White Castle
20703 Gratiot Ave, Eastpointe
(586) 774-7218
Recent Reviews
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Good eating it draws you back
Atmosphere: 5
Food: 5
Service: 5
The sliders were hot AND fresh with tons of onions and pickles!! Exactly how I like my sliders!
Atmosphere: 5
Food: 5
Service: 5
I go in the morning for the breakfast is really nice service is really good don't have to wait that long
Atmosphere: 5
Food: 5
Service: 5
Always fresh, always hot!! Always polite!! Top 5 for me!!
Atmosphere: 5
Food: 5
Service: 5
It's not the same white castles your parents knew,for sure!!!!
Atmosphere: 1
Food: 1
Service: 1
Just left this location where my order was handed to the car ahead of me, given back, then handed to me. I asked if that were the case before paying for it and was lied to. I had a feeling it was mine because the difference between my order and the car before was different in size. I paid for and took it because the young lady Jayla (or something with a J on her uniform) told me it hadn’t been given to the car ahead. I get my order pull up and check it. It’s cold as ever. Now why would an order made special with no onions be cold if it were just made? Furthermore, there are viruses and Covid. Plus, people don’t always wash their hands. Yet; you handed my food to the car before and still gave it to me. How disgusting… then tried to lie like I’m a fool. NOT ONLY HAD I WAITED FOR MY ORDER BUT THE CAR AHEAD ORDER HAD TO BE FIXED SO I WAITED EVEN LONGER. I AM PISSED AND STILL HUNGRY. They offered to remake it but why would I want that. Hey should have remade it versus giving me an order you let the customer touch first. CUSTOMER BEWARE ‼️‼️‼️‼️‼️‼️‼️Before someone says the wait is why my food was cold. The order ahead was smaller than mine. I watched the whole thing. Also, I worked at White Castle and other restaurants. They ask the driver with the messed up order to pull up and they’ll bring it out so they won’t hold the line and other orders won’t get cold. So either way they were outta line. I would NEVER do a customer that way. When it’s not theirs they don’t give a damn. I am pissed to the max to think they’d give me an order they handed the customer before me and lied about it. I can look at her and tell she was lying through her teeth. That’s beyond lazy but dangerous as hell.
Don't order online from here you will be waiting all day.
Atmosphere: 3
Food: 4
Service: 1
The bus stop and the night crew can be kinda dry on the speaker
Atmosphere: 1
Food: 3
Service: 3
Excellent, food + service due to the female manager (Star).
Atmosphere: 5
Food: 5
Service: 5
Great service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
My food was hot as all get out. They also actually understood what extra sauce meant. I appreciated that
Atmosphere: 5
Food: 5
Service: 4
Long line but food was fresh and good.
Atmosphere: 4
Food: 4
Service: 4
It's by the bus stop so of course sometimes there's creepy people in there. The food is always fresh and yummy!! I love my white castles with extra onions and pickles,and they always hook up my food. The staff is always friendly, never a long wait time. It's definitely my favorite White Castle.
Atmosphere: 3
Food: 5
Service: 5
It was late just got off work and the service was fast. Thank you!!
Atmosphere: 5
Food: 5
Service: 5
Best experience ever OG White Castle of the east side !! Great employees clean curtiious helpful loving clean friendly staff
Atmosphere: 5
Food: 5
Service: 5
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