Dunkin'

20788 Farmington Rd, Farmington
(248) 987-4519

Recent Reviews

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David Mansfield

I am a big fan of this Dunkin! They have definitely made me crave Dunkin coffee over other big name coffee shops in our area! This is the kind of place where if you go on a regular basis, the workers end up remembering your name and order and are always kind and helpful. I always get a cold brew with a shot of espresso and it is consistently strong and delicious. They do a great job keeping the lobby clean and it always seems busy in there with families and business people. 5 star review. For sure come and check them out.

Atmosphere: 5

Food: 5

Service: 5

Neil Scott

Great service and friendly staff

Atmosphere: 5

Food: 5

Service: 5

Becky Chalou

I don’t even use my app at this location because I love the staff so much. They are really consistent always have what I love and I really quick to help me. This one’s worth going out of the way!

Atmosphere: 5

Food: 5

Service: 5

Bridgette Collado

Friendly service, though your order may get messed up during busy times. They’re quick to correct it, but check before you leave. ☺️

Atmosphere: 4

Service: 4

John Michniak

Literally come here once every 6 months whenever my daughter is craving a pink frosted donut. This is the third time they are “out” of them. It’s legitimately pictured 3 times on the drive thru board. This place never fails to let me down.

Atmosphere: 1

Food: 1

Service: 2

ashley lowe

I’ve had mixed experiences with this location. Sometimes the service and food/drink are great but other times it’s poor. Rude staff at the window mostly. The food often tastes over done or just stale. Coffee is usually good. Today, the coffee is good!

Food: 3

Service: 3

Khadijah A

awful every time I go there is something wrong with my order last time no cold foam other time no syrup this time full cup of ice when I asked first thing for LIGHT ICE. I’m done giving any service to this place it deserves to get new workers that actually pay attention.

Atmosphere: 1

Food: 1

Service: 1

T

Friendly and super fast!

Atmosphere: 5

Food: 5

Service: 5

Michele Hughes

Always received senior discount. This time, he says, "Nope". Asked why, says, "don't know I only work here.". I won't return.

Service: 1

Charles Weber

Great building looks new and fresh. The batista's (?), were very attentive. Great coffee, Lg Ice Lattee, Lava Cake Swirl, and a dozen happiness rings (doughnuts).

Atmosphere: 5

Food: 5

Service: 5

Venkat g

Have zero regards for customers.
They served me burnt toast lot of times. I had it enough and writing a review now.

Atmosphere: 3

Food: 1

Service: 2

Kara H

Dietary restrictions: They offer drinks that are made with oat milk and you can sub oat milk for dairy milk in most drinks.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Croissant, Bagel

Rudi Andrea

Definitely gave me the wrong coffee. Don’t have time to turn around and get it corrected. Most likely won’t be getting Dunkin anymore

Atmosphere: 4

Food: 1

Service: 5

Kimberly Campbell

Ordered a decaf due to allergies to caffeine and received a regular coffee. Of course, there were reactions and knew what they did. Dunkin did the same thing at another store in Farmington Hills.

Service: 1

Sarah Esper

I go to this dunkin A LOT and I have never had a problem, the workers are always so nice but today Stephanie took my order and she was so incredibly rude. I asked for the meal and I asked if I could swap out the drink…she said “No” with the BIGGEST attitude. Then I asked for a cup of water which she said “we have water bottles” again with an attitude, I said “oh every time I come they give me a cup of water for free” she said it’ll cost money. Keep in mind I was very polite in the beginning, I said my pleases and thank yous, but towards the end I was so frustrated that I began answering the same way she was talking to me. I know some people have bad days, but that doesn’t mean she has the right to be nasty with me from the start. I also normally don’t leave reviews because I take into consideration of workers and if they are busy, but I was the only car there. Very dissatisfied and disappointed.

Food: 4

Service: 1

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