McDonald's
17921 E 9 Mile Rd, Eastpointe
(586) 772-1311
Recent Reviews
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Unfortunately not as great as it previously was
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Sausage, Cheeseburger
Terrible can’t get nothing right unfortunately
I usually don’t have problem with this location. Food was running low. I ordered a med Carmel frap, fill up half way. But what really bothered was that it was okay to have Rowdy teenagers in the play around. Saying awful language around little ones. Play fighting in there. There was an altercation with an adult and one of the teenage in the lobby. Not one worker decided to step in besides one. The man was gonna throw a chair at the teenager. They finally kicked out the teenagers. No manger in sight
Place isn’t safe to dine in
Atmosphere: 1
Food: 2
Service: 2
Not a good location
Atmosphere: 1
Food: 1
Service: 1
Absolutely abysmal
Atmosphere: 1
Food: 1
Service: 1
Average. Sometimes they only have Sprite. No whipped cream for frappes other times. No hot mustard once for nuggets. Systems were down once they refused to bust out a calculator & add up tax on a 6$ online value meal. (Just went down the street, they were happy to have the business).
Nuggets are always delicious, fries are usually pretty good.
From what I’ve gathered, it sounds like management may need to figure out ordering & the customer’s experience would improve immensely.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Hamburger Happy Meal
First of all the app wouldn't work at their location so had to order at drive thru when I got the order. Food was missing items (no cheese on big Mac for example) pop had no ice at all no cup holders for the 5 drinks with my order
Food: 1
Service: 2
They are terrible they are selling raw hamburger I’m 7 months pregnant and not into a raw burger they are going to kill somebody I need to see who I can speak to they don’t answer the phone I am pissed
Went up there and ordered my food female order was laughing was not professional seemed like the head person was immature grown-up agreeing with all the kids not good business and by the way, I was an army cook 92golf unacceptable experience. Nobody should be made fun of going through a drive-through.
They have improved so much!! I use to travel if I wanted McDonald's, now I go around the corner! Give them another shot!
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Asked for fresh food fries was so old & cold
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: French Fries, Fish, Big Mac Meal, Apple Pie
Great fast food meal
Atmosphere: 4
Food: 4
Service: 4
Day shift manger today was totally unprofessional. Been a customer for over 40 yrs. Will never go back.
Atmosphere: 1
Service: 1
If i could give no stars I would. This is the absolute worst McDonald's EVER! I have so many complaints and literally everyone I know that's been to this store location has a bad experience . They need to fire everyone and rehire .retrain.or just close this place 👎👎
Atmosphere: 1
Food: 1
Service: 1
Lady at the cash register was mumbling and seemed to be getting annoyed when I couldn’t hear her, plus they had no change to give back so lost almost a dollar and at that they charged me for a large but gave me a medium and tried the claim I asked for a medium. They also didn’t give me a straw and their drink section was a complete mess with no straws and napkins everywhere.
Atmosphere: 2
Food: 2
Service: 1
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