I had an order place from my work for our lunch and honestly was the most disappointing turn of events. To be excited to try a place my coworkers say is good to receive an order that is not what I asked for and for the replacement be just as sad. A turkey sub with ranch and mayo, to have just 1 only 1 slice of turkey. No sauce at all in the sandwich either. Definitely lost for words to have this for a sandwich, 100% not ordering from here again.
Atmosphere: 3
Food: 1
Service: 4
S K
Rude and careless food delivery drivers. Almost hit me today.
Atmosphere: 1
Food: 1
Service: 1
Dwayne Washington
Staff customer service skills are very poor.
Atmosphere: 3
Food: 4
Service: 1
David Bailey
I believe the Bootlegger is my favorite sub with JJ peppers, onion, and avocado. If I haven't had one in awhile I begin to crave it. Also, the delivery is quick.
Atmosphere: 5
Food: 5
Service: 5
Bayley Cutshaw
Friendly staff and always quick with my food. A busy location so I always try and order ahead
Atmosphere: 5
Food: 5
Service: 5
Marquierite Anne Saba
First time ever placing a delivery order. Was phenomenal for phone order to actual delivery. Order taken by Mandy who was professional and personable. Delivery was provided Gabrielle who was timely and super pleasant. Awesome service, timely service and DELICIOUS FOOD!!!!
Atmosphere: 5
Food: 5
Service: 5
Mark Dean
This was a quick stop for a bite and to get back on the highway. The food, service were excellent. However the inside was dimly light and in my opinion could use better lighting. The overall experience was very good. I would eat at another franchise location because the food and service was so good.
Atmosphere: 5
Food: 5
Service: 5
Jessi McKenna
Jimmy John's experiences over the course of the last year prove there is definitely nothing fast about the service anymore. It's just shy of an hour since my ASAP order was placed (12:46 pm; it's not 1:40pm), and it still isn't here. Track your order doesn't work anymore. But they sent the We want to hear from you! Survey email at 12:47...
Food: 3
Service: 2
Moe Hamka
Avoid!
Atmosphere: 1
Food: 1
Service: 1
Callan Schauer
This place had it down! They had so many orders coming in online, in the drive thru, all with people coming through the door wanting to order in store. Just an amazing job so happy with their service.
Horrible, horrible drive thru service on the last two visits
Atmosphere: 1
Food: 2
Service: 1
Moe Sobh
I used to love jimmy johns so much back a few years back but lately it hasn’t been the same.
Vegetarian options: Your normal vegetarian options like vegetables with salt and vinegar
Wheelchair accessibility: Store front with wide door for easy access
Atmosphere: 4
Food: 3
Service: 4
Brian Jones
One of the best fast food sandwiches around! Freaky Fast! Compared with other "sandwich shoppes", this place has nice portions; other places have way too much bread.
Atmosphere: 4
Food: 5
Service: 4
Heather Harris
Not sure what factor(s) contributed to my bad experience there today, but I can safely say I won’t be returning to this location. I used the drive through to order two basic sandwiches from the “Originals” menu and had to repeat my order. She asked if I wanted any additional toppings, I said no. All I wanted to go with them was two Jimmy pickles. I got up to the window and paid. She then asked me if I had… and rattled off three completely different sandwiches. I replied no and repeated my order for a third time. She then handed me the bag. I got home to find two containers of sliced pickles on the side with additional sliced pickles on the sandwiches. I ordered the “Vito” and I could tell there was hardly any vinegar and oil on the bread not to mention there were only two very small tomato slices on my sandwich. I hope their day gets better.*As you can see, Jimmy John’s responded. If I follow the link they provided, I have to fill out a series of mandatory fields in order to provide them with my information as well as repeating the above review. One piece of information they require is my home address. I refuse to provide that information, they do not need it. Therefore I cannot and will not follow the provided link and submit the form as requested.
Atmosphere: 3
Food: 2
Service: 2
Sumanth Maganti
Jimmy Johns took order and said will be delivered soon. Did not receive even after 1.5 hours. Called in between, every time order is dispatched will be there in 10-15 mins. Called to cancel, they could not cancel it either. I never received it, so now will have to file a claim through credit card.
