Tim Hortons
17210 E 9 Mile Rd, Eastpointe
(586) 775-9000
Recent Reviews
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They have a fireplace. 😊
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Donut
Ice cap is the best
Atmosphere: 3
Food: 4
Service: 3
Love this Tim Hortons! Always have had fast and friendly service from the workers and the donuts are super fresh every time!
Atmosphere: 5
Food: 5
Service: 5
Always fresh coffee and friendly staff, never a bad experience- my go to spot!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vanilla Chai Iced Latte, Donut, Bagel
Really nice staff! Clean store and fast service. Coffee is always tasty and fresh.
Atmosphere: 5
Food: 5
Service: 5
The Oreo ice cap will always be my favorite and the coconut cream donut is a must try.
Atmosphere: 5
Food: 5
Service: 5
Great costumer service great food and drinks
Atmosphere: 5
Food: 5
Service: 5
Good food timely manner
Atmosphere: 5
Food: 5
Service: 5
**They will mess up your order then lie about service*
I ordered the Gingerbread Latte (L) and got a Large Black coffee instead. Once I got to my destination I discovered this but didn't get to go back to Tim Hortons till after I was done. When I went back the Manager was zero help and the counter attendant (teen girl/18ish) swore up and down that no order was placed within the time frame or DAY of my order I gave when asked. I went through the drive-thru and my order was taken by a teen boy. Who I remembered clearly and he was watching me the entire time I was speaking to them. Of course she didn't deal with it. They made me feel as if I was trying to get a free drink when I wasn't. I brought the FULL cup back. I used cash and I know and would never pay over $5 for a Large black coffee. Especially one that isn't even great. I would have provided a receipt but the guy didn't give me one. On top of it while I was talking to the 2 girls they then walked behind a wall to talk, came back and asked which number I called because I did call and spoke to a woman who then passed it to a guy that took down my name and number. So... in the end I should have went with Starbucks in the first place. Make sure you check your order before leaving the parking lot. 👎🏾👎🏾👎🏾
Food: 1
Service: 1
Had to pay $.47 for jelly biscuit were undercooked and hashbrowns were cold
Atmosphere: 3
Food: 2
Service: 1
Restaurantji Recommends
Very fast
Atmosphere: 4
Food: 4
Service: 4
I had a great experience with the staff as they were all friendly, and the the speed of the drink and coffee was exquisite. 10/10 would recommend
Atmosphere: 5
Food: 5
Service: 5
The food and coffee is always fresh and the staff is nice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Croissant with Bacon, Donut
Don’t even bother selling gift cards if you think everyone is out to steal from you.
Sit in line and waste your time. At least put a sign on the door or something.
It’s 2024 people are not walking around with cash anymore. Went to Starbucks instead and had no issues. You lost multiple sells.
Atmosphere: 1
Food: 1
Service: 1
Coffee was fresh, customer service was awesome. will be returning I just found me a new everyday coffee shop !!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Croissant with Bacon, Boston Cream Donuts
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