The Eastgate one stopped taking coupons online so I guess this is my new Subway.Goated order: BMT on toasted Italian herbs & cheese bread, pepper jack, every veggie except green pepper and cucumber (sometimes too watery), Baja chipotle + honey mustard + buffalo sauce, black pepper + oregano
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Ultimate B M T
Chasity Westbrooks
Shanoi was awesome and made me a delicious sandwich
Atmosphere: 5
Food: 5
Service: 5
Iguan Vernon Rodgers Sr
Great food
Diane Miley
We come here often.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
Bev “Bev”
How in the hell you place an order for Toasted wheat bread turkey sub and get WHITE BREAD AND THE NEXT sub I ordered the ingredients is on the wheat bread not toasted the order was all jacked up and the other sub I ordered was on wheat bread not toasted and the turkey and all the ingredients is on that sub I tried calling them they would answer the phone but hang it right up , then they didn't answer the phone at all. Wanted my money it's a shame, East pointe, Michigan Subway on Gratiot, oh this was Friday September 27,2023 Doordashed my lunch had to throw it away, I'm glad I didnt have my car. Rate a 0 zero ...
Atmosphere: 1
Food: 1
Service: 1
Nathan Kaganac
I went in on 7/23/23 at 12:33 pm the ladies there was rude and didn’t care about customers we brought in a coupon and they didn’t care about people I found this in my
Atmosphere: 1
Food: 1
Service: 1
Yvette
Went in to Subway, line was long and no sense of urgency. Spoiled tomatoes, and I had to request fresh veggies for the bin before they made my sandwich. Lettuce was browning. Lobby and bathroom needed attention as well. I got the 23 the hotshot Italiano, the young lady didn't even put 2x's the cheese on it. I dont have time to go back and keep waiting.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: The Hotshot Italiano
Laura
Every time I go to any Subway they never toast the bread enough and then they have an issue with extra toasting of the bread as if we're taking too much of their time. Every single time I have to come back home and put the entire sub in my air fryer to make sure it is completely toasted the way we like it.And now it costs an entire almost $17 for 1 ft long sub. This is hywy robbery. People should go on strike from buying from Subway and the CEO should be ashamed of themself. Everything keeps going up and so soon really you're going to be paying $20 for a footlong sub. Are humans in the economy going to still pay for Subway?
Atmosphere: 5
Food: 2
Service: 4
Maureen Grottke
Very busy place! The food was good! Employees are excellent! Even thou .it's a busy place. Line moved quickly. Sat inside to eat.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian B M T
Angel Lex
Couldn't even order because the girl behind the counter is so rude lol, don't go here if you want actual food from a food
I placed an online order so I could pick it up when I got off work. Ordered 2 subs. I walk in and there’s 4 people in line. I head to the express pick up section by the register and wait. The workers started staring at me like I’m insane and asked if I want to order. I said that I was picking one up. They had zero idea that they had any online/mobile orders. They look and there’s 2 other orders besides mine that they didn’t know they had. They finish three customers and then make mine. I’m still waiting patiently. They make the first one to completion and then decided to tell me they were out of the meatballs for the 2nd one. I called my partner and told him, he only eats the meatball sub and didn’t want anything other that. I asked for a refund instead and they wouldn’t do it because it was online. They need to update their online menu if they’re out of products so that I’m not put in this predicament, and I told them that. It’s been about 5 mins after my sandwich was made and she then decides to ask if I want to wait for them to make the meatballs. Why wasn’t that an option in the first place? Now I gotta wait 10 mins for meatballs while my sandwich gets cold because you guys can’t keep up with your cooking and can’t properly communicate with your customers. I’m not normally one to leave a bad review, as I manage a much busier restaurant and understand what it’s like to be behind or in the weeds. But Jesus Christ it’s not that hard to communicate with customers and have a basic understanding of what you’re doing. Y’all need new employees. Lemme know if y’all hiring cuz I’ll turn that restaurant around real quick.
Service: 1
Cierra Ford
Last night I ordered on the app to then arrive at the store and it was closed. So out my money and no food.
LaShondra White (Miss La)
I placed an in app order. The way I was asked to show my ID and Apple Pay information was not pleasant… AT ALL.The African American employee made me feel some type of the way thinking I’m trying to scam an order of $13.00! I was just there for lunch on Saturday and the staff was better.I always leave a tip but this time I wish I had not. I would not hire any person that cannot leave a stank attitude at home when dealing with the public. Or having better customer service tone. I have worked plenty of restaurant jobs to know this.
