Cold Stone Creamery

Very bad experience I found one plastic piece in ice cream cake very worst experience if I didn’t see my kid eat it

I paid for a medium size ice cream so they put it in a small sized cup and then doubled up the cup by putting the small cup in a medium sized cup but still charged me for a medium sized ice cream. So basically I paid for a medium and got a small. Totally unacceptable. Won’t be coming back here again.

Clean store, kind staff

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Banana Caramel Crunch, Custom Birthday Cake, Apple Pie a La Cold Stone, Waffle

Disappointing experience! They messed up our order so bad. Ordered one with specific toppings, but most were missing. Chocolate Devotion dessert was a big letdown, tasted like plain chocolate ice cream. It was a disaster. Boo Batter Ice Cream was okay. Neatly packed and delivered. Won’t order from this store again.

They are the worst cold stone I have every visit y’all didn’t even bother mixing in the Oreo cookies I wouldn’t recommend and I’m never coming back to this one every again

Atmosphere: 1

Food: 1

Service: 1

Nice n clean
Friendly staff

Atmosphere: 4

Food: 5

Service: 4

F this place too many times they skimp on the ingredients even when you PAY for extra! Cheapskate owner and or coroporate tells them to be.

Atmosphere: 1

Food: 1

Service: 1

fonder’s favorite is the yummiest ice cream i ever had

Atmosphere: 5

Food: 5

Service: 5

N33e b3tter customer service, the employes in bad mood and the ice cream not good very bad.

Atmosphere: 1

Food: 1

Service: 1

Need to have better employees, bad customer service, never back again ? ice cream very bad

Atmosphere: 1

Food: 1

Service: 1

The worse customer service ever and the ice cream was like a shake, bad bad bad one star is too much

Atmosphere: 1

Food: 1

Service: 1

Delectable and

Atmosphere: 5

Food: 5

Service: 5

I’ve given this place so many tries bc the reviews are always good. Staff is unhelpful or unfriendly, food is okay or worse. One time I asked for chocolate with marshmallows and white chocolate chips in a medium size. I got 4 marshmallows and 15 white chocolate chips. Yes I was so mad I counted.

Atmosphere: 1

Food: 3

Service: 1

I’ve given this place so many tries bc the reviews are always good. Staff is unhelpful or unfriendly, food is okay or worse. One time I asked for chocolate with marshmallows and white chocolate chips in a medium size. I got 4 marshmallows and 15 white chocolate chips. Yes I was so mad I counted.

Atmosphere: 1

Food: 3

Service: 1

Love this store! Best Cold Stone I've ever been to. The team is so friendly the facility is extremely clean and they're very fast, efficient, and great value! Founders favorite is the best!

Atmosphere: 5

Food: 5

Service: 5