Dunkin'
27050 Telegraph Rd, Flat Rock
(734) 789-7017
Recent Reviews
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Ordered bagel sandwich witch was chewy. Hashbrowns tasted funny. .. gross..
Wanted a coke with meal, couldn't get it..I don't drink coffee.
Got a half a dozen donuts didn't have chocolate cream sticks.
First time being there. What a disappointment
Atmosphere: 3
Food: 1
Service: 3
they get orders wrong all the time
Kid-friendliness: Good refreshers with lots of sugar.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Dunkin' Refreshers
First Frozen Vanilla Bean of the summer!
A little late. Highly recommended if you like "snow ice cream"!
Atmosphere: 5
Food: 5
Service: 5
Clean accurate efficient
Atmosphere: 5
Food: 5
Service: 5
the guy who is always there (at least at night, that’s the only time i go!) is super sweet. always quick with orders and very nice. he also seems very dedicated. donuts are always amazing too !!!
Atmosphere: 5
Food: 5
Service: 5
Received a bagel today that chewy and hard as a rock. Need fresher products.
Atmosphere: 3
Food: 1
Service: 3
Terrible customer service. Just bought two tumblers not even an hour ago and wanted to exchange them for the colors they had and was told No. They are the exact same cups. Ask to speak to the manager guy behind the counter kept coming up with excuses then he finally called. Wouldn't let me speak to him only stated "he said no we don't do exchanges". Just ridiculous all over a cup that's FROM DUNKIN DONUTS JUST A DIFFERENT LOCATION. Again, Terrible customer service will not be returning.
Service: 1
I sure love me some dunking donuts!
Atmosphere: 3
Food: 5
Service: 3
Me and my family walked in i was going to get donuts my wife and daughter wanted ice cream.They were helped right away i had a worker standing right in front of me completely ignored me for over 3 minutes. He looked at me plenty of times while he was making coffee. There were also 2 other employees working the drive thru so the guy that was over on the dignity section should have been able to help me but decided not toIt wasn't until my wife and daughter got served and i made a loud comment or 2 about how i love being ignored and not getting servedFinally after 4 minutes at least the guy who helped my wife and daughter at the ice cream section came over and got my doughnutsWon't ever come back in here againIt's no wonder Dunkin doughnuts are dropping like flies and going out of business seeing the experience i had i would not blink an eye if they shut down and would smile the employees there do need to be employed acting like that
Atmosphere: 1
Food: 4
Service: 1
Order is wrong 85% of the time. I'm tired of calling or going back to get my order fixed. I shouldn't have to make 2 trips to get a correct item.
Restaurantji Recommends
Came in on 3-20-24 at 5:10am and ordered a everything bagel w/cream cheese and an extra large coffee. Received a sesame bagel so stale that the only way to eat it was to dunk it in my coffee to soften it up. Also rcved a large coffee instead of an extra large that I paid for and was told that they didnt have any extra large cups(though that didnt stop them from charging me for an XL). I come to this DD all the time but may have to rethink the TH's across the road. Maybe this is why the TH across the road always has a long drive thru line
Atmosphere: 3
Food: 1
Service: 1
Amazing people always quick.
Atmosphere: 5
Service: 5
Recommended dishes: Donuts
I order breakfast and a drink most mornings on the app. My stuff is always hot and ready when I get there, I appreciate the people there so much.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Sausage Egg and Cheese, Sausage Egg and Cheese, Wake-Up Wrap - Sausage Egg and Cheese, Plain Stuffed Bagel Minis, Dunkin' Refreshers
Super fast and always great tasting
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Great service by good
Atmosphere: 5
Food: 5
Service: 5
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