Tim Hortons

33340 W 12 Mile Rd, Farmington Hills
(248) 489-3192

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Recent Reviews

This is my FAVORITE Tim Hortons location!!! Every employee cares, the food is ALWAYS AMAZING!! They care if you are not absolutely satisfied & ALWAYS do what it takes to make it right!! Vick the manager is AWESOME!! I appreciate his attention to customer satisfaction!! Door dash let me down today but Vick did everything to reassure me that I matter & my satisfaction matter!!
My food was good. The service was bad. I went thru the drive thru and it was obvious the person waiting on me did not know what she was doing. I gave her my rewards card and credit card, she looked lost. I did not get my rewards points. Next time I will not leave the window until they fix it. UDATE: As requested, I went to the customer service website. All they said was basically, so sad, can’t help, can’t give you missing points. Subway, Walmart, give you missing points...
Menu broken. However, the drive-through attendant kindly suggested menu items. I ordered a bacon egg and cheese sandwich on a croissant and an oreo iced cap. Sadly, my iced cap had no oreo! All in all, it was a decent trip.

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