Owner is rude, uptight, thinks she knows what she's talking about when she doesn't. Cusses and fights with people through the window in front of other customers. It's dirty and they can't keep staff. Had been reported to health department. She should watch who she talks to the wrong way
Ronald Matte
You can’t beat this DQ after a hot day at Huroc Park. It’s been our go-to spot for years before heading home. Ice cream always hits the spot, and the service is quick and friendly. Just a classic hometown stop that never disappoints.
Ashley
As a Doordash delivery aggravating when they put customers cups in the bag so they call roll around. They put the products in a bag that is already sealed up!! When your putting products in the bag can you make sure its more secure!!!
btomm 14
Friendly service
Scott Bell
Been coming here for 50 years. They always do a good job here. Always fun to git a cone on a hot day and take a walk by the river. Yummy
Desirae Johnson
Brandi was amazing she help me very well my hot dog was good she has good service would recommend
Karen Diehl
Went in today for a hot dog, pretty straight forward ... none of the prices are correct!
IF I COULD GIVE 0 STARS I would. Owner was charging people for free cone day. It was supposed to be a free small chocolate or vanilla cone and she said people had to give donations to get one. That's not what Dairy queen advertised. It was only supposed to be a $1 donation if you got it dipped in cherry or cotton candy Just like the franchise and corporate posted. This owner is a scammer. We ended up giving $5 which is very generous and she was still very rude about it.
Brett Campbekk
That old lady is extremely rude and many others in the neighborhood have similar experiences with her. It is sad that my family, friends, & neighbors have also had bad experiences with her. We will no longer be coming to this location because of this lady and many others have already stopped coming to this location
Michelle Villanueva
Dear Dairy Queen,
I am writing to express my extreme dissatisfaction with my experience today, March 20, 2025, at your Flatrock, MI store during the Dairy Queen National Cone Day promotion. My family and I decided to visit your establishment specifically because of the widespread advertising of this event on social media and in your stores.
Unfortunately, our visit was marred by the poor attitude of an older white female employee who attended us. When I ordered a small cone, she was exceptionally stingy with the serving and made a point of rolling her eyes at me. She continued to act rudely, mean-mugging every customer she served. Despite my generous donation, which exceeded the value of a small cone, her behavior remained unacceptable.
I hope you will take appropriate action to address this employee's behavior and ensure that future customers do not have to endure such a negative experience.
Alejandrä Miranda
Today 3/20/25 is Dary Queen Day and you get 1 icecream every year, thank you, but in this establishment, the lady who is serving today has a very bad attitude asking for donations and if you don't give a donation, she will give you the icecream, twisting her mouth and shaking her head negatively.
Tacktiician
The "Manager" (i use that term loosely) that drives the white Ram was late which i get! But then was rude ontop of that when we were just patiently waiting in front. The younger girl who served us after we went for a walk was very nice though. 5* on atmosphere for the park 🤣
We got great service and ice cream from here
Owner is rude, uptight, thinks she knows what she's talking about when she doesn't. Cusses and fights with people through the window in front of other customers. It's dirty and they can't keep staff. Had been reported to health department. She should watch who she talks to the wrong way
You can’t beat this DQ after a hot day at Huroc Park. It’s been our go-to spot for years before heading home. Ice cream always hits the spot, and the service is quick and friendly. Just a classic hometown stop that never disappoints.
As a Doordash delivery aggravating when they put customers cups in the bag so they call roll around. They put the products in a bag that is already sealed up!! When your putting products in the bag can you make sure its more secure!!!
Friendly service
Been coming here for 50 years. They always do a good job here. Always fun to git a cone on a hot day and take a walk by the river. Yummy
Brandi was amazing she help me very well my hot dog was good she has good service would recommend
Went in today for a hot dog, pretty straight forward ... none of the prices are correct!
❤️
Atmosphere: 5
Food: 5
Service: 5
Best Dairy Queen around! 😊
Restaurantji Recommends
IF I COULD GIVE 0 STARS I would.
Owner was charging people for free cone day. It was supposed to be a free small chocolate or vanilla cone and she said people had to give donations to get one.
That's not what Dairy queen advertised.
It was only supposed to be a $1 donation if you got it dipped in cherry or cotton candy Just like the franchise and corporate posted.
This owner is a scammer.
We ended up giving $5 which is very generous and she was still very rude about it.
That old lady is extremely rude and many others in the neighborhood have similar experiences with her. It is sad that my family, friends, & neighbors have also had bad experiences with her. We will no longer be coming to this location because of this lady and many others have already stopped coming to this location
Dear Dairy Queen,
I am writing to express my extreme dissatisfaction with my experience today, March 20, 2025, at your Flatrock, MI store during the Dairy Queen National Cone Day promotion. My family and I decided to visit your establishment specifically because of the widespread advertising of this event on social media and in your stores.
Unfortunately, our visit was marred by the poor attitude of an older white female employee who attended us. When I ordered a small cone, she was exceptionally stingy with the serving and made a point of rolling her eyes at me. She continued to act rudely, mean-mugging every customer she served. Despite my generous donation, which exceeded the value of a small cone, her behavior remained unacceptable.
I hope you will take appropriate action to address this employee's behavior and ensure that future customers do not have to endure such a negative experience.
Today 3/20/25 is Dary Queen Day and you get 1 icecream every year, thank you, but in this establishment, the lady who is serving today has a very bad attitude asking for donations and if you don't give a donation, she will give you the icecream, twisting her mouth and shaking her head negatively.
The "Manager" (i use that term loosely) that drives the white Ram was late which i get! But then was rude ontop of that when we were just patiently waiting in front. The younger girl who served us after we went for a walk was very nice though. 5* on atmosphere for the park 🤣
Atmosphere: 5
Food: 3
Service: 2
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