I Heart Mac & Cheese - Escanaba, MI

The service was so slow and inefficient. The employees type the order into a computer and then write it down. Seems like they should have some sort of receipt printing system to print the orders. Then all the employees are just running around like chickens with their heads cut off on the line. It would make way more sense for every employee to have a station. I ordered a sandwich with no modifications and then was asked if I wanted everything. If I didn’t specify, then yes, give me the sandwich as I asked. The food was just okay. The cheese sauce freaked me out, it looked like soup. The one positive was the cashier suggested I do a build your own bowl vs a regular mac n cheese with bacon to avoid an up charge. However, I will not be back.

Atmosphere: 2

Food: 3

Service: 1

I was very happy to see that not only do they have fantastic Mac and Cheese options, but I was in the mood for grilled cheese and tomato soup. They didn't disappoint! Excellent cookie cups and the overall place is fun and welcoming.

Atmosphere: 5

Food: 5

Service: 5

I got the Skinny, Sweet, and Spicy bowl, and it was amazing!! It's a really great alternative option to pasta. The portion size was impressive, and the food tasted quality and delicious. The employees were so friendly and attentive, I liked that I could follow my meal down to customize it as needed. The price was especially impressive. I got the combo, so chips, a drink, and the bowl, for only $18! For a quality healthy meal, it was one hundred percent worth it. I highly recommend.

Atmosphere: 5

Food: 5

Service: 5

I ordered the buffalo blue and the flatbread and both were solid choices. Staff were friendly and attentive. The overall atmosphere is friendly. I would recommend checking out this new tasty restaurant!

Atmosphere: 5

Food: 5

Service: 5

Buffalo blue Mac bowl, cuban grilled chz & tots are very tasty. Great staff too!

Atmosphere: 5

Food: 5

Service: 5

Very tasty, quick service.

Atmosphere: 5

Food: 5

Service: 5

It was busy, but service was quick. Mac n cheese was the perfect consistency and the cheese sauce was delicious!

Adorable interior and very cozy atmosphere! The star were super friendly and helpful! I got the vegan Mac and I was pretty satisfied with it. It's nothing really too crazy or special but it definitely hit the spot! If you have the time I would definitely recommend checking this place out!!

Atmosphere: 5

Food: 5

Service: 5

Got the Buffalo Chicken Mac and a cup of cookies. Both were very good and the cheese sauce is the perfect consistency.

Atmosphere: 5

Food: 5

Service: 5

I recently had the misfortune of dining at "I heart Mac and Cheese," and I have to say, it was a thoroughly disappointing experience. From the moment I took my first bite, it was clear that the pasta was dry and overcooked. There was no hint of the creamy, cheesy goodness that one would expect from a place specializing in mac and cheese. Instead, it was bland and flavorless, making it a chore to finish the meal.

To add insult to injury, the portion sizes were shockingly small. For the high prices they charge, I expected a hearty serving that would leave me satisfied. Instead, I was left feeling hungry and ripped off. It’s baffling how they justify such steep prices for such meager portions.

Overall, my visit to "I heart Mac and Cheese" was a complete letdown. The combination of dry, tasteless pasta and tiny portions made for a thoroughly unsatisfying meal. I definitely won’t be returning, and I would advise others to steer clear if they’re looking for a decent meal worth their money.

Atmosphere: 4

Food: 1

Service: 3

Portions are big, the cheese sauce could use more cheese but over all I'd definitely try it again. Glad to have a different option here in town!

Atmosphere: 4

Food: 4

Service: 4

It is clear that they're still figuring things out as a new restaurant, very everyone was nice and working hard. I did the build your own mac n cheese with bbq pulled pork and yellow cheddar. I also got classic mac n cheese bites on the side. Both were delicious and surprisingly filling. We asked for lids to take the rest of ours home.

The restaurant is very well branding, everything looks nice with plenty of seating options.

The only things that stood out is that we felt the mac n cheese could had used a bit more seasoning like the topping they put on when it bakes, and we noticed there was no water on the soda fountain, but my friend did ask and they gave her water on request.

Looking forward to going back! Definitely recommend trying it a try.

They also had a vegan friendly mac n cheese for anyone with dietary restrictions.

Atmosphere: 5

Food: 5

Service: 4

Chicken parm bowl was disgusting. Who ever thought commercial grade mac and cheese was a good idea needs to make the food better. Hoping for grandma's mac n cheese yet you get commercial grade meal. Not impressed at all.

Atmosphere: 3

Food: 2

Service: 3

Food is excellent! The tomatoe soup is delicious, little spicy but still excellent! I don’t know why everyone was complaining that it’s not cheesy enough when they ask you if you want more, food was nice and hot (I like my food super hot and fresh out of the oven) service is great. You can definitely tell that it’s a first job for some of them but they are still rocking out with a smile on their face. I hope the owners see this and to tell their crew that’s working 10/30 evening shift, that they are amazing and to keep up the amazing work! You guys got this!!! I would post a picture of my food but I scarfed it all down before I even thought to write this review! Definitely will be coming back!

Atmosphere: 5

Food: 5

Service: 5

First time there. Food was great. Had the short rib Mac with a side of cheesy broccoli. Service was excellent. Place had a great atmosphere inside that made you feel welcome.

Atmosphere: 5

Food: 5

Service: 5