Dunkin'
20788 Farmington Rd, Farmington
(248) 987-4519
Recent Reviews
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I recently visited the Dunkin’ Donuts drive-through and overall had a solid experience that matched what you’d expect from the brand. The drive-through line moved fairly quickly, even during a busy time, which is a big plus for anyone grabbing coffee on the go. The ordering process was smooth, and the staff member taking my order was polite, clear, and efficient.
When I reached the window, the employee was friendly and professional, which made the interaction pleasant despite it being a quick stop. My order was accurate, and everything was handed to me promptly without feeling rushed or careless.
The coffee was fresh, hot, and consistent with Dunkin’s usual flavor—reliable and exactly what I needed. The donuts were soft and fresh, not stale, which shows good turnover and attention to quality. Packaging was neat, and nothing was spilled or improperly sealed.
One small downside was that the menu board could be a bit overwhelming with promotions, making it slightly harder to decide quickly, but that’s a minor issue. Overall, the Dunkin’ Donuts drive-through delivered a convenient, fast, and friendly experience. It’s a dependable stop for coffee and breakfast when you’re short on time and want consistency.
Atmosphere: 4
Food: 4
Service: 5
I stopped in for a donut as a they gave me a day old stale donut.
Food: 1
Service: 3
Turns out the tea is perfect. I enjoyed their bacon bits as well with a tummy take over. The holiday drinks are never bad in general. I am shooting for the stars with their decaf… of course I know I can make this recipe at home but this is more sweet & tasty than what I have going on for sure!
Atmosphere: 5
Food: 5
Service: 5
Order on the app... Park run in ... Under 5 mins usually to get your stuff
Coffee is consistently good.
Food is ify. This location is hit or miss on that.
Atmosphere: 3
Food: 3
Service: 3
From the troublemaker
Atmosphere: 3
Food: 3
Service: 3
Very kind staff
I ordered two bacon egg and cheese with extra bacon and no egg because I’m allergic. I received my items with nothing on them. It was just a bagel. I paid $4 extra for the bacon. Not only that, they gave me day old donuts which what more can I expect from them. Very disappointed and I want my refund. I even gave them my bagel back because there was no bacon on them.. I got home to find out they never put bacon on it even AFTER I gave it back to them. I work hard for my money and I will never be going to Dunkin again. Given it’s probably just the location. I still don’t want to give my money to a company that doesn’t care about there customers.
Atmosphere: 2
Food: 1
Service: 1
I am a big fan of this Dunkin! They have definitely made me crave Dunkin coffee over other big name coffee shops in our area! This is the kind of place where if you go on a regular basis, the workers end up remembering your name and order and are always kind and helpful. I always get a cold brew with a shot of espresso and it is consistently strong and delicious. They do a great job keeping the lobby clean and it always seems busy in there with families and business people. 5 star review. For sure come and check them out.
Atmosphere: 5
Food: 5
Service: 5
Great service and friendly staff
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I don’t even use my app at this location because I love the staff so much. They are really consistent always have what I love and I really quick to help me. This one’s worth going out of the way!
Atmosphere: 5
Food: 5
Service: 5
Friendly service, though your order may get messed up during busy times. They’re quick to correct it, but check before you leave. ☺️
Atmosphere: 4
Service: 4
Literally come here once every 6 months whenever my daughter is craving a pink frosted donut. This is the third time they are “out” of them. It’s legitimately pictured 3 times on the drive thru board. This place never fails to let me down.
Atmosphere: 1
Food: 1
Service: 2
I’ve had mixed experiences with this location. Sometimes the service and food/drink are great but other times it’s poor. Rude staff at the window mostly. The food often tastes over done or just stale. Coffee is usually good. Today, the coffee is good!
Food: 3
Service: 3
awful every time I go there is something wrong with my order last time no cold foam other time no syrup this time full cup of ice when I asked first thing for LIGHT ICE. I’m done giving any service to this place it deserves to get new workers that actually pay attention.
Atmosphere: 1
Food: 1
Service: 1
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