is more important than $10. Tessa must not have any kids because No parent would say that a child has to come in at 11am on school day to get $10. I guess she should also stop using the school child to run her business since education is such an inconvenience for her.Very disappointing in a business that is in Tawas. We are supposed to be Tawas proud and support each other.
Atmosphere: 1
Food: 1
Service: 1
Ella H.
I have really good memories going here with my grandma. The staff are super nice and there are always a ton of seats inside in case you need to cool off. This time, I thought the bubble tea could have used just a pump more of syrup, but that’s now an upcharge. The lychee bubbles I got were spot on in flavoring, though
Dawn
My bubble tea was hella good. Fast internet too :D
Atmosphere: 5
Food: 5
Service: 5
Kelly P.
This place is great. Staff is helpful. Sometimes they get a little busy but they still keep a smile on their faces. Great little spot. Only downfall is no bathroom.
Knight Rider
It is amazing I have fresh lemon with strawberry bubbles it's sooooo good and make a special drink support our local small business.
I come every two weeks, the service is so great ?. The teas are amazing, I recommend this for all tea loversKid-friendliness: The people working there are so nice?
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Small Pot of Tea
Chandra Green
It was good for a long time used same debit card always never got charged more blond lady tells me because my card is to thick and card reader won’t take because it’s metal she has to type it in and it will be charged 3%.
Mariomarie D
Not a fan of the bubble tea recipe here for just traditional black tea with cream and tapioca pearls. It tasted like straight cream (so almost flavorless) and a tiny tiny splash of tea. The drink was also almost pure white in the cup. Kinda the opposite for flavors of a tea based drink.To make sure I wasnt crazy I had all 3 of us in the group try it, and we all agreed. Since I have a house nearby i really was hopimg it would be a hit, oh well.I will give a positive note and two stars though for the girls working that day. They were very sweet and helpful. So service wasn't the issue just the actual drink.
Sara Boyer Sheridan
Delicious coffee/tea. Lots of options as well. Comfortable atmosphere and right in the middle of the town.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Small Pot of Tea
Chantal P.
Four of us went in yesterday, no one was around. We talked about what we wanted for 5 minutes then waited for service. We head someone talking in the back room, and she showed up a few minutes later on her cell phone. We asked her for our orders, she told us she didn't have certain bubbles to make the features advertised on the feature board. Then she started talking to someone on her phone about a credit card charge and walked away to the back room. We were like what the heck, she didn't even start our order. When your spending $5+ per drink you expect service to be better than dismissive.
Very very rude. My partner ordered a large drink (and tipped), took one sip, and did not like it, said it tasted very watered down. They asked if it could be remade in a SMALLER SIZE without bubbles and were told they'd have to pay full price for both drinks, no apologies given. Extremely rude, the drink was awful tasting as well. Will not return.
Atmosphere: 1
Food: 2
Service: 1
This is my first Boba tea, and I loved itKid-friendliness: I'm 12 and they were friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bubble Tea Superman
I wish I could give this place 0 stars. Stopped in yesterday and there was a young lady working. She was rude and not welcoming at all. Ordered a cherry latte which she made in less than 2 minutes. The latte tasted burnt and was seriously inedible. I brought this to the employees attention and asked if I could just have a regular coffee or my money back. She refused to do this! She claimed this was the rules from management. I have never in my entire life heard of a business policy like this. Before writing this review, I reached out via email to manager to give them another chance to make this right. The manager still did not offer a new coffee or my money back! I'm shocked and will be spreading word around town about my horrible experience.
Atmosphere: 1
Food: 1
Service: 1
The Best Boba! I go every Friday.
Atmosphere: 5
Food: 5
Service: 5
The food and tea was fantastic. Even though we ate in, we felt we should have taken it somewhere else. There are no bathrooms! Even for customers. Didn't feel very welcome. The Big Pig sandwich was amazing.
Atmosphere: 4
Food: 5
Service: 4
My daughter who is 13 went in there to get a drink Saturday. She had a $20 bill her drink was $5 and some change. They have her $4 back. I call up there because I was at work and she was embarrassed about it because she is young. I got told I have to wait tell the owner (Tessa) counts the drawer in the morning. So I call today talk with someone on the phone they called the owner and the owner said I had to have a receipt ( well the don’t give receipt out. Only upon request) I would say her being there when I called should have been enough of a receipt. To me she is try to take advantage of you kids. But wait that’s not it I get the owner (Tessa) to call me. I explained all of this. She then offers to give the $10 back but ONLY if my 13 year old comes in Thursday at 11am. This is a school day I explain this to her. She said that’s the only way. I said She has school she can’t be there at 11am. She said that’s the only time she will be there. I said, So the only way my 13 year old can get the $10 back is if she misses school. She said yes because she wants to apologize to her in person and she didn’t care that she had to be in school.So Tessa can keep the $10 because my kid’s education is more important than $10. Tessa must not have any kids because No parent would say that a child has to come in at 11am on school day to get $10. I guess she should also stop using the school child to run her business since education is such an inconvenience for her.Very disappointing in a business that is in Tawas. We are supposed to be Tawas proud and support each other.
Atmosphere: 1
Food: 1
Service: 1
I have really good memories going here with my grandma. The staff are super nice and there are always a ton of seats inside in case you need to cool off. This time, I thought the bubble tea could have used just a pump more of syrup, but that’s now an upcharge. The lychee bubbles I got were spot on in flavoring, though
My bubble tea was hella good. Fast internet too :D
Atmosphere: 5
Food: 5
Service: 5
This place is great. Staff is helpful. Sometimes they get a little busy but they still keep a smile on their faces. Great little spot. Only downfall is no bathroom.
It is amazing I have fresh lemon with strawberry bubbles it's sooooo good and make a special drink support our local small business.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bubble Tea Superman
Restaurantji Recommends
I come every two weeks, the service is so great ?. The teas are amazing, I recommend this for all tea loversKid-friendliness: The people working there are so nice?
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Small Pot of Tea
It was good for a long time used same debit card always never got charged more blond lady tells me because my card is to thick and card reader won’t take because it’s metal she has to type it in and it will be charged 3%.
Not a fan of the bubble tea recipe here for just traditional black tea with cream and tapioca pearls. It tasted like straight cream (so almost flavorless) and a tiny tiny splash of tea. The drink was also almost pure white in the cup. Kinda the opposite for flavors of a tea based drink.To make sure I wasnt crazy I had all 3 of us in the group try it, and we all agreed. Since I have a house nearby i really was hopimg it would be a hit, oh well.I will give a positive note and two stars though for the girls working that day. They were very sweet and helpful. So service wasn't the issue just the actual drink.
Delicious coffee/tea. Lots of options as well. Comfortable atmosphere and right in the middle of the town.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Small Pot of Tea
Four of us went in yesterday, no one was around. We talked about what we wanted for 5 minutes then waited for service. We head someone talking in the back room, and she showed up a few minutes later on her cell phone. We asked her for our orders, she told us she didn't have certain bubbles to make the features advertised on the feature board. Then she started talking to someone on her phone about a credit card charge and walked away to the back room. We were like what the heck, she didn't even start our order. When your spending $5+ per drink you expect service to be better than dismissive.