Tim Hortons
38200 W 10 Mile Rd, Farmington Hills
(248) 477-4969
Recent Reviews
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TERRIBLE TERRIBLE TERRIBLE CUSTOMER SERVICE. THEY CANNOT GET THE ORDER RIGHT HALF THE TIME AND WHEN THEY MAKE THE MISTAKE THEY DO NOTHING TO FIX THE ISSUE. DON'T GIVE YOU A RECIEPT AT THE WINDOW BUT WANT A RECIEPT TO CORRECT IT. NOW I HAVE TO TAKE TIME OUT OF MY DAY TO GO BACK AND ARGUE FOR THE WHAT I ORDERED AND LEAVE WORK.
Fine place for a quick breakfast! Coffee was fresh and hot!
Atmosphere: 3
Food: 4
Service: 4
Tables and floors need cleaning attention
Atmosphere: 2
Food: 3
Service: 4
I love Tim Hortins
The short old lady that works there is rude and doesn’t know how to make the food properly. The farmers wrap I ordered was half open when I unboxed it and it almost fell apart. I asked for it to be remade and the old lady re wrapped the old contexts in a new tortilla. Then sat it on the prep table instead of handing it to me, because she was angry for some reason. As if he not her job to make the food. If she doesn’t like making Tim Hortons food for a living I’d suggest getting a new job there’s lot of opportunities out there. No reason to treat people badly because you’re unhappy with your job.
Atmosphere: 1
Food: 2
Service: 1
Always a GO TO place.
French Vanilla is awesome. But to 2 for $3 almost every day. So much so that they know me by my voice I guess.
Have been to other Tim Hortons around. They can be a Hit & a miss. This one is always reliable.
Nice folks, quick service. That is all one can ask for.
Only suggestion would be , don't keep changing folks.
Atmosphere: 5
Food: 5
Service: 5
Hashbrown was horrible and the sausage and egg sandwich had egg shells in it. Don't waste your time here.
Atmosphere: 3
Food: 1
Service: 4
Staff at the window pretty much cut me off as I asked a question, closed the window and walked away disregarding everything I just said. Not coming back.
An employee demonstrated extremely poor behavior. I visited the location in person, only to find they were only accepting cash. Additionally, if I wanted coffee, I was required to walk through the drive-thru, navigating between moving cars.
Atmosphere: 1
Service: 1
I had such a terrible experience.. in 2025 not taking credit cards..ok someone might not know that. But the staff was very rude and dismissive. Learn how to treat people with basic respect!!
Restaurantji Recommends
First time here I don't no if they woke up on the wrong side of the bed or something but should have better management and customer service
Service: 1
I get coffee here every day. And the ladies are so friendly.Makes a good way to start your morning
Atmosphere: 5
Food: 5
Service: 5
Like to give 0 star.
I ask for extra butter on side, they didn’t even though I am paying for.
Please don’t go, rude customer service.
Food: 1
Service: 1
Good donuts and panini.
Atmosphere: 5
Food: 5
Service: 5
These guys are awesome it's near my new work they gave me an extra bagel i think on accident when I only bought one BUT I LOVE THEM!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels
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