Ponemah Lakeside Lodge
3482 W Silver Lake Rd, Fenton
(810) 354-8200
Recent Reviews
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The food! Multiple people got sick and management was not receptive.
Vomiting and diarrhea after eating chicken
Awesome fish dinners. We go regularly.
Wheelchair accessibility: Good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Boom Boom Shrimp, Fish and Chips, Crab Cakes, Fish Tacos, Ahi Tuna
Great food and service. Atmosphere was awesome. Had a great time listening to live music.
Atmosphere: 4
Food: 4
Service: 5
Great food and awesome service! Trash can nachos are excellent and the burgers are some of the best around.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Trash Can Nachos Supremos
Such a cool spot on the water! Great food, great service and check the website for live music on the weekends! Pontoons can drive right up and park in the lake and come on in! Grace was a real good server!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buffalo Chicken Salad, Chicken Wrap & Chips
Our first time here. Loved the patio. I wanted to sit by water and enjoy a meal. Hubby agreed. We definitely enjoyed our pizza and our server was great. We will be back.
Atmosphere: 5
Food: 5
Service: 5
Had the Philly egg rolls which were delicious! The loaded fries are amazing! The waitress was awesome!
Atmosphere: 5
Food: 5
Service: 5
Expensive. Managers: retraining of wait staff may be required. Forgotten orders, incomplete orders. Some of us did not receive our meals at all. Upon discovery, the wait staff put those orders last, instead of prioritizing them first, so we could eat together. They never did get their meals! Wow!
No air on the patio. More ceiling fans please and turn the two that are there up to "high".
Atmosphere: 2
Food: 3
Service: 2
This is in response to Charles Nagy’s response and review:
We were patrons at the restaurant and sat right next to the table of 20, very irritating and aggressive men. We were told as we sat down that kitchen was running 45 minutes to 1 hour as the lodge was busy. Great. Expectations set but apparently not good enough for that table. There was no shortage of service to that table. I watched 3 servers, running and trying to accommodate that table. I watched another table of ladies move from this table because these guys were rude. As it came time to cash out I watched 2 of these men (in their 60s) corner a server and read her the riot act about “not getting his tots”. Listen napolean dynamite, they took them off the bill - let it go. In the end we watched 2 of the servers leave crying (having daughters and being married I can’t imagine treating any woman in any workplace this way) Charles Nagy, if you worked in the restaurant industry then you would know that when you put in 20 different checks (separate bills) it is most likely your food will not come at the same time. Here is a tip for Charles and his lack of character friends. STAY home. What ever issue you are dealing with don’t take it out on a staff that was working their tails off to serve you. I own a business. I have had many large, last minute gatherings at restaurants. I can’t say I was always giving the best service but I have recognized the effort that the staff put in. As a business owner, if you were one of my customers I would not want you back. The customer is not always right especially when they are rude and downright mean. There is nothing in the job description of a server that says they have to accept your verbal vitriol while you are trying to escape whatever is going on in your life.
We are regulars there. I have never witnessed anything but hustle from the staff and the food is fantastic for a lodge - try the pizza, nachos, shrimp or any of the sandwich’s. I can also understand why Napolean Dynamite wanted his tots because they are amazing.
We will come back soon, possibly tonight especially knowing the party of 20 irritating, aggressive, rude men won’t be back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coconut Shrimp, Trash Can Nachos Supremos
Restaurantji Recommends
Went with a large group. 20 people. We told them up front mostly separate bills. My food came coconut shrimp and fries. No Fry's we will get some. My friend on the same bill didn't get his meal. Chicken tenderders with one extra jerk sauce. We asked where his food was by this time several different servers told him his food was on the way.. everyone else got there food and finished eating. I got my fries which were cold and once again asked where his food was. The waitress said oh several different excuses, busy, large party ran out of food. He told them to cancel his order. Everyone had eaten by then. She brought him a to go box and one jerk sauce and said this is on us , no charge sorry. We asked to cash out our bill. It was wrong along with mostly everyone elses They charged him for his meal along with fries which he didn't order or get and an extra jerk sauce . Which he didn't get. He called the waitress over again and told her it was wrong. She takes the bill in and told him it was busy. A different waitress came out with a new bill. It was still wrong. Still had fries on it and an extra jerk sauce. He told her this bill was still wrong. She grabbed the bill and stormed away. A new waitress appears with a new bill . Still wrong.....an extra jerk sauce on it. Then she tells him he was being very rude and starts yelling at him. He had been very patient. No manager ever came out to apologize or help. We just finally paid the bill a total of 3 hrs later from beginning to end. I will never go without leaving a tip. This time my tip is manage your staff on service and help them when they need it. A horrible experience we will never go back. Pretty lake view that's all I can say good about it. I worked in the food and customer service industry many years. If I would have ever treated a customer that way I would have been fired on the spot.
Atmosphere: 3
Food: 3
Service: 1
Food was good, our service wasn't the greatest, the waitress advised us not to sit outside with the band playing. Come to find out later it was because they wanted other people to sit out there. So we got stuck inside.
Atmosphere: 3
Food: 5
Service: 3
Kristy was dope and food was gas
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Balls
Passing by thought we'd try it out. Decor was entertaining. Inside had tables & booths. Covered wood patio on the lake. Loved eating outside. Service & staff were great. Very accommodating to food requests because of allergies. Food was good, just a little on the spicy side, like the Ranch dressing is peppery, not the typical Ranch dressing one would expect. Boats can dock and come up to eat on patio. Prices around $12-14 for sandwich & chips. Would eat there again.
Atmosphere: 5
Food: 4
Service: 5
First visit and cannot wait to go back! Grace S was so sweet and kind, very attentive. The atmosphere was chill and relaxing. Food portions are generous!
Wheelchair accessibility: They have a ramp down to the patio.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buffalo Chicken Salad, Wings, Fish Tacos
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