Jimmy John's

39601 Grand River Ave, Novi
(248) 442-9872

Recent Reviews

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Morgan Sprague

Fast and good

Cody Sanford

Severely overpriced for literally the worst thing I've ever eaten, ordered a giant roast beef cheddar for over $20 as the price was expected however it didn't taste good and for some unknown reason had the most unpleasant ungodly hot ingredients

Atmosphere: 4

Food: 1

Service: 4

Alex Mottski

Every seat in the Jimmy John’s was occupied with boxed lunches. Sat outside to eat and noticed about 1000 cigarette butts in front of the store, it was a great look.

Atmosphere: 3

Food: 4

Service: 3

Michael O'Connor

Forgot cheese on sub gave us whole new sub.

Atmosphere: 5

Food: 5

Service: 5

jonathon

I had an order place from my work for our lunch and honestly was the most disappointing turn of events. To be excited to try a place my coworkers say is good to receive an order that is not what I asked for and for the replacement be just as sad. A turkey sub with ranch and mayo, to have just 1 only 1 slice of turkey. No sauce at all in the sandwich either. Definitely lost for words to have this for a sandwich, 100% not ordering from here again.

Atmosphere: 3

Food: 1

Service: 4

S K

Rude and careless food delivery drivers. Almost hit me today.

Atmosphere: 1

Food: 1

Service: 1

Dwayne Washington

Staff customer service skills are very poor.

Atmosphere: 3

Food: 4

Service: 1

David Bailey

I believe the Bootlegger is my favorite sub with JJ peppers, onion, and avocado. If I haven't had one in awhile I begin to crave it. Also, the delivery is quick.

Atmosphere: 5

Food: 5

Service: 5

Bayley Cutshaw

Friendly staff and always quick with my food. A busy location so I always try and order ahead

Atmosphere: 5

Food: 5

Service: 5

Marquierite Anne Saba

First time ever placing a delivery order. Was phenomenal for phone order to actual delivery. Order taken by Mandy who was professional and personable. Delivery was provided Gabrielle who was timely and super pleasant. Awesome service, timely service and DELICIOUS FOOD!!!!

Atmosphere: 5

Food: 5

Service: 5

Mark Dean

This was a quick stop for a bite and to get back on the highway. The food, service were excellent. However the inside was dimly light and in my opinion could use better lighting. The overall experience was very good. I would eat at another franchise location because the food and service was so good.

Atmosphere: 5

Food: 5

Service: 5

Jessi McKenna

Jimmy John's experiences over the course of the last year prove there is definitely nothing fast about the service anymore. It's just shy of an hour since my ASAP order was placed (12:46 pm; it's not 1:40pm), and it still isn't here. Track your order doesn't work anymore. But they sent the We want to hear from you! Survey email at 12:47...

Food: 3

Service: 2

Moe Hamka

Avoid!

Atmosphere: 1

Food: 1

Service: 1

Callan Schauer

This place had it down! They had so many orders coming in online, in the drive thru, all with people coming through the door wanting to order in store. Just an amazing job so happy with their service.

Food: 5

Service: 5

Nick Olexa

Horrible, horrible drive thru service on the last two visits

Atmosphere: 1

Food: 2

Service: 1

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