This McDonald's is better than most customer service wise but still regular McDonald's
Atmosphere: 2
Food: 1
Service: 2
Kelly M
Ordered a latte. That’s it! Not a super busy morning. No one behind me yet. Get to the window to pay and the guy asks me to PULL FORWARD why you ask? No idea because I wasn’t blocking anyone. But yet here I sit….. five minutes in. Even though I was told- she’s making it and visually watched her making it. This is madness McDonalds. Don’t sell lattes if you can’t make them in five minutes without the rush going on. And when a random employee finally brings it- she’s informs me that it sat there waiting for someone to bring it to me for longer than I would’ve blocked the window. Do better.
Atmosphere: 1
Food: 3
Service: 1
Meghan Porro
This is one of our favorite McDonald's! Food is always fresh and usually they're pretty fast
Atmosphere: 5
Food: 5
Service: 5
shawn johnson
Fast, friendly service. Food is usually fresh and doesn't take long to receive your food.
Atmosphere: 5
Food: 5
Service: 5
Raven Mcpeek
Always mess up stuff
Atmosphere: 3
Food: 5
Service: 1
Sandy Mullins
HORRIBLE! I went around 1:15pm. I understand that’s lunch time and can be busy; however, it wasn’t that busy. I ordered my food, paid for it all within maybe 5 minutes of being in line. There were a few cars waiting for their food…not a huge deal. I got to the window to get my food and was handed my drink and told when one of the cars in reserve spots opened up to move forward because I was waiting on fries. I watched an employee walk around in circles with many bags in her hands. She was walking up to cars trying to find the owners to the food in her hands. She walked up to my car asked what I ordered, I told her. She said nope none of these are yours. She asked the number on my receipt I said 1369. She said I have 1569. This isn’t yours. Okay. Over 10 minutes goes by and I’m still waiting! She’s still walking around circles! People are starting to get out of their cars looking for their food. To no avail, they walk back to their cars empty handed. She goes back inside and about 5 minutes later she comes back out with more bags. Comes up to my car and asked my number again. I tell her my number and exactly what I ordered. The bag with 1569, that she had along was my order! The fresh fries that I thought I was waiting for were disgusting! Soggy and cold! My hamburgers were warm but, far from hot! It was my fault for not checking my food prior to leaving because I should’ve known better! I should’ve known it was going to be cold because she was walking around looking for their owner forever! I tried call the store but no one answered and I had an appointment to be at so I didn’t have time to turn around! Do better Flat Rock, McDonald’s! This was uncalled for and you weren’t that busy to be that confused I. Who ordered what!!
CHECK YOUR BAG! No other fast food place messes up as much as these guys. Food will almost always be missing or made wrong.
Atmosphere: 2
Food: 2
Service: 1
Camille Gibson
Best McDonald's around
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, French Fries
Jay Smoove
If you go at breakfast time your golden, anything lunch or dinner time the people are slower than snails on a hot tar don’t recommend going at all unless your willing to wait 35+ minutes
This McDonald's is better than most customer service wise but still regular McDonald's
Atmosphere: 2
Food: 1
Service: 2
Ordered a latte. That’s it! Not a super busy morning. No one behind me yet. Get to the window to pay and the guy asks me to PULL FORWARD why you ask? No idea because I wasn’t blocking anyone. But yet here I sit….. five minutes in. Even though I was told- she’s making it and visually watched her making it. This is madness McDonalds. Don’t sell lattes if you can’t make them in five minutes without the rush going on. And when a random employee finally brings it- she’s informs me that it sat there waiting for someone to bring it to me for longer than I would’ve blocked the window. Do better.
Atmosphere: 1
Food: 3
Service: 1
This is one of our favorite McDonald's! Food is always fresh and usually they're pretty fast
Atmosphere: 5
Food: 5
Service: 5
Fast, friendly service. Food is usually fresh and doesn't take long to receive your food.
Atmosphere: 5
Food: 5
Service: 5
Always mess up stuff
Atmosphere: 3
Food: 5
Service: 1
HORRIBLE! I went around 1:15pm. I understand that’s lunch time and can be busy; however, it wasn’t that busy. I ordered my food, paid for it all within maybe 5 minutes of being in line. There were a few cars waiting for their food…not a huge deal. I got to the window to get my food and was handed my drink and told when one of the cars in reserve spots opened up to move forward because I was waiting on fries. I watched an employee walk around in circles with many bags in her hands. She was walking up to cars trying to find the owners to the food in her hands. She walked up to my car asked what I ordered, I told her. She said nope none of these are yours. She asked the number on my receipt I said 1369. She said I have 1569. This isn’t yours. Okay. Over 10 minutes goes by and I’m still waiting! She’s still walking around circles! People are starting to get out of their cars looking for their food. To no avail, they walk back to their cars empty handed. She goes back inside and about 5 minutes later she comes back out with more bags. Comes up to my car and asked my number again. I tell her my number and exactly what I ordered. The bag with 1569, that she had along was my order! The fresh fries that I thought I was waiting for were disgusting! Soggy and cold! My hamburgers were warm but, far from hot! It was my fault for not checking my food prior to leaving because I should’ve known better! I should’ve known it was going to be cold because she was walking around looking for their owner forever! I tried call the store but no one answered and I had an appointment to be at so I didn’t have time to turn around! Do better Flat Rock, McDonald’s! This was uncalled for and you weren’t that busy to be that confused I. Who ordered what!!
Atmosphere: 1
Food: 1
Service: 1
Terrible
Atmosphere: 1
Food: 1
Service: 1
All good, all time favorite
Atmosphere: 4
Food: 5
Service: 5
Nice place and excellent service
Food: 1
Service: 1
Hit and miss never know how it's gonna go
Atmosphere: 2
Food: 3
Service: 4
Restaurantji Recommends
Fresh to order
Food: 1
Service: 1
CHECK YOUR BAG! No other fast food place messes up as much as these guys. Food will almost always be missing or made wrong.
Atmosphere: 2
Food: 2
Service: 1
Best McDonald's around
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, French Fries
If you go at breakfast time your golden, anything lunch or dinner time the people are slower than snails on a hot tar don’t recommend going at all unless your willing to wait 35+ minutes
Atmosphere: 1
Food: 2
Service: 1
Good fish sandwich
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