Loren Woodson
Excellent food nice counter staff
Bryce Owens
Subway thanks for some good years but I'll make food at home.
The Eastgate one stopped taking coupons online so I guess this is my new Subway.Goated order: BMT on toasted Italian herbs & cheese bread, pepper jack, every veggie except green pepper and cucumber (sometimes too watery), Baja chipotle + honey mustard + buffalo sauce, black pepper + oregano
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Ultimate B M T
Shanoi was awesome and made me a delicious sandwich
Atmosphere: 5
Food: 5
Service: 5
Great food
We come here often.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
How in the hell you place an order for Toasted wheat bread turkey sub and get WHITE BREAD AND THE NEXT sub I ordered the ingredients is on the wheat bread not toasted the order was all jacked up and the other sub I ordered was on wheat bread not toasted and the turkey and all the ingredients is on that sub I tried calling them they would answer the phone but hang it right up , then they didn't answer the phone at all. Wanted my money it's a shame, East pointe, Michigan Subway on Gratiot, oh this was Friday September 27,2023 Doordashed my lunch had to throw it away, I'm glad I didnt have my car. Rate a 0 zero ...
Atmosphere: 1
Food: 1
Service: 1
I went in on 7/23/23 at 12:33 pm the ladies there was rude and didn’t care about customers we brought in a coupon and they didn’t care about people I found this in my
Atmosphere: 1
Food: 1
Service: 1
Went in to Subway, line was long and no sense of urgency. Spoiled tomatoes, and I had to request fresh veggies for the bin before they made my sandwich. Lettuce was browning. Lobby and bathroom needed attention as well. I got the 23 the hotshot Italiano, the young lady didn't even put 2x's the cheese on it. I dont have time to go back and keep waiting.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: The Hotshot Italiano
Every time I go to any Subway they never toast the bread enough and then they have an issue with extra toasting of the bread as if we're taking too much of their time. Every single time I have to come back home and put the entire sub in my air fryer to make sure it is completely toasted the way we like it.And now it costs an entire almost $17 for 1 ft long sub. This is hywy robbery. People should go on strike from buying from Subway and the CEO should be ashamed of themself. Everything keeps going up and so soon really you're going to be paying $20 for a footlong sub. Are humans in the economy going to still pay for Subway?
Atmosphere: 5
Food: 2
Service: 4
Very busy place! The food was good! Employees are excellent! Even thou .it's a busy place. Line moved quickly. Sat inside to eat.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian B M T
Couldn't even order because the girl behind the counter is so rude lol, don't go here if you want actual food from a food
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I placed an online order so I could pick it up when I got off work. Ordered 2 subs. I walk in and there’s 4 people in line. I head to the express pick up section by the register and wait. The workers started staring at me like I’m insane and asked if I want to order. I said that I was picking one up. They had zero idea that they had any online/mobile orders. They look and there’s 2 other orders besides mine that they didn’t know they had. They finish three customers and then make mine. I’m still waiting patiently. They make the first one to completion and then decided to tell me they were out of the meatballs for the 2nd one. I called my partner and told him, he only eats the meatball sub and didn’t want anything other that. I asked for a refund instead and they wouldn’t do it because it was online. They need to update their online menu if they’re out of products so that I’m not put in this predicament, and I told them that. It’s been about 5 mins after my sandwich was made and she then decides to ask if I want to wait for them to make the meatballs. Why wasn’t that an option in the first place? Now I gotta wait 10 mins for meatballs while my sandwich gets cold because you guys can’t keep up with your cooking and can’t properly communicate with your customers. I’m not normally one to leave a bad review, as I manage a much busier restaurant and understand what it’s like to be behind or in the weeds. But Jesus Christ it’s not that hard to communicate with customers and have a basic understanding of what you’re doing. Y’all need new employees. Lemme know if y’all hiring cuz I’ll turn that restaurant around real quick.
Service: 1
Last night I ordered on the app to then arrive at the store and it was closed. So out my money and no food.
I placed an in app order. The way I was asked to show my ID and Apple Pay information was not pleasant… AT ALL.The African American employee made me feel some type of the way thinking I’m trying to scam an order of $13.00! I was just there for lunch on Saturday and the staff was better.I always leave a tip but this time I wish I had not. I would not hire any person that cannot leave a stank attitude at home when dealing with the public. Or having better customer service tone. I have worked plenty of restaurant jobs to know this.
Excellent food nice counter staff
Subway thanks for some good years but I'll make food at home.