The lady working messed my food up completely bread was toasted long enough wrong meat put on
Atmosphere: 1
Food: 1
Service: 1
Joe Kasper
I placed an online order at 730. When I got there they were closed even though they were suppose to be opened. I called to get my money back and they said they couldn’t do anything. I have the proof on my app and they even admitted to leaving before then.
Service: 1
Collin Uken
Just got my sub. Overpriced for crappy food but I was in a pinch, and it was the first restraint I seen while on the road and I had 8 hours ahead of me. First off I went in and the lady at the counter asked "what you want?" No small talk, no how are you, or anything like that. While the sandwich was toasting she asked if I wanted any chips or cookies. Due to the already quick service I said yes and got baked BBQ lays and 2 chocolate chip cookies. she already had the payment ready before the sandwich finished toasting and I hadn't even said what veggies I wanted. I told her what I wanted and, BAM! MY SANDWICH WAS ALREADY DONE! she was all done before I even had my card ready. This was due to the fact that no small talk done even asking how my day was. I gave a big tip and left. Her saying "have a good day," was the most I got out of her personal life. Also due to the fact she wasn't distracted by small talk the sandwich was great. With $16 I could probably make 10 of them but due to the power of minimal conversation it was amazing. Would 10/10 recommend.
Atmosphere: 5
Food: 5
Service: 5
kherriman79
Don't go through the drive thru. Better yet just go to a different subway. The Pierson Rd location is a joke. The drive thru is closed half the time and if you're not in the store to watch your sandwich being made, there's a very good chance it'll be wrong. Just brought my husband's sub home and there was about a tablespoon of tuna on each 6in., with the wrong toppings. I can't believe it's taken me this long to finally refuse to go back to this location. I tried calling several times with no answer. Prices are insane as it is...I won't make the mistake of giving them my money again.
Sarah
Location is always closed or closing early. I arrived around 3:15 pm on Tuesday and the lobby was closed with the door locked and only the drive thru available. The hours listed online & on the store doors do not reflect the actual store hours. I know the restaurant is short staffed, but this has been an ongoing issue. Obviously there is a problem with the manager’s ability to retain employees. I can only assume they’re operating at a loss, so I won’t be surprised when this location is shut down.
Atmosphere: 1
Food: 4
Service: 1
Tammy Creswell
Great food when the place is open, it’s doesn’t matter what time you go to that place when it says it’s open there’s nobody there working. I’m new to the area and that’s the second time that’s happened to me so I won’t be going back there
Atmosphere: 4
Food: 5
Service: 1
محمد سيف
Sign is open but doors are closed
Alayna Pauly
So incredibly slow. Never staffed. Never any signs in the drive thru when drive thru ordering isn’t available. Hours are inconsistent, I’m assuming due to staffing issues. 50/50 shot if the restaurant is even open. Start by building capabilities in your employees.
Atmosphere: 1
Food: 5
Service: 1
Bradley Gordinier
Customers were inside, but the doors were locked and wouldn't answer the phone at 130pm on a Thursday...
Service: 1
Jessica Myott
They're open later than most other locations! Service is good more often than it is poor.
It's never open , they always have a paper sign that said closed up.
Trina French
Ordered a chicken sub online and discovered at home they forgot the chicken
Hooray ForJazz
The ownership and management cannot adequately staff and sets up workers for failure. Leadership is non existent here. Poor management brings discredit to the already failing subway name. Avoid this subway or prepare to wait over 45 min for a sandwich.
Atmosphere: 1
Food: 1
Service: 1
michael kalakay
When it’s actually open! It’s drive through only. Horrible management
Atmosphere: 1
Food: 5
Service: 1
Spookywolf
Customers were inside, but the doors were locked and wouldn't answer the phone at 130pm on a Thursday...
The lady working messed my food up completely bread was toasted long enough wrong meat put on
Atmosphere: 1
Food: 1
Service: 1
I placed an online order at 730. When I got there they were closed even though they were suppose to be opened. I called to get my money back and they said they couldn’t do anything. I have the proof on my app and they even admitted to leaving before then.
Service: 1
Just got my sub. Overpriced for crappy food but I was in a pinch, and it was the first restraint I seen while on the road and I had 8 hours ahead of me. First off I went in and the lady at the counter asked "what you want?" No small talk, no how are you, or anything like that. While the sandwich was toasting she asked if I wanted any chips or cookies. Due to the already quick service I said yes and got baked BBQ lays and 2 chocolate chip cookies. she already had the payment ready before the sandwich finished toasting and I hadn't even said what veggies I wanted. I told her what I wanted and, BAM! MY SANDWICH WAS ALREADY DONE! she was all done before I even had my card ready. This was due to the fact that no small talk done even asking how my day was. I gave a big tip and left. Her saying "have a good day," was the most I got out of her personal life. Also due to the fact she wasn't distracted by small talk the sandwich was great. With $16 I could probably make 10 of them but due to the power of minimal conversation it was amazing. Would 10/10 recommend.
Atmosphere: 5
Food: 5
Service: 5
Don't go through the drive thru. Better yet just go to a different subway. The Pierson Rd location is a joke. The drive thru is closed half the time and if you're not in the store to watch your sandwich being made, there's a very good chance it'll be wrong. Just brought my husband's sub home and there was about a tablespoon of tuna on each 6in., with the wrong toppings. I can't believe it's taken me this long to finally refuse to go back to this location. I tried calling several times with no answer. Prices are insane as it is...I won't make the mistake of giving them my money again.
Location is always closed or closing early. I arrived around 3:15 pm on Tuesday and the lobby was closed with the door locked and only the drive thru available. The hours listed online & on the store doors do not reflect the actual store hours. I know the restaurant is short staffed, but this has been an ongoing issue. Obviously there is a problem with the manager’s ability to retain employees. I can only assume they’re operating at a loss, so I won’t be surprised when this location is shut down.
Atmosphere: 1
Food: 4
Service: 1
Great food when the place is open, it’s doesn’t matter what time you go to that place when it says it’s open there’s nobody there working. I’m new to the area and that’s the second time that’s happened to me so I won’t be going back there
Atmosphere: 4
Food: 5
Service: 1
Sign is open but doors are closed
So incredibly slow. Never staffed. Never any signs in the drive thru when drive thru ordering isn’t available. Hours are inconsistent, I’m assuming due to staffing issues. 50/50 shot if the restaurant is even open. Start by building capabilities in your employees.
Atmosphere: 1
Food: 5
Service: 1
Customers were inside, but the doors were locked and wouldn't answer the phone at 130pm on a Thursday...
Service: 1
They're open later than most other locations! Service is good more often than it is poor.
Restaurantji Recommends
It's never open , they always have a paper sign that said closed up.
Ordered a chicken sub online and discovered at home they forgot the chicken
The ownership and management cannot adequately staff and sets up workers for failure. Leadership is non existent here. Poor management brings discredit to the already failing subway name. Avoid this subway or prepare to wait over 45 min for a sandwich.
Atmosphere: 1
Food: 1
Service: 1
When it’s actually open! It’s drive through only. Horrible management
Atmosphere: 1
Food: 5
Service: 1
Customers were inside, but the doors were locked and wouldn't answer the phone at 130pm on a Thursday...
Service: 1
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