McDonald's
27255 Telegraph Rd, Flat Rock
(734) 782-1106
Recent Reviews
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Flat Rock probably best McDs in this area...
How ever is team leader in after noon is a waste of money
Food: 1
Service: 1
Food no star. Customer service no star. What has happen to all these places.
Atmosphere: 1
Food: 1
Service: 1
I’ve stopped at this McDonald’s quite a few times in my past not always the best customer service but today November 28th 2025 was the worst. The staff are very disrespectful and I’m talking about the managers. Very rude manager got upset with me because I had to come back into the McDonald’s and asked for my honey mustard dip for my chicken nuggets I spend enough money as it is and not to get what I ordered and what’s supposed to come with what I ordered. It’s not satisfactory. The big Mac was cold. The fries were cold. I threw the fries away. I only ate half of the big Mac and the chicken nuggets were cold. I will not return to this McDonald’s ever again. If I could give it zero stars, that’s exactly what I would give it because that’s exactly what this establishment deserves.
Atmosphere: 1
Food: 1
Service: 1
The fries were cold. Yuck!
Atmosphere: 3
Food: 3
Service: 5
I went this morning for a sausage egg and cheese bagel with no egg. Got my sandwich got to work and it was a bacon egg cheese bagel with literally 1 piece of bacon. Charged me like 6 dollars for 1 piece of bacon is actually insane. And the sandwich was wrong.
Food: 1
we were half way thru ordering at the end of night (i understand this can be an inconvenience) and she cut us off and said they can only do burgers since it’s near closing time unless we wanted to wait, we said we would wait. then we continued to order and the cashier said okay we can’t do this order. we felt this was kind of rude since we were half way thru ordering, it would’ve been a different story if she said they were closed right off rip rather than giving up on our order halfway thru
They are so worried about how fast they service you. Got our order guess what all wrong.slow down and get orders right.
Atmosphere: 3
Food: 1
Service: 3
So slow everytime no matter what.
Atmosphere: 1
Food: 4
Service: 1
Sat in drive through for 10 mins and watched 4 cars go before my order was even taken! I think the only reason is because I finally said “um hello?!” Horrible drive thru service and food was cold!!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Waited an hour after a mobile order in a parking spot. Never received my food. Went inside they never made it despite having over an hour. Restaurant was disgusting with spilled drink all over the fountain counter. I want a refund because they never gave me my food or my refund.
Atmosphere: 1
Food: 1
Service: 1
Good food, good people.
Atmosphere: 5
Food: 4
Service: 4
Great people
Atmosphere: 5
Food: 5
Service: 5
I used the mobile app tonight and when I got there to pick up my food they couldnt find the code. It happens. Female in the drive thru was as helpful as she could possibly be. Her manager idk who cause they couldnt be bothered to come talk to me. I was told that they couldnt help me even tho I was already charged. So thanks for absolutely nothing. Whoever is the manager on shift sunday September 14th around 4pm you need a whole new course in customer service interactions. Your skills are seriously lacking
Do not go here. They pull people in the drive thru just to have a good timer time. Then when they finally bring your food out, half of the order isnt in the bag. Nothing is fresh so what are we waiting on? And the crew is rude and unprofessional. Absolutely atrocious.
Atmosphere: 1
Food: 1
Service: 1
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