I'd give zero stars if I could? Had to go back in to get what they forgot from my order. Took one bite out of my whopper and couldn't even eat it. Dry stale old buns, lukewarm burger, soggy fries, soggy onion rings. The bun was so hard it was solid, you could knock on. I've never taken one bite out of something and had to throw it away. Paid over $25 to toss both meals right in the trash. Go anywhere but here.
Michael Skinner
Drive through staff extremely rude and slow burgers were cold and messed up asked for no mayo and they added extra mayo instead
When we just tried calling to inform the manager she was extremely rude with us on the phone and hung up on us
Atmosphere: 1
Food: 1
Service: 1
Tony Kirby
Hands down the slowest fast food place in America, 30 min wait for lukewarm food
Atmosphere: 1
Food: 2
Service: 1
Zu
Tired of old cold food. Spend 16$ a meal for it to not even be edible.
Drew Drew
This is not fast food Expect to be waiting at least 20 to 40 minutes to get a simple order
Atmosphere: 2
Food: 4
Service: 2
Jarrid Smith
Don’t use your credit card here
Service: 1
Greg poe
This is the worst Burger King in Genesee County and I would advise you not to give them your debit card
Atmosphere: 1
Food: 1
Service: 1
ella
GUY WORKING DRIVE THRU STOLE MY CREDIT CARD INFORMATION AND STARTED MAKING PURCHASES WITH MY CARD! DO NOT TRUST THIS PLACE! I was there November 17th at around 6 PM (can’t remember exactly- but around that time). Same black guy who’s usually working. Well he took my card with him in the back which was SUPER sketchy. There was also a white kid in the back who walked up and kind of huddled next to him. So I don’t know who did it. He was gone with my card for a longggg time which was super sus but I figured hey it’s just them working, looks like he’s got a lot going on- whatever. Uhh no. He started buying stuff with my credit card today. Only use Apple Pay or cash here….
Smokey
African American woman working drive thru november 3rd at 930pm did great she needs a raise !!
Atmosphere: 5
Food: 5
Service: 5
Shemeka Polk
The restaurant and food is good but the worker I’m assuming is the manager was very snappy rolling eyes etc for no reason maybe a bad morning
Your people are rude. The place is dirty nasty and even when I ordered it, they gave me all the wrong food. This place needs to be shut down what’s corporate‘s phone number someone
Greg Beard
Double cheeseburger and chicken fries and a large onion ring that they forgot to put in on the last order. All of it was cold and I forgot to put in the dipping sauce.
Food: 1
Service: 1
Lynette Evans
Went there today and while there was about 10 workers standing around in the lobby, this poor girl was running the drive thru by HERSELF!! Shame on you all for leaving her like that! I am sure whatever you all were talking about could have waited.
Service: 4
Samuel Fulkerson
This location is notoriously slow, and my last visit was enough for me to stop coming back. While ordering, another customer cut in front of me. Even if they had ordered ahead, staff should have directed them to wait like everyone else, but instead they just took their order and made me wait even longer. I gave it a couple minutes to see if they would correct the situation, but nothing changed. I left and went across the street to McDonald’s — and by the time I got my food there, the same car was still stuck at Burger King’s window.
When I tried to call and share my experience, the response was disappointing. The manager told me to ‘google it’ when I asked about contacting corporate. Overall, very unprofessional customer service.
Atmosphere: 1
Food: 1
Service: 1
Mike Spencer
9/10/2025 9:45am Stood there waiting to order for a long time without even being acknowledged. The coffee was cold and poured from a plastic picture. They had no cream. The hash browns weren't even half full. We were going to eat inside but the inside was absolutely disgusting lobby and behind the counter trash everywhere food spills everywhere food underneath seating tables and prep areas.I will never come back to this location. No wonder all the burger kings have been closing. This one needs to close if this is the experience they are presenting.
I'd give zero stars if I could? Had to go back in to get what they forgot from my order. Took one bite out of my whopper and couldn't even eat it. Dry stale old buns, lukewarm burger, soggy fries, soggy onion rings. The bun was so hard it was solid, you could knock on. I've never taken one bite out of something and had to throw it away. Paid over $25 to toss both meals right in the trash. Go anywhere but here.
Drive through staff extremely rude and slow burgers were cold and messed up asked for no mayo and they added extra mayo instead
When we just tried calling to inform the manager she was extremely rude with us on the phone and hung up on us
Atmosphere: 1
Food: 1
Service: 1
Hands down the slowest fast food place in America, 30 min wait for lukewarm food
Atmosphere: 1
Food: 2
Service: 1
Tired of old cold food. Spend 16$ a meal for it to not even be edible.
This is not fast food
Expect to be waiting at least 20 to 40 minutes to get a simple order
Atmosphere: 2
Food: 4
Service: 2
Don’t use your credit card here
Service: 1
This is the worst Burger King in Genesee County and I would advise you not to give them your debit card
Atmosphere: 1
Food: 1
Service: 1
GUY WORKING DRIVE THRU STOLE MY CREDIT CARD INFORMATION AND STARTED MAKING PURCHASES WITH MY CARD! DO NOT TRUST THIS PLACE! I was there November 17th at around 6 PM (can’t remember exactly- but around that time). Same black guy who’s usually working. Well he took my card with him in the back which was SUPER sketchy. There was also a white kid in the back who walked up and kind of huddled next to him. So I don’t know who did it. He was gone with my card for a longggg time which was super sus but I figured hey it’s just them working, looks like he’s got a lot going on- whatever. Uhh no. He started buying stuff with my credit card today. Only use Apple Pay or cash here….
African American woman working drive thru november 3rd at 930pm did great she needs a raise !!
Atmosphere: 5
Food: 5
Service: 5
The restaurant and food is good but the worker I’m assuming is the manager was very snappy rolling eyes etc for no reason maybe a bad morning
Atmosphere: 3
Food: 5
Service: 1
Restaurantji Recommends
Your people are rude. The place is dirty nasty and even when I ordered it, they gave me all the wrong food. This place needs to be shut down what’s corporate‘s phone number someone
Double cheeseburger and chicken fries and a large onion ring that they forgot to put in on the last order. All of it was cold and I forgot to put in the dipping sauce.
Food: 1
Service: 1
Went there today and while there was about 10 workers standing around in the lobby, this poor girl was running the drive thru by HERSELF!! Shame on you all for leaving her like that! I am sure whatever you all were talking about could have waited.
Service: 4
This location is notoriously slow, and my last visit was enough for me to stop coming back. While ordering, another customer cut in front of me. Even if they had ordered ahead, staff should have directed them to wait like everyone else, but instead they just took their order and made me wait even longer. I gave it a couple minutes to see if they would correct the situation, but nothing changed. I left and went across the street to McDonald’s — and by the time I got my food there, the same car was still stuck at Burger King’s window.
When I tried to call and share my experience, the response was disappointing. The manager told me to ‘google it’ when I asked about contacting corporate. Overall, very unprofessional customer service.
Atmosphere: 1
Food: 1
Service: 1
9/10/2025 9:45am Stood there waiting to order for a long time without even being acknowledged. The coffee was cold and poured from a plastic picture. They had no cream. The hash browns weren't even half full. We were going to eat inside but the inside was absolutely disgusting lobby and behind the counter trash everywhere food spills everywhere food underneath seating tables and prep areas.I will never come back to this location. No wonder all the burger kings have been closing. This one needs to close if this is the experience they are presenting.
Atmosphere: 1
Food: 2
Service: 1
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