When the young folk in charge . The line is ALWAYS long but the food is NEVER fresh unless you ask for special grill that they ALWAYS mess up
Food: 1
Service: 3
Jajuan Powell
Yesterday at 1:28am sitting in the drive thru for about 14 mins with only 3 cars I get a bag of 4 cold sliders . When will these companies get it together and the workers just as sorry.
Atmosphere: 1
Food: 1
Service: 1
Dee
Food was very nasty some old some undercooked just threw together all food cold. Very dissatisfied!!!!
Food: 1
Jose Villarreal
I think they should restructure the staff of this business, the customer service is very bad apart from the fact that there can be no one in the premises but they make you wait for long minutes, they have a preference for the application delivery people
Atmosphere: 5
Food: 2
Service: 1
Chris
No bathroom
Atmosphere: 1
Food: 4
Service: 3
Dream Smith1
It's fast food . That 1845 burger however, wasn't as good as I expected.
Atmosphere: 3
Food: 3
Service: 3
Justinian And Monique Crowder
This white castle is fast but the customer service is mediocre. Nobody smiles anymore these days at work.
Atmosphere: 2
Food: 4
Service: 3
Dalena Hitchcock
This place is horrible. The food isn't like it used to be in the 80s. The taste seems so generic. The staff is full of young, impatient, and rude employees. I'd rather cook my food at home.
This is definitely a one-star rating.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Double Cheese Slider Combo, Cheese Slider Cal 170-180
Ayodele David Akinpelu
Classic sack of ten with bacon and cheeses. Classic yet goodie
Penelopia Morton
Out dashing for over 5 hours. Picking up a dash order. Go inside to use the restroom and they say you have to purchase something to be able to use the restroom. I am 46 years old and do not need to be having an accident on myself. I told them I do not want anything from them. I pissed off went on and paid a dollar at White Castles store number 040013. White Castle has a contract with Door Dash. The order the dasher is picking up has a receipt which probably has a code on it. There is no HUMAN way if you have a contract with Door dash which everyone with the door dash company has had a background check. It is a human rights violation to refuse a functional lavatory, restroom etc. Also if someone is working for a company you have a contract with. It is just common courtesy to let the dasher who are picking up a paid order to let them use the restroom. No one who is working and picking orders from your establishment should have to shell out cash every time to use the facilities. IT IS INHUMANE
*Employees are following the lead of their supervisor who was not there.
You should be ashamed of yourselves.
Even if the employees are following what their supervisor has told them. We are HUMAN BEINGS. Treat people correctly. It also goes to the people who own White Castles. Last time I checked years ago that this was a family who started this company over 103 years ago who were compassionate people.
I have also personally done business with this company for over 40 years. I am only one person but I will never ever spend another dime in White Castle ever again let alone pick up a dash order from any of your establishments ever.
I see why many restaurants are giving up. The staff is being ridiculous. Dropped my change and said unfortunately it fell under the car. Have a nice day. My mouth dropped I say there he said can I help you I said give me my change of you hasn't jumped to conclusions I would've let it go but clearly you don't know how this work THE COMPANY'S BAD FOOL
Atmosphere: 1
Food: 1
Service: 1
BrezzyBre Payer
Need more people
Atmosphere: 1
Food: 1
Service: 1
BOOMSLANG
Don't ever go here .the line is at least 30min long
Atmosphere: 1
Food: 3
Service: 1
Keiera Womack (OneLove)
Food doesn’t seem to be fresh and uncooked as if they are rushing not made well
When the young folk in charge .
The line is ALWAYS long but the food is NEVER fresh unless you ask for special grill that they ALWAYS mess up
Food: 1
Service: 3
Yesterday at 1:28am sitting in the drive thru for about 14 mins with only 3 cars I get a bag of 4 cold sliders . When will these companies get it together and the workers just as sorry.
Atmosphere: 1
Food: 1
Service: 1
Food was very nasty some old some undercooked just threw together all food cold. Very dissatisfied!!!!
Food: 1
I think they should restructure the staff of this business, the customer service is very bad apart from the fact that there can be no one in the premises but they make you wait for long minutes, they have a preference for the application delivery people
Atmosphere: 5
Food: 2
Service: 1
No bathroom
Atmosphere: 1
Food: 4
Service: 3
It's fast food . That 1845 burger however, wasn't as good as I expected.
Atmosphere: 3
Food: 3
Service: 3
This white castle is fast but the customer service is mediocre. Nobody smiles anymore these days at work.
Atmosphere: 2
Food: 4
Service: 3
This place is horrible. The food isn't like it used to be in the 80s. The taste seems so generic. The staff is full of young, impatient, and rude employees. I'd rather cook my food at home.
This is definitely a one-star rating.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Double Cheese Slider Combo, Cheese Slider Cal 170-180
Classic sack of ten with bacon and cheeses. Classic yet goodie
Out dashing for over 5 hours. Picking up a dash order. Go inside to use the restroom and they say you have to purchase something to be able to use the restroom. I am 46 years old and do not need to be having an accident on myself. I told them I do not want anything from them. I pissed off went on and paid a dollar at White Castles store number 040013. White Castle has a contract with Door Dash. The order the dasher is picking up has a receipt which probably has a code on it. There is no HUMAN way if you have a contract with Door dash which everyone with the door dash company has had a background check. It is a human rights violation to refuse a functional lavatory, restroom etc. Also if someone is working for a company you have a contract with. It is just common courtesy to let the dasher who are picking up a paid order to let them use the restroom. No one who is working and picking orders from your establishment should have to shell out cash every time to use the facilities. IT IS INHUMANE
*Employees are following the lead of their supervisor who was not there.
You should be ashamed of yourselves.
Even if the employees are following what their supervisor has told them. We are HUMAN BEINGS. Treat people correctly. It also goes to the people who own White Castles. Last time I checked years ago that this was a family who started this company over 103 years ago who were compassionate people.
I have also personally done business with this company for over 40 years. I am only one person but I will never ever spend another dime in White Castle ever again let alone pick up a dash order from any of your establishments ever.
Restaurantji Recommends
Used the drive-thru and the order was done right!
I see why many restaurants are giving up. The staff is being ridiculous. Dropped my change and said unfortunately it fell under the car. Have a nice day. My mouth dropped I say there he said can I help you I said give me my change of you hasn't jumped to conclusions I would've let it go but clearly you don't know how this work THE COMPANY'S BAD FOOL
Atmosphere: 1
Food: 1
Service: 1
Need more people
Atmosphere: 1
Food: 1
Service: 1
Don't ever go here .the line is at least 30min long
Atmosphere: 1
Food: 3
Service: 1
Food doesn’t seem to be fresh and uncooked as if they are rushing not made well
Atmosphere: 1
Food: 1
Service: 3
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