This place is at the bottom on service in my opinion first off super slow in getting orders out even though they got 8 or more people working behind counter, drive through is beyond slow stuck in line for over 20 minutes is just atrocious, got to screen to order gave girl my code she couldn't figure out what to do , it was for a $6 10 pc,med fry and med drink , 3 hamburgers no onion extra pickle pretty simple and straight forward I thought, she reads me back total for $19! I mention I didn't think that was correct, she prices to get manager rerang everything just out it to $2 each for 3 items so that they could get to $6 ...okay that's good get my order and even after her repeating it back to me 2x she still rang it up wrong with no pickle extra onions , may not seem like a big deal to many but I find it extremely frustrating when they reread it back and still do it wrong
Mariah Barton
Placed a mobile order. Was there before they closed, but they ignored me. Lady seen me at the window and locked it while I was there. Once cars in front of me moved.. I told the girl at the window I placed a mobile order and have been trying to get help. They didn’t want to make it cause they were closing and are to lazy. Instead of being rude they could’ve just said that on the speaker or at the first window. Here’s a thought… don’t accept mobile orders an hour before you close if you’re not gonna make them. Crazy how other McDonald’s don’t have a problem stop accepting orders on the app.
nicholas long 2
I ordered a DoorDash and paid for sweet and sour and cheese in my mcchickens, I got 2 sandwiches and 4 sweet and sours and got 0 sauce, and NO CHEESE ON MY SANDWICHES! It’s just crazy to me I pay for certain things and they can’t come through with getting everything right even after a paying customer pays for what is so clearly on the tickets in front of them!!
lisa daniels
Ordered on my mobile app and watched four cars that pulled up after me on the other line go through ahead of me they need to pay attention to who they’re taking orders for
Kristina Rose
Food is always wrong, cold and fries are the same.
Elizabeth brown
Excellent fish sandwich. The meal was fresh hot and good.
Phillip Lewis
After standing in the lobby for 10 minutes and the staff looking right at us and would not help we left My advice is to find a different McDonald’s.
Andrea C
Omg worst curbside pickup ever...20 minute wait time and can't cancel the order
Probably one of the slowest McDonalds I've ever been to. 17 minutes in a drive thru? Nuts.
Ruth Brayman
The food has gone down in quality.
andy lawrence
Waited for 20 mins after placing an order on the app. The line never moved. Half the time the frys are half full. Food in general is not great. Corporate needs to fix this location.
David Hensler
Clean restaurant, fast service by pleasant employees.. The food was hot, fries salted and fresh... This MCDs was on par and I apprecite that.
They actually put salt on their fries !!!
This place is at the bottom on service in my opinion first off super slow in getting orders out even though they got 8 or more people working behind counter, drive through is beyond slow stuck in line for over 20 minutes is just atrocious, got to screen to order gave girl my code she couldn't figure out what to do , it was for a $6 10 pc,med fry and med drink , 3 hamburgers no onion extra pickle pretty simple and straight forward I thought, she reads me back total for $19! I mention I didn't think that was correct, she prices to get manager rerang everything just out it to $2 each for 3 items so that they could get to $6 ...okay that's good get my order and even after her repeating it back to me 2x she still rang it up wrong with no pickle extra onions , may not seem like a big deal to many but I find it extremely frustrating when they reread it back and still do it wrong
Placed a mobile order. Was there before they closed, but they ignored me. Lady seen me at the window and locked it while I was there. Once cars in front of me moved.. I told the girl at the window I placed a mobile order and have been trying to get help.
They didn’t want to make it cause they were closing and are to lazy. Instead of being rude they could’ve just said that on the speaker or at the first window. Here’s a thought… don’t accept mobile orders an hour before you close if you’re not gonna make them. Crazy how other McDonald’s don’t have a problem stop accepting orders on the app.
I ordered a DoorDash and paid for sweet and sour and cheese in my mcchickens, I got 2 sandwiches and 4 sweet and sours and got 0 sauce, and NO CHEESE ON MY SANDWICHES! It’s just crazy to me I pay for certain things and they can’t come through with getting everything right even after a paying customer pays for what is so clearly on the tickets in front of them!!
Ordered on my mobile app and watched four cars that pulled up after me on the other line go through ahead of me they need to pay attention to who they’re taking orders for
Food is always wrong, cold and fries are the same.
Excellent fish sandwich. The meal was fresh hot and good.
After standing in the lobby for 10 minutes and the staff looking right at us and would not help we left My advice is to find a different McDonald’s.
Omg worst curbside pickup ever...20 minute wait time and can't cancel the order
It's a McDonald's
Restaurantji Recommends
Probably one of the slowest McDonalds I've ever been to. 17 minutes in a drive thru? Nuts.
The food has gone down in quality.
Waited for 20 mins after placing an order on the app. The line never moved. Half the time the frys are half full. Food in general is not great. Corporate needs to fix this location.
Clean restaurant, fast service by pleasant employees.. The food was hot, fries salted and fresh... This MCDs was on par and I apprecite that.
Location: Telegraph rd in Flat Rock, Mi
Hamburgers have too much pepper on them here
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