Dunkin'

27050 Telegraph Rd, Flat Rock
(734) 789-7017

Recent Reviews

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Diane Boyes

Ordered bagel sandwich witch was chewy. Hashbrowns tasted funny. .. gross..
Wanted a coke with meal, couldn't get it..I don't drink coffee.
Got a half a dozen donuts didn't have chocolate cream sticks.
First time being there. What a disappointment

Atmosphere: 3

Food: 1

Service: 3

Audri

they get orders wrong all the time

Kid-friendliness: Good refreshers with lots of sugar.

Atmosphere: 1

Food: 5

Service: 1

Recommended dishes: Dunkin' Refreshers

Lee Hill

First Frozen Vanilla Bean of the summer!
A little late. Highly recommended if you like "snow ice cream"!

Atmosphere: 5

Food: 5

Service: 5

Zach Lokilow

Clean accurate efficient

Atmosphere: 5

Food: 5

Service: 5

scvana

the guy who is always there (at least at night, that’s the only time i go!) is super sweet. always quick with orders and very nice. he also seems very dedicated. donuts are always amazing too !!!

Atmosphere: 5

Food: 5

Service: 5

Barb Pace

Received a bagel today that chewy and hard as a rock. Need fresher products.

Atmosphere: 3

Food: 1

Service: 3

Tyler

Terrible customer service. Just bought two tumblers not even an hour ago and wanted to exchange them for the colors they had and was told No. They are the exact same cups. Ask to speak to the manager guy behind the counter kept coming up with excuses then he finally called. Wouldn't let me speak to him only stated "he said no we don't do exchanges". Just ridiculous all over a cup that's FROM DUNKIN DONUTS JUST A DIFFERENT LOCATION. Again, Terrible customer service will not be returning.

Service: 1

Nick Smith

I sure love me some dunking donuts!

Atmosphere: 3

Food: 5

Service: 3

killer blue bunny

Me and my family walked in i was going to get donuts my wife and daughter wanted ice cream.They were helped right away i had a worker standing right in front of me completely ignored me for over 3 minutes. He looked at me plenty of times while he was making coffee. There were also 2 other employees working the drive thru so the guy that was over on the dignity section should have been able to help me but decided not toIt wasn't until my wife and daughter got served and i made a loud comment or 2 about how i love being ignored and not getting servedFinally after 4 minutes at least the guy who helped my wife and daughter at the ice cream section came over and got my doughnutsWon't ever come back in here againIt's no wonder Dunkin doughnuts are dropping like flies and going out of business seeing the experience i had i would not blink an eye if they shut down and would smile the employees there do need to be employed acting like that

Atmosphere: 1

Food: 4

Service: 1

Tina Turner

Order is wrong 85% of the time. I'm tired of calling or going back to get my order fixed. I shouldn't have to make 2 trips to get a correct item.

Steven Ernest - 5P1NAB

Came in on 3-20-24 at 5:10am and ordered a everything bagel w/cream cheese and an extra large coffee. Received a sesame bagel so stale that the only way to eat it was to dunk it in my coffee to soften it up. Also rcved a large coffee instead of an extra large that I paid for and was told that they didnt have any extra large cups(though that didnt stop them from charging me for an XL). I come to this DD all the time but may have to rethink the TH's across the road. Maybe this is why the TH across the road always has a long drive thru line

Atmosphere: 3

Food: 1

Service: 1

Samiha Awad

Amazing people always quick.

Atmosphere: 5

Service: 5

Recommended dishes: Donuts

Karlee Baggett

I order breakfast and a drink most mornings on the app. My stuff is always hot and ready when I get there, I appreciate the people there so much.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Turkey Sausage Egg and Cheese, Sausage Egg and Cheese, Wake-Up Wrap - Sausage Egg and Cheese, Plain Stuffed Bagel Minis, Dunkin' Refreshers

Jacob Varble

Super fast and always great tasting

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts

Ernie Ruiz ii

Great service by good

Atmosphere: 5

Food: 5

Service: 5

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