Dairy Queen Store
28918 Telegraph Rd, Flat Rock
(734) 782-9838
Recent Reviews
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Went in today for a hot dog, pretty straight forward ... none of the prices are correct!
❤️
Atmosphere: 5
Food: 5
Service: 5
Best Dairy Queen around! 😊
IF I COULD GIVE 0 STARS I would.
Owner was charging people for free cone day. It was supposed to be a free small chocolate or vanilla cone and she said people had to give donations to get one.
That's not what Dairy queen advertised.
It was only supposed to be a $1 donation if you got it dipped in cherry or cotton candy Just like the franchise and corporate posted.
This owner is a scammer.
We ended up giving $5 which is very generous and she was still very rude about it.
That old lady is extremely rude and many others in the neighborhood have similar experiences with her. It is sad that my family, friends, & neighbors have also had bad experiences with her. We will no longer be coming to this location because of this lady and many others have already stopped coming to this location
Dear Dairy Queen,
I am writing to express my extreme dissatisfaction with my experience today, March 20, 2025, at your Flatrock, MI store during the Dairy Queen National Cone Day promotion. My family and I decided to visit your establishment specifically because of the widespread advertising of this event on social media and in your stores.
Unfortunately, our visit was marred by the poor attitude of an older white female employee who attended us. When I ordered a small cone, she was exceptionally stingy with the serving and made a point of rolling her eyes at me. She continued to act rudely, mean-mugging every customer she served. Despite my generous donation, which exceeded the value of a small cone, her behavior remained unacceptable.
I hope you will take appropriate action to address this employee's behavior and ensure that future customers do not have to endure such a negative experience.
Today 3/20/25 is Dary Queen Day and you get 1 icecream every year, thank you, but in this establishment, the lady who is serving today has a very bad attitude asking for donations and if you don't give a donation, she will give you the icecream, twisting her mouth and shaking her head negatively.
The "Manager" (i use that term loosely) that drives the white Ram was late which i get! But then was rude ontop of that when we were just patiently waiting in front. The younger girl who served us after we went for a walk was very nice though. 5* on atmosphere for the park 🤣
Atmosphere: 5
Food: 3
Service: 2
The girls that work there do a wonderful job
Atmosphere: 4
Food: 4
Service: 5
Great spot for taking a little walk down by the river just 100ft away.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Quick service
Atmosphere: 4
Food: 4
Service: 5
Awesome place to get soft serve. Reasonable prices.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Banana Split, Strawberry Sundae, Strawberry
Great for a snack or great ice cream
Atmosphere: 5
Food: 5
Service: 5
Always enjoy vanilla cone dipped in butterscotch.
Atmosphere: 5
Food: 5
Service: 5
Came here for decades, when me and my daughter pulled up there was a lady sitting in her truck smoking. Thought nothing of it. Ordered ice cream and didn’t want to get it in the car so went walking while we ate. Immediately stopped by lady in truck saying we can’t park there. I said we were just going to eat and then come right back. She complained she only had four spots. I wonder why she parks there then? Just to chase people off as soon as they get their ice cream? She’d probably have more spots if she parked somewhere else. I can’t believe it but I’ll never come back, good memories or no, if some lady owns the place and treats me like I’m unwelcome when I just bought an ice cream 30 seconds prior. If this is how she treats her customers she doesn’t deserve any.
Atmosphere: 1
Food: 5
Service: 5
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