I had an order place from my work for our lunch and honestly was the most disappointing turn of events. To be excited to try a place my coworkers say is good to receive an order that is not what I asked for and for the replacement be just as sad. A turkey sub with ranch and mayo, to have just 1 only 1 slice of turkey. No sauce at all in the sandwich either. Definitely lost for words to have this for a sandwich, 100% not ordering from here again.
Atmosphere: 3
Food: 1
Service: 4
Rude and careless food delivery drivers. Almost hit me today.
Atmosphere: 1
Food: 1
Service: 1
Staff customer service skills are very poor.
Atmosphere: 3
Food: 4
Service: 1
I believe the Bootlegger is my favorite sub with JJ peppers, onion, and avocado. If I haven't had one in awhile I begin to crave it. Also, the delivery is quick.
Atmosphere: 5
Food: 5
Service: 5
Friendly staff and always quick with my food. A busy location so I always try and order ahead
Atmosphere: 5
Food: 5
Service: 5
First time ever placing a delivery order. Was phenomenal for phone order to actual delivery. Order taken by Mandy who was professional and personable. Delivery was provided Gabrielle who was timely and super pleasant. Awesome service, timely service and DELICIOUS FOOD!!!!
Atmosphere: 5
Food: 5
Service: 5
This was a quick stop for a bite and to get back on the highway. The food, service were excellent. However the inside was dimly light and in my opinion could use better lighting. The overall experience was very good. I would eat at another franchise location because the food and service was so good.
Atmosphere: 5
Food: 5
Service: 5
Jimmy John's experiences over the course of the last year prove there is definitely nothing fast about the service anymore. It's just shy of an hour since my ASAP order was placed (12:46 pm; it's not 1:40pm), and it still isn't here. Track your order doesn't work anymore. But they sent the We want to hear from you! Survey email at 12:47...
Food: 3
Service: 2
Avoid!
Atmosphere: 1
Food: 1
Service: 1
This place had it down! They had so many orders coming in online, in the drive thru, all with people coming through the door wanting to order in store. Just an amazing job so happy with their service.
Food: 5
Service: 5
Restaurantji Recommends
Horrible, horrible drive thru service on the last two visits
Atmosphere: 1
Food: 2
Service: 1
I used to love jimmy johns so much back a few years back but lately it hasn’t been the same.
Vegetarian options: Your normal vegetarian options like vegetables with salt and vinegar
Wheelchair accessibility: Store front with wide door for easy access
Atmosphere: 4
Food: 3
Service: 4
One of the best fast food sandwiches around! Freaky Fast! Compared with other "sandwich shoppes", this place has nice portions; other places have way too much bread.
Atmosphere: 4
Food: 5
Service: 4
Not sure what factor(s) contributed to my bad experience there today, but I can safely say I won’t be returning to this location. I used the drive through to order two basic sandwiches from the “Originals” menu and had to repeat my order. She asked if I wanted any additional toppings, I said no. All I wanted to go with them was two Jimmy pickles. I got up to the window and paid. She then asked me if I had… and rattled off three completely different sandwiches. I replied no and repeated my order for a third time. She then handed me the bag. I got home to find two containers of sliced pickles on the side with additional sliced pickles on the sandwiches. I ordered the “Vito” and I could tell there was hardly any vinegar and oil on the bread not to mention there were only two very small tomato slices on my sandwich. I hope their day gets better.*As you can see, Jimmy John’s responded. If I follow the link they provided, I have to fill out a series of mandatory fields in order to provide them with my information as well as repeating the above review. One piece of information they require is my home address. I refuse to provide that information, they do not need it. Therefore I cannot and will not follow the provided link and submit the form as requested.
Atmosphere: 3
Food: 2
Service: 2
Jimmy Johns took order and said will be delivered soon. Did not receive even after 1.5 hours. Called in between, every time order is dispatched will be there in 10-15 mins. Called to cancel, they could not cancel it either. I never received it, so now will have to file a claim through credit card.
Atmosphere: 1
Food: 1
Service: 1
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