KFC

3040 Krafft Rd, Fort Gratiot
(810) 385-3311

Recent Reviews

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C W

Always missing food or the wrong food

Matt Henry

The manager should not be in management at all very rude and disrespectful. I will never go back.

Atmosphere: 1

Food: 1

Service: 1

Gloria

Someone stole our order, then had a problem with refund.It had to be through app. Online order. They had to remake food higher price, 2 dollars more. Had to pay again before refund. Got home and missing nuggets. Still no refund. Basically paid 2 times. No honey in store. Bad set up for pickup.

Atmosphere: 1

Food: 3

Service: 1

Rich Woityra

I ordered from long john silver, same location. Food was made fresh with a smile. Great staff and yummy food. Highly recommend

Atmosphere: 5

Food: 5

Service: 5

J T

Waited for almost 30 mins for mobile order. Wasted my whole lunch waiting. Finally, ready, the girl doesn't even hand it to me but puts it in the pick-up area even though I'm standing right there. Went to go sit down and saw they put the nasty floor mats on the booth seat. And I guarantee they won't clean the seats after.

Sit down to eat and 0 napkins 0 utensils and my fries were so hard they were un edible. Thankfully they were free reward but still. I should have complained and got a fresh batch but I unfortunately wasted my whole lunch period waiting for the meal.

Atmosphere: 1

Food: 1

Service: 1

Karla Grenke

Very dirty 🤢 food was old( macaroon and cheese) .

Atmosphere: 1

Food: 2

Service: 1

Mom Mom

It was good but overpriced for what you get. But what isn't anymore

KC T

The food is good, but the service is not the best. I never get a receipt, didn't get sauce, and never get straws.
They always have people pull up and wait for the food, So if you're in a rush don't bother.

My order is not correct the majority of the time either. Such as the chicken bowl, if I ask for no corn I get corn anyway.
I wouldn't use the drive through anymore, only going in so I can be sure my order is right and I have everything.
They don't issue refunds either.
5⭐/15⭐ rating

Angela Graves

Macaroni and cheese was all dried out and cold and the corn was the same way

Victoria Moeller

My 85 year old mom, loves KFC, on Saturday 12/07/2024 I went to the store, went inside to pick it up, I was the only one in line. Someone in back said can someone get the customer at the counter 3 different times! But Noone came or even said anything to me. After 10 full minutes I said can some one take my order. I placed my order waiting another 10 minutes before getting the chicken. Took it to my mom's "on the same street less then two miles " Opened the food and found broken biscuits, and Chicken that was the worst I have ever gotten from any KFC, The breading was falling off and full of grease.

Atmosphere: 2

Food: 1

Service: 1

Sara Spencer

Once again my order was wrong and once again I tried calling to give the chance to make it right and again no answer or reply. What a joke

Food: 1

Service: 1

Tom Jackson

Typical

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Chicken, Gravy

Kevin

Got robbed of a bbq sauce packet, no receipt either... assumed side came with fries and a side but did not get fries. I should have made sure to get fries and took the extra time making sure I knew what I was getting... Paying for it would not have been a problem...

Food: 5

Service: 2

Roberta Corlis

They don't close until 10pm but don't try to buy chicken at 830pm, they won't make anymore So for 90 minutes a chicken place won't sell chicken before closing. Completely unimpressed by their business model.

Service: 1

A Alvey

Delicious

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