Popeyes Louisiana Kitchen

18592 E 9 Mile Rd, Eastpointe
(586) 510-1040

Recent Reviews

Niki Ann Lipsky

Sandwiches are half the size they used to be. And i waited forever for just a sandwich and fries while the employees were screaming at each other

Atmosphere: 1

Food: 2

Service: 1

Ryan Wise

Ordered through the Popeyes App directly for a delivery of $78.47 worth of food. Delivery driver arrives and says “Did the store call you? They said they didn’t have the $17 meal you ordered and they’d refund you.” So I call the store. “We don’t issue refunds here.” Is what I’m told. “So what are you going to do to rectify the missing food?”Manager says “Nothing you have to go through the app you used.” My response. “I used the Popeyes App. How is that NOT YOU, the POPEYES restaurant?” Again refusing to help told me I could call the police should I feel the need.The red flag should have been my credit card company who called me asking if it was fraud. DO NOT order from this Popeyes they should be closed.

Service: 1

Recommended dishes: Fries, Wings, Spicy Chicken Sandwich

Tiffany Irvin

This Location should be Closed down!! Management and Employees are not keeping this place up, Customer Service and Cleanliness is Horrible!!

Barbara V

I went through the drive-through. The young lady had attitude. I spent $34.00 and didn't receive a receipt, utensils, or napkins. Chicken sauce ran all through my bag. I pulled into the parking area and went inside to get more attitude from the manager. All I wanted was acknowledgment of a mistake and something I read on the speaker. If you don't receive a receipt, you will receive something for free. The manager young laughed and said, "Oh, that's old. In other words, you only get a receipt and your missing utensils, that's it. I told them you don't have to worry about me patronizing this establishment again. They need to take that sign down if they're not going to acknowledge it. It's deceiving. ??

Food: 5

Service: 1

Recommended dishes: Chicken Wings

D.L. Gordon

Staff is rude. Wait is extremely long.

Atmosphere: 1

Food: 2

Service: 1

Jayson Bingham

Very slow service

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Spicy Chicken Sandwich

Sara Streeter

The Food Was Not Hot & The Cashier Had A Bad

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Fries

Ken Phillips

Fish was nasty that's all I could get because they had no chicken sandwiches or shrimp

Food: 1

Service: 1

Recommended dishes: Classic Chicken Sandwich

Julianna Shellnut

-First off unprofessional (Rude)- Food was cold-All items had something missing or did NOT match the order.Restaurant did not mention that the frozen machine is not "Running" and proceeded to let me walk out without accommodating me with an option to pick a different drink-Could not refund me in person at counter.The place overall was filthy...

Atmosphere: 1

Food: 1

Service: 1

Nicole Jorah

The food was very fresh and the cashier was polite.

Food: 5

Service: 5

Recommended dishes: Famous Chicken Sandwich, Mashed Potatoes, Classic Chicken Sandwich

Lillie F.

I really enjoyed this Popeye's the food was hot. It was fresh and the associates. Did their job getting you out with your

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Famous Chicken Sandwich, Mashed Potatoes, Chicken Wings

Danny Nasuti

It takes a special type of incompetence to run a restaurant this poorly. Be prepared to wait 30+ minutes at any given time of the day, even when no one else is there.

Service: 1

Elena

I ordered a fish sandwich for delivery and they sent me a chicken sandwich? I can't eat chicken and they won't answer their phone, so I can't even get a solution or anything. Ridiculous.

Food: 1

Mike Ludvigson

The people who work there are worthless. Can't get an order right to save their lives. Probably safe to say they'll be working at this caliber for their entire lives, expecting more and screwing the rest of us. This was the last time there for me. F 'em.

Food: 1

Jeremy Burkett

Horrible service and food still cold after i asked polity for fresh hot food.

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