KFC
3040 Krafft Rd, Fort Gratiot
(810) 385-3311
Recent Reviews
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Always missing food or the wrong food
The manager should not be in management at all very rude and disrespectful. I will never go back.
Atmosphere: 1
Food: 1
Service: 1
Someone stole our order, then had a problem with refund.It had to be through app. Online order. They had to remake food higher price, 2 dollars more. Had to pay again before refund. Got home and missing nuggets. Still no refund. Basically paid 2 times. No honey in store. Bad set up for pickup.
Atmosphere: 1
Food: 3
Service: 1
I ordered from long john silver, same location. Food was made fresh with a smile. Great staff and yummy food. Highly recommend
Atmosphere: 5
Food: 5
Service: 5
Waited for almost 30 mins for mobile order. Wasted my whole lunch waiting. Finally, ready, the girl doesn't even hand it to me but puts it in the pick-up area even though I'm standing right there. Went to go sit down and saw they put the nasty floor mats on the booth seat. And I guarantee they won't clean the seats after.
Sit down to eat and 0 napkins 0 utensils and my fries were so hard they were un edible. Thankfully they were free reward but still. I should have complained and got a fresh batch but I unfortunately wasted my whole lunch period waiting for the meal.
Atmosphere: 1
Food: 1
Service: 1
Very dirty 🤢 food was old( macaroon and cheese) .
Atmosphere: 1
Food: 2
Service: 1
It was good but overpriced for what you get. But what isn't anymore
The food is good, but the service is not the best. I never get a receipt, didn't get sauce, and never get straws.
They always have people pull up and wait for the food, So if you're in a rush don't bother.
My order is not correct the majority of the time either. Such as the chicken bowl, if I ask for no corn I get corn anyway.
I wouldn't use the drive through anymore, only going in so I can be sure my order is right and I have everything.
They don't issue refunds either.
5⭐/15⭐ rating
Macaroni and cheese was all dried out and cold and the corn was the same way
My 85 year old mom, loves KFC, on Saturday 12/07/2024 I went to the store, went inside to pick it up, I was the only one in line. Someone in back said can someone get the customer at the counter 3 different times! But Noone came or even said anything to me. After 10 full minutes I said can some one take my order. I placed my order waiting another 10 minutes before getting the chicken. Took it to my mom's "on the same street less then two miles " Opened the food and found broken biscuits, and Chicken that was the worst I have ever gotten from any KFC, The breading was falling off and full of grease.
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
Once again my order was wrong and once again I tried calling to give the chance to make it right and again no answer or reply. What a joke
Food: 1
Service: 1
Typical
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Gravy
Got robbed of a bbq sauce packet, no receipt either... assumed side came with fries and a side but did not get fries. I should have made sure to get fries and took the extra time making sure I knew what I was getting... Paying for it would not have been a problem...
Food: 5
Service: 2
They don't close until 10pm but don't try to buy chicken at 830pm, they won't make anymore So for 90 minutes a chicken place won't sell chicken before closing. Completely unimpressed by their business model.
Service: 1
Delicious
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