Kerby's Koney Island
37660 W 12 Mile Rd, Farmington Hills
(248) 553-3200
Recent Reviews
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We ordered the breakfast special, which was advertised as $6.99 but they charged a dollar extra for the eggs. The waitress was very friendly and kept refilling our coffee.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Pancakes
Ordered a tuna pita. It was dripping wet and had a strong fishy flavor. 15 minutes after eating 1/3 of it I got deathly ill. Also the service was terrible and after 10 minutes I had to go to the front and ask for my bill. Never again!
Atmosphere: 2
Food: 1
Service: 1
Typical Coney Island, dependable food. Not the biggest portions. Got into a discussion how I could only have 2 ketchup packets or she would have to charge me... ridiculous, Ranch or Gyro sauce I could understand but 1 more ketchup pack wouldn't kill them. Which is funny, last few times I didn't even get syrup with my pancakes!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Onion Rings, Pancakes
I ordered a veggie omelette and the tomatoes were spoiled. The manager refused to make another omelette. Instead he ordered me 10% off the cost of the omelette. He said the tomato was just cut this morning. The tomato was still spoiled regardless what time it was cut. I will never go to this restaurant again!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Long time customer here (15+ years) ... I used to love this place, but this encapsulates my last three visits over the past few weeks:
The first two times - Excellent service, but was treated to a scene of servers loudly voicing their need for breaks; it made for a tense vibe both times.
Today - I strolled in around 3pm (after trying to place a carryout order but was left on hold so long, I figured, "Hey, why not dine in and enjoy the ambiance?"). There were exactly three tables occupied - not exactly rush hour. The lone server told me it would be "just two or three minutes," which sounded reasonable. I mean, everyone needs a moment to gather their thoughts, right?
One table departed, so now it was just me and two other tables. Then, the server swooped by, SLAMMED down a roll of cutlery like she was dropping the mic after a stand-up routine, and wordlessly glided off to chit-chat with the other guests before retreating to her natural habitat behind the counter.
And there she stayed. For ten minutes.
I waited for thirteen minutes, staring at my abandoned silverware like it was a breakup scene in a rom-com. Finally, on my way out, I caught her eye. She gave a shrug and said, "Sorry, I’m the only waitress."
I couldn’t help myself. "You’ve got two tables. This is taking way too long."
I hope management is able to turn things around.
Atmosphere: 3
Food: 5
Service: 1
Food was Coney food. The service was garbage. As a former server I give a lot of grace. First my MIL ordered her food with no tomatoes, it had tomatoes. I gave her the benefit of the doubt and blamed it on the cook but she also forgot the ranch I asked for when I ordered and took quite a while to bring it. Also not a huge deal if she was busy, but it was not even close to busy. She never came back to check on us. I had to go out of my way to get her attention to get boxes and our bill because she was buried in her phone. Had our food been wrong, bad, etc we would have had to chase her down. Don't intend to go back anytime soon.
Atmosphere: 2
Food: 3
Service: 1
Good staff
Atmosphere: 4
Food: 4
Service: 5
Dry eggs with a couple of Kraft singles thrown on top. No refill on coffee or on another diner's soft drink. The check was slapped down on our table without asking us if we wanted anything. The lady taking my money wouldn't even make eye contact with me. I can handle bad service if the food is good. Both were disgusting.
Atmosphere: 2
Food: 2
Service: 1
This place is barely holding on by a thread. They had only 1 cook and only 1 waitress, therefore service takes forever because the staff is severely overworked. Our drinks came out in visibly dirty glasses. Also crazy to find out they charge for To-go cups. The regular fries were slightly cold and nasty, but the curly fries were better. Such a huge space with potential, if management can turn things around
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Burger and Fries, Chicken Gyro with Curly Fries
My dad loves this place.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The service was okay, the eating utensils and cups were filthy and after checking my change i realize they shorted me $20. I Do not recommend
Atmosphere: 3
Food: 4
Service: 3
I eat 2 Coney Island hotdogs and French Fries with side salad
Atmosphere: 1
Food: 4
Service: 5
Recommended dishes: Coney with Onion, Chili, Fries
LOVE this location. The gals working there are so attentive and kind. They pretty much know us by name! Food is always served very quick. No matter breakfast lunch or dinner, they are always top tier. We will miss this location once we move away.
Atmosphere: 5
Food: 5
Service: 5
Manager Christine and Cook Ollie are great, the get to know the regulars and take really good care of everyone.
Service: 3
.ini gyro and spinach pie combo is excellent!
Atmosphere: 5
Food: 5
Service: 5
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